Jim Pattison Subaru Northshore

We recently leased a 2021 Crosstrek Outdoor model. Alan, our sales rep provided excellent customer service and many hours in finding us a car during this time of low car inventory. We had many,many phone co our sales rep provided excellent customer service and many hours in finding us a car during this time of low car inventory. We had many,many phone conversations with him and he was always courteous,honest and helpful in his answers. He helped us with our many leasing and finance questions since this was our first lease. The information he provided helped us make the right choices in the type of car and leasing arrangements. Also thankful to Sherie in the Finance Department with her help in the process. Angelo and Jessica F More

Disgustingly terrible customer service. I was ready and willing to purchase a vehicle, I had been waiting awhile for a certain model to pop up which it did at Jim Pattison Subaru Northshore. The salesman J willing to purchase a vehicle, I had been waiting awhile for a certain model to pop up which it did at Jim Pattison Subaru Northshore. The salesman Jack was rude and uninterested. No help whatsoever. I wouldn't recommend Jim Pattison Subaru Northshore to anyone, but if you must go there you should ask for a salesman other than Jack. I myself will wait to purchase the vehicle I want at a more accommodating dealership. More

Manager chris is way beyond impolite..No sense of talking to people. He gets aggressive and do personal comments on people. Must not be working there. to people. He gets aggressive and do personal comments on people. Must not be working there. More

Barry in the service department sorted out the problem with my car in less than five minutes. He was knowledgeable and extremely courteous. Thank you! with my car in less than five minutes. He was knowledgeable and extremely courteous. Thank you! More

Very good experience for my son and I as he purchased his first used car from Freddy and Marek. This team stayed true to their service promise and warrantied a transmission on a used car and had us back on first used car from Freddy and Marek. This team stayed true to their service promise and warrantied a transmission on a used car and had us back on the road within a week. Thanks again guys we appreciate you going the extra mile to make this a positive experience! More

New Subaru Forester Sport 2020 Just drove home with my new Forester Sport. Beyond happy with the car!!! The service at this dealership was wonderful. Alan in particular assisted me Just drove home with my new Forester Sport. Beyond happy with the car!!! The service at this dealership was wonderful. Alan in particular assisted me in purchasing my first Subaru. He was happy to answer any questions and I was able to contact him easily. He was awesome. Very thankful to the rest of the Subaru staff including financing and their ICBC contacts helped me receive an amazing insurance rate. THANKS GUYS :) More

$350 car wash 350$ for a 25 minute job . grinding noise for same wheel you worked on Did not test drive. you want me to wait 2 weeks for your xxxx up 350$ for a 25 minute job . grinding noise for same wheel you worked on Did not test drive. you want me to wait 2 weeks for your xxxx up More

Well done! Our son purchased his first car from Subaru North Shore, a 2005 Legacy. Three months after the purchase we discovered the head gasket was leaking bad Our son purchased his first car from Subaru North Shore, a 2005 Legacy. Three months after the purchase we discovered the head gasket was leaking badly. We contacted Marek, the sales manager, and arranged to have it inspected. They repaired the car quickly and at no cost to us. We were very impressed with their service and would highly recommend them. A big thank you to Marek and the team at North Shore Subaru! More

Excellent Service I bought the Mazda from Jack He over the phone from Kelowna on the condition I was satisfied with it. It was as he had said & was very satisfied wit I bought the Mazda from Jack He over the phone from Kelowna on the condition I was satisfied with it. It was as he had said & was very satisfied with it. Great service .I told Jack ,when I buy a new car I'll definitely get it from him. I figured I saved $8000. from buying it from Van, instead of Kelowna. Thanks again Jack. Dan More

Purchase of Outback 3.6R Limited with Eyesight Laureano was very helpfull and professional and never felt pressured to make my purchase. The staff walked me through the pickup day and the technical Laureano was very helpfull and professional and never felt pressured to make my purchase. The staff walked me through the pickup day and the technical overview prior to my departure was great. Overall I had a good experience. This is my second Subaru. Nigel Harrison More