Jim Pattison Toyota Downtown

An excellent help with purchasing car All process were very smooth During the test drive did explain many features about the car Very happy definitely recommend very smooth During the test drive did explain many features about the car Very happy definitely recommend More

First of all, huge thanks to Tiffany, Andrew and Jacki for helping us out with everything for the purchase! Just got the 24 Capstone from here and I can confidently recommend this place to anyone who is i for helping us out with everything for the purchase! Just got the 24 Capstone from here and I can confidently recommend this place to anyone who is in search/need of vehicle! I can easily say I got the best customer service out of all the toyota dealerships I have visited! They will help and explain everything in detail to you to make the best purchase. Truly great people. More

I ordered the car in Jim Patterson Toyota (Downtown) last Dec in 2023. I have to thank the Advisor John Lau for his enthusiastic and helpful response. I am also appreciated for his patience to my enquiry and Dec in 2023. I have to thank the Advisor John Lau for his enthusiastic and helpful response. I am also appreciated for his patience to my enquiry and kept tracking the status of the arrival schedule. After waiting for 3 months, I got my new car and I enjoy the driving with this new Venza. More

My first purchase with Jim Pattison Toyota and thanks to Andrew, John and Herman, it was a smooth and efficient experience. I'm happy with my new car and will recommend their services! Andrew, John and Herman, it was a smooth and efficient experience. I'm happy with my new car and will recommend their services! More

Recently I took my old RAV4 trade-in for a new one. John Lau is very professional and friendly helping me out. Please see John Lau for your next Toyota. Good luck. John Lau is very professional and friendly helping me out. Please see John Lau for your next Toyota. Good luck. More

Thank you John Lau, your advice and product information help me decide the Rav4 Prime was the car for me. Although the wait was more than a year your updates allowed me to stay the course and eventually re help me decide the Rav4 Prime was the car for me. Although the wait was more than a year your updates allowed me to stay the course and eventually receive ownership of one. Kudos to the other staff that offered kind and attentive care to make the buying process easier. More

My uncle introduces John to me to buy the car. He is very very helpful and we got the RAV4 and we all appreciate his help and advice. He is a very thoughtful and patient person to answer me all He is very very helpful and we got the RAV4 and we all appreciate his help and advice. He is a very thoughtful and patient person to answer me all the questions. Thanks John More

Taylor's service and hospitality were greatly appreciated. I got my new car today and he was so gracious and went the extra mile in terms of vehicle pricing, detailing, and fixing any issues that appreciated. I got my new car today and he was so gracious and went the extra mile in terms of vehicle pricing, detailing, and fixing any issues that may have come up. Would highly recommend asking for him if you are looking to purchase a new vehicle. Thanks Taylor! More

Great teamwork, headed up by Jessica F, in helping me deal with the fuss created by the theft of the catalytic convertor on my Prius. Quick diagnostic, efficient and thorough liaison with ICBC, good and deal with the fuss created by the theft of the catalytic convertor on my Prius. Quick diagnostic, efficient and thorough liaison with ICBC, good and clear communication with me, and of course, repairs completed in a timely manner. I really appreciated the kind support provided by Jessica throughout the process. More

We met John Lau in 1994 as we were lost going back to Richmond. Tourist at the time but when we migrate later we look for John Lau and bought a Previa van and over the years many more vehicles wherever d Richmond. Tourist at the time but when we migrate later we look for John Lau and bought a Previa van and over the years many more vehicles wherever dealership he works. Send him lots of referral too. He is very friendly, giving us honest advise and never upsell us. Strongly recommend him if you are looking for a Toyota More