Kamloops Hyundai

Great appointment My last appointment was great! I’ve dealt with a lot of car dealerships in the past and there’s usually something I’m not happy with (took too long, d My last appointment was great! I’ve dealt with a lot of car dealerships in the past and there’s usually something I’m not happy with (took too long, didn’t wash my car, etc.) I had absolutely no complaints this time. Everything was done in a professional and timely manner. More

Buying a used vehicle. I came to the Hyundai Dealership to have my 2011 Elantra serviced and asked to look at other used vehicles in the lot. This was just to get an idea o I came to the Hyundai Dealership to have my 2011 Elantra serviced and asked to look at other used vehicles in the lot. This was just to get an idea of price etc... I did mention wanting to look at a used Tucson because I had looked at one years ago and really liked it but felt the Elantra would better suit my family and budget. The salesperson I dealt with showed me the features of a pre-owned 2015 Tucson. Being able to lift the driver's seat made all the difference. I am not tall and being able to adjust the height enabled me to position myself behind the wheel for maximum visibility out the front window and side view mirrors. I could also see the dash fully. My other vehicle did not have this feature. I drive into Kamloops 2-3 times per week. I find I have better visibility, day and night driving, with the Tucson. The car has lots of other features which I am beginning to enjoy but the positioning of the drivers seat was key. I did a test drive with Binder. I had a budget and they worked with me so I could buy this vehicle for which I am grateful. It is always a pleasure to come into a place of business where the staff seem to be genuinely happy working there. I feel that is usually a result of the attitude of the people in charge towards their employees. The salesperson, Binder, also linked my cell phone with the blue tooth in the vehicle and went over the features of the radio etc.... Buying a new car (new to me) is a long process and exhausting but I have to say that I am thrilled with my vehicle and the service that I received. I would recommend this dealership. More

service The service was very good. Megan gave me a rough idea as to when my vehicle would be ready, and then arranged a ride to take me home. She called The service was very good. Megan gave me a rough idea as to when my vehicle would be ready, and then arranged a ride to take me home. She called me a little later to tell me that they were running a bit longer than originally thought. When my car was ready, they sent a car to pick me up. Megan explained what had been done during the service. More

maintenance They were professional and efficient in telling me what the problems were. And gave me a deal on the work, which I appreciated. Work was done in a tim They were professional and efficient in telling me what the problems were. And gave me a deal on the work, which I appreciated. Work was done in a timely manner too. More

Service Just car washing is slow after service about 45 minutes. Tell customer the estimate time not say a few minutes and ask if they would like to miss it. Just car washing is slow after service about 45 minutes. Tell customer the estimate time not say a few minutes and ask if they would like to miss it. More

Everyone at Kamloops Hyundai treats us royally! While our vehicle was being serviced, we were chauffered three different times by three different employees. Each one was respectful, fun to visit wit While our vehicle was being serviced, we were chauffered three different times by three different employees. Each one was respectful, fun to visit with and knew how to navigate the city. More

Quick precise friendly As always my car was ready earlier than anticipated Work started as soon as I handed over the key.. The complimentary carwash tops it off every time As always my car was ready earlier than anticipated Work started as soon as I handed over the key.. The complimentary carwash tops it off every time More

Not a memorable experience Being triple teamed with each person providing differing information makes for an alarming and revealing understanding of staff and ownerships morals Being triple teamed with each person providing differing information makes for an alarming and revealing understanding of staff and ownerships morals and ethics. Terrible!! Not a company worth the effort. More

Great service The shuttle was convenient and the driver, Jack, was great! I was happy with the service on my car too, and it was done by the time I requested it to The shuttle was convenient and the driver, Jack, was great! I was happy with the service on my car too, and it was done by the time I requested it to be. More

Excellent Right from first phone call to book an appointment, everyone was understanding and helpful. Alex and Kyle were great at explaining what was going to Right from first phone call to book an appointment, everyone was understanding and helpful. Alex and Kyle were great at explaining what was going to be done and gave a good estimate on the time it would take More