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Jim Pattison Toyota Victoria

Victoria, BC

3.9
292 Reviews

3050 Douglas Street

Victoria, BC

V8T 4N4

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292 Reviews of Jim Pattison Toyota Victoria

February 12, 2021

We had a great experience at JP Toyota Abdulai Yilla was our sales rep. Super laid back guy. He just gave us the keys for a test drive and let the vehicle sell itself. Negotiation was smooth as well. We di More

by Don R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murray Donais Finance Manager, Abdulai Yilla
Feb 18, 2021 -

Jim Pattison Toyota Victoria responded

Hello Don, thank you for taking the time to provide us with your recent review. As well, a big thank you for choosing our dealership for the purchase of your 2015 Toyota Sienna. I will also be sure to pass along your kind words to Abdulai and Murray. Thanks again, Don and Happy Motoring! Best Regards, Gar Purdy – General Manager

December 28, 2020

Tom Illopoulos went above and beyond trying to find the perfect car for me. He listened to what I wanted and what price range I was comfortable with. Tom found the perfect car for me. Thanks again Tom More

by jpepperall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Iliopoulos
Dec 29, 2020 -

Jim Pattison Toyota Victoria responded

Hello, thank you for the kind words about your purchase experience with Tom. I will be sure to congratulate him for making your buying experience a good one. Thank you for choosing us and we will look forward to seeing you on your next visit. Dennis Andrews, General Manager

October 14, 2020

I had a great experience buying a used Highlander - Jefferson helped me through the process and went above and beyond, making sure that everything was taken care of. He was so kind and was great to de More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson De Jesus
Oct 15, 2020 -

Jim Pattison Toyota Victoria responded

Hello Kim, Thank you for your kind words regarding your purchase experience with Jefferson. I will be sure to congratulate him for making your purchase experience a good one. Thank you for choosing us and welcome to our Toyota family we will look forward to seeing you on your next visit. Dennis Andrews, General Manager

October 06, 2020

I have been a client of Jim Pattison Toyota for 2.5 years. I appreciate the staff very much. They are generous with listening and their experience. Paige and Carson helped me today in 5 minutes. I am More

by shantirhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serge Surdu and Jaime Whittaker , Jay Dick
Oct 08, 2020 -

Jim Pattison Toyota Victoria responded

Hello Rhonda, Thank you for the kind words about the service you received from Paige and Carson. I will be sure to congratulate them both for making your service experience a good one. We will look forward to seeing you on your next visit. Dennis Andrews, General Manager

August 22, 2020

I just bought a lovely Audi from this dealership today from Cohan Sassaman. He was very nice and even went out to our home to jumpstart my trade in vehicle to bring it to the dealership because the batte More

by Jomea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cohan McAllister Sassaman
Aug 24, 2020 -

Jim Pattison Toyota Victoria responded

Hello Jomea, Thank you for your positive comments about your purchase experience with Cohan and Rick. I know they will both be delighted to hear of your kind words as I will be sure to congratulate them both for the fine service the provided you. Thank you for your business and we will look forward to your next visit. Dennis Andrews, General Manager

August 17, 2020

My first experience with Toyota or jp. Made an appointment two days prior. Drove in 50 km. Was told the salesman had no time. Watched him visit with other salesmen then finally returned and asked More

by Disgusted
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Nessel
Aug 18, 2020 -

Jim Pattison Toyota Victoria responded

Hello, I am sorry to hear of the lack of service on your recent appointment at our dealership and thank you for taking the time to post a review so I am able to find out what happened and prevent this kind of thing from happening again. If you are willing to contact me directly with any information on when this happened and any other details that would help pinpoint the problem, please call me directly at 250 386 3516. Dennis Andrews, General Manager

August 01, 2020

My frist Toyota & I am very please with iy. On the 11 th of July I stopped in to Jim Pattison Victoria Just to look around & see what they had to offer in used SUV. While looking around I was More

by ramking
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murray Donais
Aug 04, 2020 -

Jim Pattison Toyota Victoria responded

Hello Ralph, thank you for the positive comments regarding your purchase experience with Jefferson. I will be sure to congratulate him on the way he handled your purchase. I am sure he will be delighted to hear your positive comments as he is very focused on providing a good customer experience. We will look forward to seeing you on your next visit. Dennis Andrews, General Manager

July 04, 2020

Bought a brand new 2020 Tacoma today Jefferson De Jesus was an excellent salesman was honest and gave me a great deal as well as a good deal on my old GMC trade in. I'm sad to see my old GMC go but I'm sur More

by dsholton7
Recommend Dealer
Yes
Employees Worked With
Jefferson De Jesus
Jul 06, 2020 -

Jim Pattison Toyota Victoria responded

Hello dsholton7, Thank you for the kind words regarding your purchase experience with Jefferson, I will be sure to congratulate Jefferson on providing great experience for you and I know he will be pleased when he hears of your positive comments. We will look forward to you next visit and also thank you for your business over the many years. Dennis Andrews, General Manager

June 27, 2020

Jefferson De Jesus We had excellent service today from Jefferson De Jesus, he gave us his honest opinion the moment we met him, he got us in the car that we had research More

by Ingelise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson De Jesus
Jul 03, 2020 -

Jim Pattison Toyota Victoria responded

Hello Ingelise, thank you for the positive review about you purchase experience with Jefferson. I will be sure to congratulate Jefferson on the way he helped you with your purchase and know he will be pleased to hear of your kind words. We will look forward to your next visit and thank you for choosing us for your purchase. Dennis Aandrews, General Manager

May 18, 2020

Excellent Service I wanted to write a review to recognize the excellent service I received from Jim Pattison Toyota Victoria's Service Department. I bought a used vehic More

by Margy Gamble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Kohls , I don't know the last name of the mechanic but his first name was Dave
May 20, 2020 -

Jim Pattison Toyota Victoria responded

Hello Margy, thank you for the kind words about the service you received from Paige and David. Both David and Paige are dedicated to customer service and I am sure they will be pleased to hear your positive comments. I will be sure to congratulate them on a job well done. We will look forward to your next visit. Dennis Andrews, General Manager