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Jim Pattison Hyundai Coquitlam

Port Coquitlam, BC

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17 Reviews

Unit B - 2385 Ottawa Street

Port Coquitlam, BC

V3B 8A4

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17 Reviews of Jim Pattison Hyundai Coquitlam

July 24, 2020

I took my hyundai Elantra for replacing transmition fluid heat sensor + reconditioning the transmition fluid, the total it cost me $919.17 It will cost me less than $700.00 if I brought it to other Hyunda More

by Pontes
Recommend Dealer
No
Employees Worked With
Mohamad Sadri
Jul 31, 2020 -

Jim Pattison Hyundai Coquitlam responded

Hi Pontes, first of all, thank you for taking my calls for the last couple of days. We are sorry that your service experience was not satisfactory. We sincerely hope it had clarified everything for you after our conversation. Please contact me directly if I can help in any way. Sincerely, David Kang, General Manager

May 21, 2020

I had a very good experience as always! Frank was an amazing sales advisor, very friendly and not too pushy , made me so comfortable to choose my car ! I am very happy with their service. More

by HaniehRh
Recommend Dealer
Yes
Employees Worked With
Frank Fang
May 25, 2020 -

Jim Pattison Hyundai Coquitlam responded

Hi HaniehRh, thank you for taking the time to share your experience. Frank works hard at maintaining a high standard of customer service for many years and it is great to see comments such as yours as the ultimate endorsement for his efforts. Sincerely, David Kang, General Manager

October 18, 2019

Service always looking to find ways for you to spend $ Despite having a $4000 bumper to bumper Service agreement, they are always trying to sell something that is not covered whenever the vehicle is there More

by Hyundai Moaner
Recommend Dealer
No
Employees Worked With
Kevin Tran
Oct 21, 2019 -

Jim Pattison Hyundai Coquitlam responded

Hello, thank you for your comments. If possible, I would like to discuss this situation with you personally and find out exactly what happened. We are unable to identify you from the information you provided. At your convenience, please contact me at (778) 888-0049 or dkang@jpautogroup.com if you would like to discuss further and I will do my best to resolve the issue. Sincerely, David Kang, General Manager

November 08, 2018

Service I made a point of stopping by the SERVICE Department to set up an appointment as there were recalls that were required, this was Wednesday October 31/ More

by BM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Nov 09, 2018 -

Jim Pattison Hyundai Coquitlam responded

Hi B M, thank you for taking the time to post your review. We really appreciate your feedback as it allows us to learn and improve. Unfortunately, after speaking with our service department, we weren’t able to find any record and it will help us if we can have your name to do a thorough search to ensure we have the part in stock and have correct contact information to give you a call to book an appointment. Please contact me directly at (778) 888-0049 so I can assist you better. Again, we apologize for not calling you in a timely manner and look forward to speaking with you soon. Sincerely, David Kang, General Manager

September 18, 2013

I found a used 2013 Santa Fe with an exceptional price on Auto Trader. I called as soon as I saw it but it sold quickly. I happened to get Nathan French on the phone and because of his excellent knowledge of More

by mattrobertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan French
August 07, 2012

Matt Ross has a very friendly and no pressure sales pitch The was able to answer all of our questions and we put us in the car we wanted If we ever need another new car we would not hesitate to ask for More

by psychoray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
matt ross
April 18, 2011

Brent's enthusisam and helpfulness made our decision easy. He introduced us to the manager at the dealership and service manager so we had a repore. He gave us all the information that we needed when we More

by Lynn Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Miscisco
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