
Jim Keay Ford Lincoln
Ottawa, ON

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277 Reviews of Jim Keay Ford Lincoln
Positive experience I traded up to a 2014 Escape. Sarah is probably the best salesperson I have dealt with. Purchases in the past were sometimes close to nightmares, wi I traded up to a 2014 Escape. Sarah is probably the best salesperson I have dealt with. Purchases in the past were sometimes close to nightmares, with surprises, hidden costs, etc, but Sarah made it positive. She is very amiable yet a total professional, knowledgeable and thorough. If she didn't have an answer (which was rare) she went out of her way to get it. She put all the costs, major and minor, on the table. She knew the vehicle from front to back and she took her time to demonstrate everything and answer all questions and concerns. Sarah couldn't find the specific vehicle I was looking for without factory-ordering, but Jim Keay bent over backwards to finalize what I thought was the best deal on one that had a few extra things that I didn't order, and did it quickly so that I could take advantage of the current promotions which ended a day later. On the service side, I had one troubling issue, but Jim Keay himself intervened to settle it to my satisfaction. From my experience I would definitely recommend that if you are looking for a Ford, see Sarah at Jim Keay Ford. More
My first car Thank you so much for all the work you did to help me pick and buy my first car. I couldn't be more happy with the service I received from Woodley. Thank you so much for all the work you did to help me pick and buy my first car. I couldn't be more happy with the service I received from Woodley. More
Quality service from a Quality Person Woodley Belony is an exceptional salesperson. He is extremely knowledgeable about the Ford line and took considerable time informing us of the featu Woodley Belony is an exceptional salesperson. He is extremely knowledgeable about the Ford line and took considerable time informing us of the features of our new vehicle . His interpersonal skills are outstanding. He is very pleasant and patient. He is very thorough in his management skills and ensured that we understood the process. He kept his appointment times . I would strongly recommend Woodley as a salesperson. He is by far the most outstanding car salesperson I have dealt with in my forty years of buying cars. More
Thank-you Woodley. Woodley Belony We really appreciated your availability, friendliness and knowledge in the choice of our new vehicle the Edge 2013. Sincerely André Woodley Belony We really appreciated your availability, friendliness and knowledge in the choice of our new vehicle the Edge 2013. Sincerely André & Rogathe Barrette Orléans More
Great Job Again, Woodley! Came back to this dealership simply based on past experience with Woodley Belony! Woodley is extremely knowledgeable, and doesn't mess around. Never Came back to this dealership simply based on past experience with Woodley Belony! Woodley is extremely knowledgeable, and doesn't mess around. Never any pressure, and he makes you feel like you're the only customer that's important - no matter how busy he is. My most recent purchase was a pleasurable experience, and Woodley was there (even after the sale) to make sure everything went smoothly. He really does care. To Woodley: You love your job - and it shows! More
Service Centre Review We have 3 cars in our family and we bring all of our vehicles to Jim Keay for servicing even those that are not Fords. We have never had a problem wit We have 3 cars in our family and we bring all of our vehicles to Jim Keay for servicing even those that are not Fords. We have never had a problem with service at this dealership. In our opionion they are fast and courteous. Sometimes it takes a while but we would rather they take the time to properly service our vehicle rather than rush it, and thats exactly what they do!!! They take the time to do it right!! Having a mechanic who will take time to research your vehicle to make sure they know exactly what is going on is awesome!!! The quick lane is super fast!!! I have never had to wait more than an hour and that is only when I am getting the full maintenance checkup done, soup to nuts!!!! They are courteous and always pay attention to details. More
Excellent Service I have bought several cars in my life time from a variety of car manufacturer but this dealership (Jim Keay Ford Lincoln) provided the best service th I have bought several cars in my life time from a variety of car manufacturer but this dealership (Jim Keay Ford Lincoln) provided the best service that I have ever received in my life. Not only did the sales representative address all of my questions and needs, the General Service Manager also provided invaluable support, all of which enabled me to quickly and efficiently purchase the exact car that I wanted. They took the time to explain everything from the car specifications to the contractual process. It took only two days to close the deal, from the time I walked in without an appointment and a car for trade-in to driving way in my new car, all of which happened on a holiday weekend. I certainly enjoy the vehicle but what I enjoyed even more was the excellent service. Most of the credit goes to the sales representative, Woodley Belony, who went out of his way to help me through the entire process. He is a credit the Ford Motor Company and the dealership. I would highly recommend this dealership. More
Why do I go to this dealership over and over? Cause they are the best. I have purchased several cars from this salesman and dealership and keep going back. They do everything in their power to get you what are the best. I have purchased several cars from this salesman and dealership and keep going back. They do everything in their power to get you what you want and can afford. The customer service here is exemplary. They go out of their way to fix any issues and make sure you are 100% satisfied. I would and do recommend this dealership to everyone I know who is looking to purchase a vehicle. I have purchased 6 vehicles for my family at this dealership over the last 5 years and will go there for any future purchases. The service department is also top notch. They try to get you in and out as quickly as possible but without sacrificing quality of service for speed. They do the job right the first time!!!! More
This salesman went out of his way to show us anything we wanted to see and our hole experience was fantastic. Would have no problem at all to recomend them to any of our close friends. We delt with other fo wanted to see and our hole experience was fantastic. Would have no problem at all to recomend them to any of our close friends. We delt with other ford dealers but never this satisfied. More
We were very pleased at the service, friendliness and helpfulness of staff and painless process of purchasing our vehicle. It is well suited to our needs and the process of buying the car was seamless. helpfulness of staff and painless process of purchasing our vehicle. It is well suited to our needs and the process of buying the car was seamless. More