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Jim Pattison Hyundai Coquitlam

Port Coquitlam, BC

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17 Reviews

Unit B - 2385 Ottawa Street

Port Coquitlam, BC

V3B 8A4

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17 Reviews of Jim Pattison Hyundai Coquitlam

August 28, 2024

Just had my car in for air bag warning light issue ,Kevin the service manager went out of his way to have my car fixed for long weekend travel.He and his crew at the service end of the dealership get 5 stars More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin service manager
Aug 29, 2024 -

Jim Pattison Hyundai Coquitlam responded

Hi Ron, thank you for the 5-star review! We are so glad that Kevin and our service team could take care of your car in time for the long weekend. It is great to hear that their efforts made a difference. We appreciate your support and look forward to serving you again. Sincerely, Martin Choi, General Manager

May 29, 2024

Service department goes above and beyond. Have dealt with Kevin for years and to be honest likely the reason I keep driving Hyundai’s. They are patient, understanding, compassionate, friendly More

by cpehleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Yu, Eric Che , Frank
May 29, 2024 -

Jim Pattison Hyundai Coquitlam responded

Hi Christa, thank you for your wonderful review. We are thrilled to hear about your positive experiences with our service department, especially with Kevin and Eric. Your loyalty and trust in us, despite living closer to other dealerships, mean a lot. We are glad our team has made such a significant impact on your Hyundai ownership experience and influenced your sister’s decision as well. We also appreciate your kind words about our sales department. Your recommendation is greatly appreciated, and we are excited to assist you with any future car needs. We will continue to go above and beyond to provide exceptional service. Thank you for acknowledging our efforts. We look forward to serving you again soon. Sincerely, Martin Choi, General Manager

December 30, 2022

Wayne Hsu was thorough, patient, helpful & provided good customer service. Maha, the Finance Manager, was professional, detailed, patient and explained all the options. She was approachable, kind and her po More

by Denise
Recommend Dealer
Yes
Employees Worked With
Wayne Hsu, Maha Abunnadi
Dec 30, 2022 -

Denise responded

Review

Jan 04, 2023 -

Jim Pattison Hyundai Coquitlam responded

Hi Denise, thank you for taking the time to post your review. I am very glad to hear that your purchase experience with us was a positive one! I will be sure to pass your pleasing comments on to Wayne and Maha. We appreciate your business, and enjoy your new vehicle. Sincerely, David Kang, General Manager

February 10, 2022

Always feel comfortable at JP Hyundai. Service appointments are always efficient and pleasant. The purchase of our Santa Fe in 2019 was a surprisingly pleasant experience! No anxiety……which is r More

by SandiP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Thunem
Feb 11, 2022 -

Jim Pattison Hyundai Coquitlam responded

Hi SandiP, thank you for taking the time to post your review. We work extremely hard to ensure all of our customers feel comfortable. I am very pleased to hear that our team was able to deliver a great experience for you. Please do not hesitate to contact us if we can help you in any way at any time. We look forward to seeing you again! Thank you, David Kang, General Manager

January 30, 2022

We purchased a Hyundai Kona from the JP Hyundai dealership in Coquitlam and are so pleased with how well we have been treated there. The people are very respectful and prompt. We could have bough More

by Heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Thunem
Feb 01, 2022 -

Jim Pattison Hyundai Coquitlam responded

Hi Heather, thank you for reaching out to us with your kind words. Customer satisfaction is about respect, communication, and commitment; we are very pleased to hear that our team demonstrated this and made your purchase experience a great one. Thank you for your business, and we appreciate your recommendation as well. Sincerely, David Kang, General Manager

December 29, 2021

Have been going here for service since I bought my Sonata in 2008. Best service department, always has done a good job, and keeps me updated on progress. Very polite and friendly. More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Yu and entire service Dept
Dec 30, 2021 -

Jim Pattison Hyundai Coquitlam responded

Hi Sue, thank you for taking the time to post your review. We are very proud of our entire staff at the Service Department as they take great pride providing exceptional service to our customers. Thank you again for your comments and kind recognition. Sincerely, David Kang, General Manager

July 30, 2021

I normally stay as far away as humanly possible from car dealerships. Unfortunately, I needed a new car as mine finally died. My daughter and her husband are regular customers of this dealership and recomme More

by fredsummersvanfx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maha
Jul 30, 2021 -

Jim Pattison Hyundai Coquitlam responded

Hello Fred, thank you for taking your time to provide feedback as well as your business. Maha, Babak, and rest of our team understand the importance of providing exceptional service and they certainly take pride doing so. We truly appreciate your recognition of our team’s efforts. Sincerely, David Kang, General Manager

April 26, 2021

Although we purchased an Elantra GT in 2014 - This transaction was initiated and almost completed including trades (except for a the final inspection of the vehicle ) ON LINE - (w More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Thunem
May 11, 2021 -

Jim Pattison Hyundai Coquitlam responded

Hi John! Thank you for the great review, I am glad David Lee was able to assist you. If there is anything else we can do, now or in the future, please do reach out to us and we would be happy to help. Sincerely, David Kang, General Manager (604-552-1700)

May 11, 2021 -

John responded

As requested - I must add - That in the past 60 days we found an annoying performance problem with our 2020 Elantra Sedan - Since first reporting this issue to Kevin Yu and assistance of Kevin Tran on March 11th they have seriously attempted to find a permanent solution to the problem and renewed satisfacion with the HYUNDAI brand and the Jim Pattison Co. reputation

May 11, 2021 -

John responded

Thanks for your interest in our experience Ruth and John Livingstone

January 15, 2021

Kevin (Yu), I want to say thank you as you have provided an excellent service to us. We have a 2019 Kona EV that we bought from Lougheed Hyundai. One of my friends who got a 2020 Kona EV received a call fro More

by Rita Hui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Yu
Jan 18, 2021 -

Jim Pattison Hyundai Coquitlam responded

Hi Rita, thank you for posting a great review for Kevin. This review is very special to us as it describes true representation of Kevin Yu and what he is striving for every day – excellent customer service. It is such a pleasure to see comments such as yours as the ultimate endorsement for his efforts. We truly appreciate it. Sincerely, David Kang, General Manager

September 30, 2020

Thank you for to Jim Pattison Hyundai Coquitlam and especially to Kevin Yu, for his super excellent customer service and his personal touch and care in getting my Hyundai accent serviced all these past More

by Ally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Yu
Oct 01, 2020 -

Jim Pattison Hyundai Coquitlam responded

Hi Alice, thank you very much for taking the time to share your experience with us. It is great to hear from you and thank you for being a loyal customer as well. Your comments regarding Kevin is very kind and I will be sure to acknowledge his efforts in making it a great experience. Sincerely, David Kang, General Manager

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