Johnston Chrysler Dodge Jeep Fiat
Hamilton, ON
Is this your dealership?
Filter Reviews by Keyword
By Type
71 Reviews of Johnston Chrysler Dodge Jeep Fiat
I’ve been going here to get work done on my car for a while now and I’ve always had the absolute best service from Anna in the service department. She’s so lovely, helpful and transparent. I’ve never had while now and I’ve always had the absolute best service from Anna in the service department. She’s so lovely, helpful and transparent. I’ve never had a bad experience. Overall, just great work and very professional would recommend. More
Frank, Jackie, Andrew all were a pleasure to deal with. Every body was very attentive and bent over backwards to help me. This is my second truck from Frank he is knowledgeable about the Ram and explained Every body was very attentive and bent over backwards to help me. This is my second truck from Frank he is knowledgeable about the Ram and explained everything about the truck to me making sure I was grasping the information about the truck. I was well treated by all and I would recommend Frank to all potential buyers . Thank you Frank and Team…Joe. More
I brought our 2016 dodge journey in to the service department over 2 months ago because it would get power but wouldn't start, they charged me over $600 for a new battery even knowing my battery was o department over 2 months ago because it would get power but wouldn't start, they charged me over $600 for a new battery even knowing my battery was only 8 months old & was fine. 3 days later the same thing was happening, then they said it was an abs module waited 2 months for the part to come in spent over $2000 in rentals. Went to pick up my car paud them another $750 & it still won't start so they said they needed to boost the battery. Picked the car up the next day was running unitl it sat over night & now won't start again. They have charged me over $1500 for work that didn't need to be done & still don't have a working car. More
Cheryl is fantastic! I highly recommend Cheryl for her honesty, care and helpfulness. She is trustworthy and an overall terrific woman! Such an asset to Johnston Chrysl I highly recommend Cheryl for her honesty, care and helpfulness. She is trustworthy and an overall terrific woman! Such an asset to Johnston Chrysler Dodge Jeep Fiat and the team! Not too mention, Mark, Marko and Andrew as well as all other staff are terrific! I drive from Ottawa Canada just to do business with them because of their incredible service. More
Cheryl was able to put me at ease with her knowledge and honesty, making my used vehicle purchase stress free. Thank you Cheryl - absolutely so happy with my vehicle.. Great dealership for a vehicle pur honesty, making my used vehicle purchase stress free. Thank you Cheryl - absolutely so happy with my vehicle.. Great dealership for a vehicle purchase.. More
Vince Ferraro was helpful, understanding and pushed for what we wanted. He was patient and spent time after hours to work with us. The day I was to pick up my vehicle, I received a video from him of my new what we wanted. He was patient and spent time after hours to work with us. The day I was to pick up my vehicle, I received a video from him of my new purchase. I was so stoked to pick it up and that video got me even more pumped. I think Vince was just as excited for me as I was. Everyone in this dealership is amazing, from the receptionist to finance department. This dealership represents the finest of costumer service. Go and see VINCE for your next purchase. More
I have now had 3 vehicles serviced there and purchased 2 new vehicles from Paul there. The sales team was great to work with for my trade ins and find a vehicle that I loved. One one of my purchases had som new vehicles from Paul there. The sales team was great to work with for my trade ins and find a vehicle that I loved. One one of my purchases had some unknown issues from a DIY light job, Mark was fantastic at getting things right and communicating with me. The service team has always been transparent with me on what is needed and what is more preventative maintenance. Will continue to have all my servicing done here and shopping. More
Since purchasing my car 27 days ago my car has been at their shop for 20 days. The check engine light is on. How? On a brand new 2022 vehicle. No quality check on the vehicle was done prior to selling it their shop for 20 days. The check engine light is on. How? On a brand new 2022 vehicle. No quality check on the vehicle was done prior to selling it to me. More
We finally got our truck! We have been dealing with Vince for a couple of months now until we decided to buy a truck from his dealership which they had in stock already. He wa We have been dealing with Vince for a couple of months now until we decided to buy a truck from his dealership which they had in stock already. He was very friendly, honest and professional. It was our first time to get a truck, so we had a lot of questions that he answered promptly and in details. He always answer his phone even on weekends which was beyond expectation! The best thing is his honesty! Thanks a lot Conce for your time and effort in getting us the best deal! More