
Jaguar Land Rover Metro West
Etobicoke, ON
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255 Reviews of Jaguar Land Rover Metro West
Very disappointed. Bought 2021 Velar and the A/C does not work at all. Poor communications and no timeline to fix. 2 service appointments to find the problem and constantly chasing them for updates. Probably work at all. Poor communications and no timeline to fix. 2 service appointments to find the problem and constantly chasing them for updates. Probably the worst communications I have had with a company. Vehicle was returned after 2nd service appointment with a lot of kms, low on gas and a scratch on the rear bumper. Love the vehicle but very much dislike the sales and service communications and accountability!!! More
Everything from the appointment booking, throughout the service completion was professional, courteous, efficient and hassle free. Also no unnecessary upselling, or trying to inflate the cost. CPO warranty service completion was professional, courteous, efficient and hassle free. Also no unnecessary upselling, or trying to inflate the cost. CPO warranty was recognized appropriately and the replacement part arrived fast. Michael fully stood his excellent reputation. Definitely coming back for the next service. More