Kamloops Honda

My family owns Hondas! 3 generations of CRVs (love them ,my cars that is) SOOO when we buy our third a beautiful BLACK AND TAN LOADED CRV, we paid a fair market price. Purchased a HONDA PLUS WARRANTY from ,my cars that is) SOOO when we buy our third a beautiful BLACK AND TAN LOADED CRV, we paid a fair market price. Purchased a HONDA PLUS WARRANTY from Christen, a kind looking soft spoken finance guy who said "ALL YOU HAVE TO WORRY ABOUT IS TIRES, OIL, AND BRAKES FOR 3 Years" for a good dollar. We go home to file all the papers away and notice documents don't match, it was the MILAGE on the warranty(72249km), vehicle purchase agreement(73349km), and the vehicle itself (78635km) and in registering and insuring it was documented as in the purchase agreement. Now I go back to the(smile factory) KAMLOOPS HONDA and ask if this can be rectified "BUT OF COURSE" we'll send it off and you should be receiving new docs. soon... still waiting. 3 months and short bit later battery dies, we take it to the Dealer( where according to these guys who apparently cant write numbers down but still able to count the take each night from those who believe that HONDA is one of the car dealers who take pride and have ethics to respect) and they want to charge my wife almost $200 for a battery and charging system diagnostic WHAT!!!!!!!!!!!!!!!!!!?????? AND SCOTT (The Sales Manager) there's a apiece of work, he exuded slime! Our bill was discounted to "COST" and the labour taken off, by a woman (didn't get her name) but am very thankful to! The following day, the other Sales Manager Calvin, leaves a message advising they would like to give us our money back......ARGGGHHHH More

What is a engine filter? every other dealership calls it an air filter! at Honda changing the engine filter( air filter) costs $100! Also changing the cabin filter costs $100! These filter can be chang an air filter! at Honda changing the engine filter( air filter) costs $100! Also changing the cabin filter costs $100! These filter can be changed yourself for a price of around $20 First appointment of the day for an oil change. 2 hours later we got our car back and are told that the reason it took so long was because we were the first appointment. Maybe they should have told us before we booked the first appointment that it would take all day! our next oil change we took our car to a 10 minute place and will never go back to Honda for a oil change! Could write more but I already wasted too much time at Honda they will not get any more of my time! More

The sales experience with both of my Honda purchases have been excellent and a pleasure to deal with both salesman. It was always a no pressure environment and we were always treated well and had any and al been excellent and a pleasure to deal with both salesman. It was always a no pressure environment and we were always treated well and had any and all questions answered. Pricing is on par with the other dealerships around Kamloops and although the accessories seem to be a little high on the price side most genuine Honda accessories are rather steep in price. I am on my second Honda Civic from Kamloops Honda and I have had nothing buy excellent experiences with them at every visit. I have owned a 2008 Honda Civic LX-SR and now a 2012 Honda Civic EX. Any warranty work is don't quickly and with no hassle provided parts are available. The odd time they have to bring parts in from out of town but that is hardly an inconvenience or the dealerships fault as they can't stock every part. They have gone above and beyond on a few occasions for me and my wife including supplying us with parts and or installation free of charge because we purchased the car at this dealership. I never have any trouble getting an appointment and the work done while the vehicle is in is always quick and well done. Some of the service work is high priced but most dealerships have similar pricing and if you can do the work yourself or take it to an independent shop you may save some money, but extended warranty is very much your friend in this area. More

I just recently purchased a 2012 Honda Civic. I found the whole sales experience to be a very positive. The purchase of the vehicle was one with no glitches or hidden costs, Sometimes those come up at the whole sales experience to be a very positive. The purchase of the vehicle was one with no glitches or hidden costs, Sometimes those come up at the end and that's a pet peeve of mine, but not at Kamloop Honda I also was pleased at the sales staff for all the help in the purchasing process and afterwards. I received assistance for all my concerns and questions. I received calls inquiring if everything was ok with the vehicle after the purchase. I love how great the Civic is on gas and the comments he gets about it's good looks. I would not hesitate to recommend Kamloops Honda to my friends and customers. More

Very expensive, Recommend work and parts not required.Wanted to replace brakes with 60% wear remaining,(verified by shop with qualified mechanic)Recommended transmission repair at the tune of $2 required.Wanted to replace brakes with 60% wear remaining,(verified by shop with qualified mechanic)Recommended transmission repair at the tune of $250,Problem taken care of at a tranamission shop for $85. GET SECOND OPINION BEFORE SETTING THIS SHOP LOOSE ON ANY REPAIR! Try independent shops to save a lot of time and money More

Our 07 Odyssey (67,000 kms) rear wheels bearings just got noisy on a road trip. We pulled in to Kamloops Honda and after inspection Shane in Service said both rear wheel bearings needed replacing and the got noisy on a road trip. We pulled in to Kamloops Honda and after inspection Shane in Service said both rear wheel bearings needed replacing and they are covered under the powertrain warranty, except they did not have the parts in stock and it was a holiday weekend. He said it should be okay for the ride home and get it repaired at our local Honda dealer. There was no charge for the inspection and everyone at Kamloops Honda service department was great to deal with. Thanks! More