Jim Pattison Toyota Surrey

Worst customer service I went with my family to them to by a SUV, nobody greeted us, neither did anyone pay attention to us, we looked at all the cars of the showroom and le I went with my family to them to by a SUV, nobody greeted us, neither did anyone pay attention to us, we looked at all the cars of the showroom and left but not even a single person did notice us. Will never recommend to anybody. By the way I bought my Toyota RAV4 Hybrid technology package from peace arch they were a brilliant team. More

perfidious snakes absolute con artists, who knew working at such a prestigious place things are so tight they had to change the price at the last minute. They could hav absolute con artists, who knew working at such a prestigious place things are so tight they had to change the price at the last minute. They could have told me in the morning the price was higher then agreed upon. instead they waited until i had spent all day running around getting things together to purchase a vehicle. I was getting ready to drop off my rental but i wanted to confirm everything before i did so and that is when they added another $1000 to the end price. and because i went on Monikas word and didn't get it in writing. She is a deceitful person who is usually too busy to help you in the first place. i had asked multiple times if i should just deal with someone else since she was too busy. Now i wish i had. I sat in her office while she asked the manager what price they could do on the vehicle, she came back and told me a price we agreed upon that price. She gave me her word (which obviously isn't worth dog S***) that they would save the car for me i had asked about a deposit or anything to secure it and she said i wouldn't need it. She then had the nerve to say no deposit no vehicle! i have had the worst year of my life, i was attacked at random and my best friend died in my arms after stepping in to protect me. i do not have much faith in humanity, and this branch further provides proof that people are horrible selfish uncaring monsters. i have had 2 previous toyota vehicles, my father has a toyota truck and my mother has a lexus. we only drive toyota. and to be treated with such deceptive untrustworthy behavior makes me question if i should start looking at Honda. Not impressed Jim Pattison. More