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Jim Pattison Toyota Surrey

Surrey, BC

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44 Reviews

North Surrey Auto Mall, 15389 Guildford Drive

Surrey, BC

V3R 0H9

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44 Reviews of Jim Pattison Toyota Surrey

December 08, 2016

Absolutely garbage service worst ever! I was to have a simple car tire change . Was quoted 1.5 hours max - took 3 hrs !!! After they removed my tires which was done after 1.5 hours . They t More

by Viper666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service admin,
Dec 16, 2016 -

Jim Pattison Toyota Surrey responded

My apologies for your experience while at the dealership. I did talk to the advisor that assisted you and he did tell me that he tried to keep you up to date as to the time frame and delay in your snow tires being put on. As you can imagine, we had several hundred inquires and requests for tires to be installed since the snowfall and as supply of tires was limited, we tried to accommodate everyone for everyone's well being and safety. As your local store in Port Moody was unable to assist you with your request, we did try to make sure we got you in as soon as possible, however in your case we did fail with respect to ensuring we did not overbook and accommodate all our guests. Please accept my apologies and if you’d like to discuss the matter further please contact me at your convenience. Jeff Raybould, General Manager

October 24, 2016

New car Great place! Highly recommend ! Easy to deal with. Very friendly and helpful staff. If your buying a new car I would come here and check them out. More

by Moleschi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager and Larry
July 11, 2016

Worst customer service I went with my family to them to by a SUV, nobody greeted us, neither did anyone pay attention to us, we looked at all the cars of the showroom and le More

by Joss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
July 30, 2015

perfidious snakes absolute con artists, who knew working at such a prestigious place things are so tight they had to change the price at the last minute. They could hav More

by RiotHrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monika, Brenden
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