Kamloops Honda

I would have to say my experience was extremely disappointing with the service I received from this dealership. I experienced an issue that I brought multiple times to the dealership that the servi disappointing with the service I received from this dealership. I experienced an issue that I brought multiple times to the dealership that the service department couldn't recreate and said it would be one of three things. I was told they couldn't do anything about the sound, as they weren't 100% sure what the problem was. Even though a bulletin had been posted from Honda Canada on the issue. The service manager assured me not to worry as it was still in warranty and would look after me when the problem got worse. My concern was the warranty would expire, and I would be left with the bill so he assured me that after the warranty expired I would be looked after. I am now 15,000 km out of warranty and am left with the bill. When I challenged them on charging me for the repair, the owner said, since I had my oil changed somewhere else there was nothing she could do. Seems like a weak reason to get out of supporting a customer by using warranty-approved oil changes from somewhere else as a scapegoat. The fact that the majority of the negative reviews are unanswered shows the lack of concern for dissatisfied customers who received a disappointing experience at this dealership. I always try and support local businesses but I would make the trip to another Honda dealership if you are looking for a good customer service experience. More

BIG KUDOS TO THE KAMLOOPS HONDA SERVICE DEPARTMENT. We arrived in a panic at 2:45 Sat, my granddaughters car was not working properly and she had a drivers test scheduled for Monday (they take months to g arrived in a panic at 2:45 Sat, my granddaughters car was not working properly and she had a drivers test scheduled for Monday (they take months to get). The Service Department had it fixed and back on the road in 2 hours......still time to practice Sat. evening and Sunday. Thank you so much!!! More

Had a great purchase experience!! Don and Jeff made it easy. I will definitely recommend Kamloops Honda to my family and friends.Hassle free purchase ! easy. I will definitely recommend Kamloops Honda to my family and friends.Hassle free purchase ! More

I was looking for a specific Honda CRV for under $20000 and lower mileage. I left my name and number and Troy call after a few weeks to say he may have the right vehicle. We negotiated a deal and took it h and lower mileage. I left my name and number and Troy call after a few weeks to say he may have the right vehicle. We negotiated a deal and took it home that day. Thanks Troy for making things easy and low pressure More

Kamloops Honda has given up excellent service over the past four years but after purchasing a $30,000 vehicle they didn’t even throw in a set of floor mats , the wife and were greatly disappointed and may past four years but after purchasing a $30,000 vehicle they didn’t even throw in a set of floor mats , the wife and were greatly disappointed and may review alternative dealerships when considering another vehicle More

New CRV deal I traded in my older Civic fro a new CRV, because I already own a Honda, I was given a great cash incentive from Honda and the dealer plus I saved 1.5 I traded in my older Civic fro a new CRV, because I already own a Honda, I was given a great cash incentive from Honda and the dealer plus I saved 1.5 % off Honda best interest rate.The insurance girl was nice too More

Great deal on Ridgeline I shopped all the truck dealers and found the Ridgeline most met my needs.I thank the sales guy Troy and Franco the business manager for their help I shopped all the truck dealers and found the Ridgeline most met my needs.I thank the sales guy Troy and Franco the business manager for their help More

Was sold a '16 Fit with a damaged bumper they said I did The cracked bumper was not shown to me and I did not notice it until I was leaving a restaurant 2 hrs after driving off the lot. When I returned to Ka The cracked bumper was not shown to me and I did not notice it until I was leaving a restaurant 2 hrs after driving off the lot. When I returned to Kamloops Honda I was assured, because of the pre-owned Honda Certification programme, the damage would have been dealt with before the sale, so I must have damaged it and I should check into my insurance policy to help with my repair costs. It was only after I returned from viewing the parking lot security video at the restaurant which clearly showed no one near the Fit, did they admit to selling me a damaged car. So much for Honda Certified used-car programme promise. I was told Kamloops Honda could set me up with a good paint job for about 1/2 the price of repairing the damaged bumper. From being lied to, to being offered an inadequate 'repair', to not getting any response to my letter of complaint sent to the sales manager and the owner, I have no confidence in this dealership whatsoever. Having found Bannister Honda in Vernon on this webpage and their exceedingly better reviews, I am seriously considering going there for the maintenance and services I will require in the future. More

waist of time Troy was pushy but not able to provide number,. got wrong information on the car. we try again the next day and still didnt like the salesman that doe Troy was pushy but not able to provide number,. got wrong information on the car. we try again the next day and still didnt like the salesman that doesn't listen to our need and try to push something he want to sale. we bought from vernon instead. We did hear good think about the service department from friend More

Excellent Service Tyson Swchwarz- assistant service manager gave me an overall customer satisfaction. He treated me me and my family as their own customer when my Honda Tyson Swchwarz- assistant service manager gave me an overall customer satisfaction. He treated me me and my family as their own customer when my Honda Odyssey i bought in Burnaby BC had mechanical problem because of an accident. I will definitely recommend Tyson to every people who needs an excellent service for their vehicle. He’s very helpful and professional and I’m so happy he’s the guy working that day. Thank you Tyson! More