Jim Pattison Toyota Victoria

My experience at Metro Toyota was everything I could have hoped for, and more! Steve Boulay came out right away to help me, and guided me through the buying process smoothly. I ended up with a car I hadn't e hoped for, and more! Steve Boulay came out right away to help me, and guided me through the buying process smoothly. I ended up with a car I hadn't even thought to look at, and it turned out to be a much better and safer option. He was very fair and friendly, and never made me feel pressured or stressed. He fought hard to get me a price I could afford, and as a result I am one happy car owner! I would recommend Metro Toyota to anyone searching for a car on the island. Thanks Steve! More

Ferdie was wonderful, he was attentive without being pushy, which allowed me to make my decision on my new car a lot easier. would definately recommend Ferdie and this dealership to my friends pushy, which allowed me to make my decision on my new car a lot easier. would definately recommend Ferdie and this dealership to my friends More

Ferdie Roxas is a great sales representative. He is efficient,honest,friendly and he looks after his customers. He provides great service and give good advices. I would recommend anyone to deal with Fe efficient,honest,friendly and he looks after his customers. He provides great service and give good advices. I would recommend anyone to deal with Ferdie. More

After a few bad experiences at various car lots, dealing with Steve was refreshing. He was relaxed, honest and straightforward, and did everything in his power to make sure I got a fair deal and enjoyed mys with Steve was refreshing. He was relaxed, honest and straightforward, and did everything in his power to make sure I got a fair deal and enjoyed myself in the process! I highly recommend Steve Boulay to anyone looking to get into a new or used vehicle. He knows his stuff and won't steer you wrong. Thanks for all your help, Steve. :) More

We went to Metro looking for a truck for my daughter. They had one on the lot that we were interested in if it could be converted to propane. Steve Boulay was pleasant and offered to test drive the vehic They had one on the lot that we were interested in if it could be converted to propane. Steve Boulay was pleasant and offered to test drive the vehicle, so we did.Through the whole test drive Steve would not stop talking about how he was univesity trained and could be trusted(he even said he could be sued if he lied to us). We were a bit put off by this but having bought two previous vehicles at metro we carried on. We wrote an offer and were told that the counter offer was the very best they could do. Then my daughter signed contingent on the propane conversion ability and the cost of the conversion. The next thing we hear is that Steve is calling our propane mechanic as saying he isphoning on our behalf. We never asked him to call. We also found that the minute we stated we were no going to proceed with the deal, the absolute rock bottom price could be droped by $2488. I would not recommend Steve Boulay or Metro Victoria. Roy More

I went to Metro Toyota to look at a used truck that was advertized on there web site but it was sold when I arrived.Dealt with Steve Boulay and he managed to find me another used truck that was in my price advertized on there web site but it was sold when I arrived.Dealt with Steve Boulay and he managed to find me another used truck that was in my price range on the lot.Steve was great to deal with and is an assest to the used car sales department.There was no high pressure sales and was Steve had a very good product knowledge.I am extremely happy with my purchase of a 2009 Toyota Tacoma truck and would reccomend Steve and the used car sales team to anyone who is looking for a good used vehicle Keep up the great work Thanks Again Dave Carswell More

The service from Ferdie was polite and professional. We had now dealt with Ferdie for the purchase or lease of four vehicles since 2004. As long as Ferdie remains with Metro Toyota and we remain in Victori had now dealt with Ferdie for the purchase or lease of four vehicles since 2004. As long as Ferdie remains with Metro Toyota and we remain in Victoria we will continue to give him the benefit of our patronage More

Ferdie was great to deal with during the purchase of our new Rav4. He was straightforward with the sales process, and with none of the usual BS that you get from other dealerships. We highly recommend Metro new Rav4. He was straightforward with the sales process, and with none of the usual BS that you get from other dealerships. We highly recommend Metro and Ferdie. More

I came to Metro Lexus Toyota because I had bought my previous car there (2007 Prius) and was pleased with the service. This time I was fairly certain I was going to buy a Prius C. I was intending to 'm previous car there (2007 Prius) and was pleased with the service. This time I was fairly certain I was going to buy a Prius C. I was intending to 'most likely' sell my Prius on my own. I had set up a 'test drive' appointment 'on line'. It was made with Steve Wickware. I was a little 'put off' when I arrived and no one seemed aware of my appointment. Although Steve was not going to be my salesperson, he had agreed to see me. Therefore, I waited as Steve tried to arrange a salesperson to assist with my test drive. I was assigned Ferdie Roxas as my salesperson. The person most knowledgeable about the Prius C (Levi) was not available. Although Ferdie was very friendly and 'eager', his knowledge of the Prius C was quite limited. There were a few questions I asked, that I thought were 'simple' and he did not know the answers. This was important to me, as I was attempting to make a BIG purchasing decision. Luckily I heard the name 'Levi' and remembered she was the salesperson named as knowledgeable about Prius C's. I introduced myself, asked my questions about the Prius C and she easefully answered them. I so appreciated Levi's straight-forward and what I viewed as 'genuine' manner. After my test drive, I decided to consider the idea of trading in my Prius. Although I realize that this process is somewhat of a 'game'.....a back and forth process of offers/rejections/offers etc. I was happy that I had some knowledge about what my car was worth and what I was willing to pay in difference if I bought the 2012 Prius C. Although respectful and willing to 'bargain', I was a bit 'put off' by my salesperson eventually 'begging me' to take their 'almost' last offer. I would imagine this could have been quite intimidating for a lesser experienced car buyer. In the end, I was content with the deal we made and I chose to trade in my 2007 Prius. I would suggest/recommend that all Toyota salespeople be as knowledgeable as possible about the cars they are selling. If they do not feel knowledgeable about a particular vehicle, a more suitable salesperson should be matched with the potential buyer. In hindsight, I would have waited for Levi, the knowledgeable salesperson re Prius C's, to assist me with my test drive and purchase. I appreciated the follow up once I bought my car....both phone calls and e-mails, including a phone message by the sales manager. However, I was a little curious about the Ferdie's several requests to complete a satisfaction survey. I wondered why this seemed so very important to him. Thank you for this opportunity to complete a satisfaction survey about my experience at Metro Lexus Toyota, Victoria. More

Ferdie was great to deal with. He was very helpful and friendly in his dealings with us. Also, has a good sense of humour. He was very knowledgeable about the cars and guided us in our decision. It was a friendly in his dealings with us. Also, has a good sense of humour. He was very knowledgeable about the cars and guided us in our decision. It was a pleasure working with him. We would be happy to recommend him to any of our friends in the market for a Toyota. We were also helped by others at the dealership. Thank you for giving us a positive experience! More