Jim Pattison Subaru South

We had a very good experience purchasing our 2024 Crosstrek, Kade Lowes was pleasant, knowledgeable and made the experience so easy. Kade was able to provide us a wealth of information which helped u Crosstrek, Kade Lowes was pleasant, knowledgeable and made the experience so easy. Kade was able to provide us a wealth of information which helped us in making this purchase. To Lex Legaspi the Finacial Manager thanks for helping with those money details it was great to have worked with you. More

Had a great experience buying a used Forester at Jim Pattison's. Pat was amazing, friendly and helpful. I appreciated how the team responded to my requests. Overall, a pleasant and smooth transaction! Pattison's. Pat was amazing, friendly and helpful. I appreciated how the team responded to my requests. Overall, a pleasant and smooth transaction! More

We had Kade Loewes as our car salesperson, he was amazing very knowledgeable, he knows everything about the Subarus, He allowed my husband and myself to try 3 different Subaru's. He offered us the lounge to very knowledgeable, he knows everything about the Subarus, He allowed my husband and myself to try 3 different Subaru's. He offered us the lounge to sit in and enjoy a coffee. I would send anyone to see Kade. We are very happy with our new Subaru. We have always owned a ford and we love our new Subaru. More

Purchased our 2025 Forester with Rovie one year ago this month. Very satisfied with his knowledge, patience and thoroughness. Today Lex (finance dept) walked us thru the extended warranty. Full details and month. Very satisfied with his knowledge, patience and thoroughness. Today Lex (finance dept) walked us thru the extended warranty. Full details and understanding by Lex to our needs completed the sale. Thank you Lex for your understanding. We love…love our 2025 Forester and hope to enjoy and drive safely for years to come. Thanks gentlemen! D & A K More

The sales staff is friendly—no surprise there, since that’s they have to sell. However, my experience with the service team and sales management was disappointing. While they come across as friendly and that’s they have to sell. However, my experience with the service team and sales management was disappointing. While they come across as friendly and appear to listen, in reality they don't take the customer’s needs into serious consideration. They tend to agree with you during conversations, but ultimately proceed with whatever they had planned all along, and in the way they want to do it. Professionalism and genuine customer care were lacking in these departments. More

Bought a new Forester in the fall of 2022. Very disappointed in the quality of the vehicle with less than 17000kms. Block heater was not functioning, sway bar bushings have failed, subaru st Very disappointed in the quality of the vehicle with less than 17000kms. Block heater was not functioning, sway bar bushings have failed, subaru starlink unit had to be replaced (requiring several visits) and now the tailgate is rusting. Both the dealership and subaru canada have refused to deal with this issue. I have always owned Toyotas and Hondas and have never had this many issues, or rust of any kind. Very disappointed with the quality of the vehicle and the dealership/warranty even though they claim its a fantastic and comprehensive warranty. More

I did not require service on my car, only help understanding the ABS. Laura Cullen was wonderful giving me a complete explanation and making sure it all made sense to me. Previously, she and anoth understanding the ABS. Laura Cullen was wonderful giving me a complete explanation and making sure it all made sense to me. Previously, she and another of your employees, Cade, helped me change Spanish to English on the display and figure out how to change the clock. They' along with another fellow(sorry forgot name) were kind, helpful and I was impressed. I normally avoid using dealers for service, but after this experience I may have to re think that ! More

Friendly staff specially to Mr. Rovie Duarte. Thank you for helping us find our best car. Rovie Duarte. Thank you for helping us find our best car. More

I strongly feel they are GOUGIN their customers unnecessarily. The price for a simple oil change there is OUTRAGEOUS!! Would NOT RECOMMEND them to anyone for any service. We've never had anyone the unnecessarily. The price for a simple oil change there is OUTRAGEOUS!! Would NOT RECOMMEND them to anyone for any service. We've never had anyone their offer us any kind of sale on anything when we've enquired about other parts and such. I have NOT found them to be helpful in anyway and now they're saying we need to buy their filters to keep our warranty valid!! Never heard of such a thing anywhere else!! But $153.45 for just an oil change!!! OUTRAGEOUS is all I can say! Will NO longer be going there for anything. We also were not told of this HUGE increase prior to the oil change. More