Jim Pattison Toyota Victoria

Excellent Customer Service I am very excited with the purchase of my new vehicle Toyota Prius c. From the beginning to the end, Product Advisor, Shawn Firth was great assistance I am very excited with the purchase of my new vehicle Toyota Prius c. From the beginning to the end, Product Advisor, Shawn Firth was great assistance, willing to help, courteous and polite. He was kindly willing to extend his assistance after the purchase was completed with follow up correspondence. Also, I would like to mention Marcel Ayoutte and his positive attitude to complete the deal. We are very happy with our experience with Jim Pattison Toyota Victoria staff. More

Second vehicle purchase. This was the second time i visited the dealership. This time Marc handled the sale. He was courteous knowledgeable and fair. Will be back for a third This was the second time i visited the dealership. This time Marc handled the sale. He was courteous knowledgeable and fair. Will be back for a third car soon. Rod. S More

Phil Chen is the best! Awesome service once again! Ask for Phil Chen! I can't possibly recommend a better Product Advisor. It actually doesn't feel like you're dealing with Awesome service once again! Ask for Phil Chen! I can't possibly recommend a better Product Advisor. It actually doesn't feel like you're dealing with a salesman because you never feel pressured or uncomfortable, great guy to deal with. This is our third Tacoma through Jim Pattison Toyota and each time my wife and I had the pleasure of working with him. Phil sought out the exact truck, options, and extras that we were looking for, answered all our questions, and took care of our trade in. Everything went perfectly from start to finish thanks to him. Hands down the best dealership in Victoria! More

Terry Kennedy gave superlative service I rated the services as five-star because The sales person looked for the vehicle I wanted all over British Columbia and expedited the delivery of I rated the services as five-star because The sales person looked for the vehicle I wanted all over British Columbia and expedited the delivery of my vehicle on time, in fact, early. I received exactly what I ordered and when I added an item he looked again to make sure the additional item was found. I will always service my truck with Toyota Victoria!! I look forward in seeing Terry soon! He also has a great way in explaining how the truck work too! Thanks very much Terry!! More

Go see Abe Lee! I have very high standards. This is my second experience with Abraham Lee and he once again made my experience stress free, on time, on budget, and e I have very high standards. This is my second experience with Abraham Lee and he once again made my experience stress free, on time, on budget, and exceeded my expectations. Also thanks to Murray in the business office. It truly was ABE DAY! Thanks Abe! More

Excellent! We are very pleased with the service we received from all the folks at Jim Pattison Toyota, especially our sales person Terry Kennedy and the Sales Ma We are very pleased with the service we received from all the folks at Jim Pattison Toyota, especially our sales person Terry Kennedy and the Sales Manager Steve Fuller. We appreciated their efficiency and knowledge. Terry and Steve were attentive but we did not feel pressured at any time. The day after our purchase we brought to their attention 2 minor concerns which they addressed promptly. We look forward to recommending both Terry and Steve to our friends and family. More

Mo Rabii more than just a salesman. After being a Volkswagen owner for many years it was time to switch over to another vehicle brand. Mo Rabii introduced himself "when I just looking" After being a Volkswagen owner for many years it was time to switch over to another vehicle brand. Mo Rabii introduced himself "when I just looking" I had 2 grandsons with me, 1 stayed in the truck the other was busy to say the least. Mo was able to multi task...he answered my questions and helped me entertain a 4 year old whilst doing a great job of giving me the information I needed to make my decision. I would not hesitate recommending Mo if one is interested in a new vehicle. He is so helpful and is a pleasure to work with, he is honest and sincere which is very hard to find these days. Way to go Mo, the Rav 4 was a good choice for me.. More

I would recommend Mo Rabii I actually purchased on the Lexus side but Mo Rabii (from the Toyota side) is the one that worked with me. I won't go into details about the sales man I actually purchased on the Lexus side but Mo Rabii (from the Toyota side) is the one that worked with me. I won't go into details about the sales manager I dealt with as it won't be a positive review. But everyone else I dealt with were lovely and helpful. Got a beautiful car at a fair price. If it wasn't for Mo I would have walked out. He was sincere, personably, knowledgeable, respectful, and very helpful. I would buy a car with Mo's assistance any day! More

Thank you for listening to my concerns First of all, we were from out of town a few hours north island and wan't expecting to find a dealership open on a Sunday but what a bonus from the s First of all, we were from out of town a few hours north island and wan't expecting to find a dealership open on a Sunday but what a bonus from the start. A large, clean, well run dealership was easy to browse and had assistance, Nick,, offering to help after looking around for just a few minutes. He listened to my wants, although I was very vague and headed me in the right direction. Ended up finding something I had no idea I was looking for but loved it, and my kids did as well. Took it for a lengthy test drive with my kids and we decided to get it. Even though it was Sunday we drove it home after very easy negotiating my previous car. When I got home realized the car ( not a Toyota) was showing a service light that when I called Nick, he couldn't assure me it was done for that make and model as the maintenance for that particular car would be suggesting, but assured me they are all checked, oil change, ect. After listening to my concerns they agreed to have me take it in and get the proper service for that particular car even if it had been done to keep me comfortable and not just reset the mileage. I am very pleased, we love the car and the low pressure helpful service at the dealership was very refreshing, especially for a single woman with a handful of kids that isn't very informed in a lot of the new car features. Glad we did it. More

great and friendly service jesse and shawn were friendly, helpful, and efficient. great experience and would highly recommend this dealership. the financial department manager a jesse and shawn were friendly, helpful, and efficient. great experience and would highly recommend this dealership. the financial department manager also did an amazing job thoroughly explaining everything to me More