Jim Pattison Toyota on Regent

I actually had a friend who had dealt with Frontier Toyota before and was very pleased with their experience so they recommended I go there when I said I was thinking about buying a car. I figured I wo Toyota before and was very pleased with their experience so they recommended I go there when I said I was thinking about buying a car. I figured I would at least go and check them out, and I was very glad I did. A young man named Steve came up to me shortly after I walked in the door and greeted me, asking how I was doing and what he could help me with. I told him that I was thinking about buying a new car but that I wasn't sure exactly what I wanted, or if I would even buy a Toyota. He was very understanding, he sat me down and we had some conversations about what they had to offer to fit my needs. He answered all my questions very patiently and made me feel very comfortable and not pushed into buying something right away. I had heard many horror stories about car salesmen and was skeptical going in, but Steve made it a very enjoyable experience and I actually had fun (which is how it should be buying a car!). I could also tell from other customers around me with other employees that they were feeling the same, as there was occasional laughter. It seemed like a very well-run, respectful dealership. In the end I didn't leave with a car because I didn't want to make a hasty decision, but a few days later I returned and went through with a deal. I had an awesome time and love my new car! Cheers! More

Called in to get a price on a used car, salesperson was too pushy. I told him that I would call back and speak with another salesperson and hung up. 5 min later my phone rang and it was the salesman saying too pushy. I told him that I would call back and speak with another salesperson and hung up. 5 min later my phone rang and it was the salesman saying that he had the price of the car... told him that we were not disconnected, that I hung up, and asked how he got my number since I had not given it to him. told him goodbye and hung up. Two min later the manager called me back and told me that he had told the first salesman to call me back, told nim that I did not give my number and that he must have used call display to call me back...disgusting!!! More