Jim Pattison Hyundai Surrey

Two Flat Tires And No Help From Service Staff I had my Hyundai Santa Fe towed to Jim Pattison Hyundai as my Wife got two flat tires. This was the worst move I should have towed it to somewhere els I had my Hyundai Santa Fe towed to Jim Pattison Hyundai as my Wife got two flat tires. This was the worst move I should have towed it to somewhere else. Because my tires were covered under warranty at Costco and Jim Pattison Hyundai surrey wouldn’t be providing me with tires they would not help me.I asked them, can I just change the tires myself in your parking lot because I have two little kids and my wife needs her car back , and they did not care and refused. The service manager Allan Yui and Brian Kim were very unsympathetic towards my situation . Long story short I had to drive my car out of their parking lot to a close parking spot not on their property ,while Allan yui and Brian were laughing at me through their shop window ,very disappointing. In my eyes this is very poor customer service and a total lack of professionalism. They have a shop full of tools and here I am on the side of the road using my jack from my car to remove my tires while just 10 meters from me there is Jim Pattinson’s shop wow !!! The staff not once even came to see if I was okay or needed anything. I even told Brian Kim and Allan Yui I would pay them for their help as I needed to get my wife back in her car as my kids have many activities but these Two did not care and just sent me on my way. I would never go to this dealership ever again . More

Great Team! Had a great experience working with Hardip and Simon! They were fair and straightforward, welcome change from other dealerships. I’m thrilled with my Had a great experience working with Hardip and Simon! They were fair and straightforward, welcome change from other dealerships. I’m thrilled with my new car! More

Absolutely great staff! I had a great experience with Jim Pattison Hyundai! Hardip has got to be the most outgoing, most patient, most understanding salesman I have dealt wi I had a great experience with Jim Pattison Hyundai! Hardip has got to be the most outgoing, most patient, most understanding salesman I have dealt with. He made me feel so comfortable and important in what I had to do. All the staff I had met at Surrey Hyundai were very courtesy and friendly. I will always come back here and refer everyone I know. I can't thank you enough Hardip. More

Great customer service We had such a great experience with our purchase. Our sales person Hardeep was so patient with us and spent the day making sure we picked the right ca We had such a great experience with our purchase. Our sales person Hardeep was so patient with us and spent the day making sure we picked the right car. I am very impressed with the knowledge of the cars. More

Friendly and Helpful Sam did an exceptional job in helping us purchase our new Sante Fe! He went above and beyond in meeting our needs! Great dealership overall, all the s Sam did an exceptional job in helping us purchase our new Sante Fe! He went above and beyond in meeting our needs! Great dealership overall, all the staff are extremely friendly and inviting! More

A great experience We would like to thank Hardip for the wonderful customer service we received when we purchased our new cars (they are great). He went above and beyon We would like to thank Hardip for the wonderful customer service we received when we purchased our new cars (they are great). He went above and beyond the service we received and has a good sense of humour that made our experience very enjoyable . Thank you Hardip and also thanks to Sam and Olivia for the good customer service we received from you also. Merry Christmas.. Brian and Dorothy More

Trena 2014 I recently purchased a 2014 Elantra. Love my vechile. What impressed me the most was Hardip professional and efficient customer service the knowledg I recently purchased a 2014 Elantra. Love my vechile. What impressed me the most was Hardip professional and efficient customer service the knowledge he provide.. Martin((sales manager) was extremely helpful and went above and beyond expectations to make me happy. I would recommned this team and location to anyone. Once again Thank you More