Jim Wilson Chevrolet Buick GMC

They make a mistake, YOU pay Brought my truck in with 97000km on it with transmission problems. They "took care" of me and replaced the torque converter under warranty. 13000km la Brought my truck in with 97000km on it with transmission problems. They "took care" of me and replaced the torque converter under warranty. 13000km later my whole transmission craps out on me leaving me stranded up north. I had to pay for a tow down to orillia to drop it off, jim Wilson's called me back the next afternoon telling me I have to give them concent to go any further because I had to pay for it... I talked to 3 transmission specialists about my problem and they all said the same thing - "odds are when the torque converter went there was likely an issue that caused it, (of which jim Wilson's mechanics never looked into), and what had happened now, is because they didn't flush the system pieces of the torque converter likely got into the system causing it to fail completely just a few months later." Now I strongly feel they figured my warranty was almost up, so they took the cheapest route to get me back up and running, and figured this would happen and this is where they would get their money. I also contacted GM Canada and they said they had to go based off what the dealership was saying.... GREAT customer service! I am not a happy customer, and I would not reccomend to anyone to deal with these guys. Their mechanics are inexperienced and don't know what they are looking at!! I will pay for what's got to be done, but it will not be them getting my hard earned money. More

Best service Paul Gravelle is the best salesman we have ever met! He is knowledgeable, caring, helpful and professional! He listens! Will always deal with Paul! Fa Paul Gravelle is the best salesman we have ever met! He is knowledgeable, caring, helpful and professional! He listens! Will always deal with Paul! Family and friends will be referred by us to Paul in the future! More

Bernie Bartz did a great job... Permanently moving from Richmond Hill and buying a brand new vehicle, since moving to Washago Ontario, was a huge step forward for my rather tiny fami Permanently moving from Richmond Hill and buying a brand new vehicle, since moving to Washago Ontario, was a huge step forward for my rather tiny family. However, Bernie, made us all feel at home and even accommodated my pet puppy King Shepard! What a pleasant experience, compared to what I'm used to coming from the GTA. I'd recommend this dealership to anyone looking to buy a vehicle. Great Overall Service! More

Smooth.....New Ride Dealership goes above and beyond in knowledge and is Number 1 in Customer Service in my books! I would recommend Jim Wilson Chevrolet Buick GMC to al Dealership goes above and beyond in knowledge and is Number 1 in Customer Service in my books! I would recommend Jim Wilson Chevrolet Buick GMC to all my friends and family! Good job guys and gals! More

Excellent Service Purchasing my new Malibu couldn't have gone any smoother. The vast knowledge Ashley has for every aspect of the business was clearly evident. My needs Purchasing my new Malibu couldn't have gone any smoother. The vast knowledge Ashley has for every aspect of the business was clearly evident. My needs and wishes for a new vehicle were listened to and many recommendations were offered, based on back and forth discussion. Paperwork was ready and clearly explained. A tour of the service area was provided ensuring support in the future. Not only were features explained but also demonstrated with enthusiasm. More

Not impressed Pierre was great other staff not friendly especially the financial lady who made me feel like an inconvenience after buying a truck close to 100,000$ Pierre was great other staff not friendly especially the financial lady who made me feel like an inconvenience after buying a truck close to 100,000$ . More

expertise I received a call form the dealership as they had interest in my truck. I said I would be interested to talk. They offered me a great deal on the tra I received a call form the dealership as they had interest in my truck. I said I would be interested to talk. They offered me a great deal on the trade in and the new truck I got is a better trim line than my trade in was. The sales man that I dealt with was very knowledgeable and was very willing to work with me. The dealership as a whole showed a great interest in perspective of what I wanted and did not force anything on me. It was my decision to upgrade my truck, I did not feel forced to do so. I would highly recommend dealing with this dealership to anyone out there looking to trade in or purchase a new or used vehicle. More

EXCELLENT EXPERIENCE Being a first time Chevy owner I can say that in dealing with many dealerships in the past I would highly recommend this dealership. Very friendly peo Being a first time Chevy owner I can say that in dealing with many dealerships in the past I would highly recommend this dealership. Very friendly people to deal with. Looking forward to continuing service More

EXCELLENT EXPERIENCE WHEN BUYING A QUALITY GMC TRUCK Salesperson was very well helpful. Pierre knew where to find all information on the vehicles we were interested in and help us make a well-informed d Salesperson was very well helpful. Pierre knew where to find all information on the vehicles we were interested in and help us make a well-informed decision. More

My Trax I had exceptional experience with Bernie. He got me into a 2017 Trax answering all questions & thoroughly going over all details. I would recommend I had exceptional experience with Bernie. He got me into a 2017 Trax answering all questions & thoroughly going over all details. I would recommend Bernie to my family & friends . Thanks again Bernie More