Jenner Chevrolet Buick Corvette GMC

service I have taken my car in multiple times for a stereo issue, and they cant seem to fix it. I was told that the last time if they cant fix it we are out o I have taken my car in multiple times for a stereo issue, and they cant seem to fix it. I was told that the last time if they cant fix it we are out of options. This is unacceptable now im out of warranty and to boot I waiting weeks sorry 3 months almost for a part that was suppose to be in in a couple of days I guess someone went on vacation, not a big concern as its not a safety issue like my lighter plug catching on fire they told me it was impossible. I had 5 mechanics tell me different i work at a shop. and they were my first contact when this happened. anyways back to my stereo that is still not fixed I called and was told the person was on holidays funny as my work order was left in my car when i picked up and it said "accidentally closed" i know that this means no apology nothing. now i'm screwed out of warranty and left with a default. this is very unfortunate as my sales experience was amazing I would by from them but hard pressed to service here again i'm glad i have mechanics that care More

18000 km service on my 2500HD. booked on line and truck went into shop at appointment time. waited for vehicle, had a coffee and read the paper and truck was ready booked on line and truck went into shop at appointment time. waited for vehicle, had a coffee and read the paper and truck was ready More

Service and maintenance of chevrolet The service consultant (Mr. Willi Brech) was very friendly and helpful. I brought my car in for maintenance and oil change. they found my water pump w The service consultant (Mr. Willi Brech) was very friendly and helpful. I brought my car in for maintenance and oil change. they found my water pump was leaking and other maintenance that need to be done. He explained everything the break down of work so I new exactly what was happening, and kept me informed on the progress and when it would be ready. parks were available fast so the time line he said was quicker and informed me of the change that my car would be ready earlier. He made me feel extremely happy with the service. More

Window Issues 2017 Sierra 1500 Had some issues with the driver's side window so brought my 2017 Sierra 1500 SLT All Terrain into Jenner. Was able to get a Saturday appointment whic Had some issues with the driver's side window so brought my 2017 Sierra 1500 SLT All Terrain into Jenner. Was able to get a Saturday appointment which worked out very well with my schedule. They arranged a taxi for me to and from. The diagnostic was done, and some parts are on order (all under warranty). The service technician that I dealt with was very helpful. Jenner gave me an oil change and a free car wash coupon. I have never felt under pressure to get things done that aren't required. I received a follow up phone call to see what I thought of the service which I thought was good because they want to know what the customers think. I will go to Jenner again for servicing and recommend them for GM or Chevy vehicles. Doug (Langford, BC) More

Tried to scam me into replacing parts that were fine This is my experience dealing with Jenner. I was told my truck was done and ready to be picked up so I proceded to take time off work and organize a r This is my experience dealing with Jenner. I was told my truck was done and ready to be picked up so I proceded to take time off work and organize a ride to the dealership. After paying my bill I was pleased with the service, however....when I go to leave my truck will NOT go into gear, it has a check engine light, and I'm stranded whith no way of getting home. I'm frustrated but obviously there's nothing I can do so I ask them to put it back in the shop and let me know what they find. After a week of no contact from them I had to call and investigate. Turns out my vehicle (which I heavily rely on) could have been fixed days ago! except that they mixed up my information with another customers. Ok fair enough mistakes happen, not the end of the world. This is where they REALLY tried to SCREW me. When I picked up my truck the 2nd time I was informed that there was a check engine light on due to my egr delete kit (which has never had any sort of problem before taking it to Jenner) and that they're GM certified technician's and 1000$$$ diagnosistic equipment could not fix the problem and I would need to replace my whole egr kit. Well either they're liers, scammers, or bad technician (which I don't think) because I was able to do everything they couldn't, using a cheap scanner in under 30 seconds at home. So if your looking for unnecessary trips to the dealership, hidden problems (that were never a problem before) and being lied to I highly recommend them for that! More

Always great customer service from the service team!! Every time I go into Jenner I am always acknowledged right away. The team is knowledgeable and up front up any costs, I always recommend Jenner to fr Every time I go into Jenner I am always acknowledged right away. The team is knowledgeable and up front up any costs, I always recommend Jenner to friends and family! More

Check engine and exhaust system light came on in the DIC Check engine lights came on while pulling our travel trailer. We pulled into Jenner, they read the diagnostic code, advised what was wrong, loaned us Check engine lights came on while pulling our travel trailer. We pulled into Jenner, they read the diagnostic code, advised what was wrong, loaned us a car and repaired the diesel exhaust system and had the truck ready for us when they said they would! All in a timely manner! They were very courteous and gave us good explanations for the problem. We were very impressed with the efficiency and thoroughness of the service personnel! More

Getting our cars yearly service! Our car needed servicing it took four hours! But Willie the one helping us explained all the things that needed to be done besides our oil change! I w Our car needed servicing it took four hours! But Willie the one helping us explained all the things that needed to be done besides our oil change! I was glad they found what was wrong with my tire this time! And fixed it! I know my car will be safe now I was worried about my tire for a few months now! Willie helps us every time and knows his job well and has very good customer service! Willie let us know what we would need next time we get the car serviced. More

help on a Saturday On a very rainy Saturday morning I lost the key to my equinox and went to Jenner Chev to help me ensure the car could not be stolen and get a key. The On a very rainy Saturday morning I lost the key to my equinox and went to Jenner Chev to help me ensure the car could not be stolen and get a key. They were great and fixed things up in no time. While I was waiting I looked around and spoke to a salesman. He knew I was waiting for the car but answered my questions patiently. I will definitely go back More

management not trust worthy. I bought a 2017 sierra heavy duty. Transmission developed irregular clunking noise which is usually considered a sign of something going horribly wron I bought a 2017 sierra heavy duty. Transmission developed irregular clunking noise which is usually considered a sign of something going horribly wrong. Management refuses to authorize warranty work and threatened to bill me for it, if done. Therefore I recommend avoiding buying new trucks from Jenner. More