Jackson's Toyota

We just purchased a 2023 Rav4 and so far, love it. Brent Bell was our salesperson and is exceptional at his job. He spent a great deal of time with going through the vehicle information, took us for a Brent Bell was our salesperson and is exceptional at his job. He spent a great deal of time with going through the vehicle information, took us for a test drive, walked us through the dealership, as well as answering all of our questions. He played an important role in our decision to purchase this vehicle. Thank you, Brent, for all your help!! More

Bought a 2021 Rav 4 TRD in April of this year from Jackson's Toyota. The windshield on the vehicle has cracked (from the seal at the bottom) there is no impact or externally damage, and now needs to b Jackson's Toyota. The windshield on the vehicle has cracked (from the seal at the bottom) there is no impact or externally damage, and now needs to be replaced. Toyota told me it would cost $1157 to replace this faulty windshield. I spoke to the service department and my dealer (Lee Trasher) and both told me I was out of luck. The warranty only covered 1 year and 20,000km. Again, my vehicle is a 2021, and I have had it for 6 months and 15, 000km. This is very clearly a manufacturer issue, and Toyota is not willing to correct their error. I bought the vehicle outright, and since it's already been paid in full, it's not their concern. Buyer beware. More

Bought a 2017 Toyota Corolla off of Jackson's used lot. Brent was fun and professional and allowed us to take a limited test drive around the area. We were pleased with the feel and sound and did a quick w Brent was fun and professional and allowed us to take a limited test drive around the area. We were pleased with the feel and sound and did a quick walk around. The car had been certified at Jackson's recently which was one of our requirements. Went inside to chat further and Brent had a sale in short order. Meghan helped us out with the paperwork and we picked up the car a few days later. On day 2 the engine light came on which was really alarming but brought it in to the service department the next day. Was looked at approximately four times over the first 30 days and I was told it was the catalytic converter causing the problem. Kelly said a new converter was installed . Kelly was pleasant and professional and was always very generous to supply an Uber. The light always came back on a short time later and the converter was replaced on another visit. We emailed Brent and Kelly several times asking to have a paper copy of the codes and a paper copy of the new replacement converter as it is guaranteed for a year and we may need it. I was assured by Brent that the manager of Jackson's used car section was advised of the situation. Any requests for anything other that another service visit were ignored as was our request to return the vehicle in the 30 day period. Several times a visit was booked and the light went off so the visit was cancelled. We weren't looking for a perfect car and feel this is a loose connection or a minor repair or adjustment. Don't know why they wouldn't dig a little deeper, fix the car and have a win-win situation. We won't be back and all over what is possibly a minor repair or adjustment. The worse that could have happened is that we returned the car, picked out something else from their lot and been a satisfied customer. More

Bill at Jackson Toyota was great at showing me my new car and going over all the features. and going over all the features. More

Andrew is a class act person to deal with! He is very professional He is very honest and explained what I needed to know well and precise. He was a pleasure to deal with for the purchase of He is very professional He is very honest and explained what I needed to know well and precise. He was a pleasure to deal with for the purchase of my car. It is always great to deal with Toyota in Barrie! They are all professional and helpful! Go see Andrew! More

Andrew was very professional and did all he could to earn our business. The problem is the supply chain wait for a vehicle. The hybrid that we were hoping to purchase could have been an 8 -12 month wait and our business. The problem is the supply chain wait for a vehicle. The hybrid that we were hoping to purchase could have been an 8 -12 month wait and my own car would not have lasted that long. Thank you very much Andrew for going above and beyond! More

Andrew Black is a class guy to deal with. He's up front and honest. Thank you Andrew for contacting me and putting together a great deal on the 2020 Tacoma. Worked in a deal with the extended He's up front and honest. Thank you Andrew for contacting me and putting together a great deal on the 2020 Tacoma. Worked in a deal with the extended warranty as well. Thanks for making this sale happen! Paul S. More

Browsing online, gave my contact info, was contacted by Andrea. I was upfront about exactly what I wanted and stated I'd buy if the opportunity presented itself. I said I heard the wait was 2-4months and s Andrea. I was upfront about exactly what I wanted and stated I'd buy if the opportunity presented itself. I said I heard the wait was 2-4months and she did not dispute this. She asked me to come in to have my current vehicle appraised and discuss the purchase. I arrived and was told no one could meet with me and that I SHOULD GO SOMEWHERE ELSE because what I wanted was a 12 month wait and I probably wouldn't even get what I wanted in the end. So will obviously be going somewhere else! I will never visit this dealership again. Don't waste your time on those jerks. More

A pleasure to navigate the buying experience with Andrew Black again! My 4th Toyota vehicle, Camry XLE Hybrid, best so far. Knowledgeable, friendly, patient staff to understand this senior’s needs. I love t Black again! My 4th Toyota vehicle, Camry XLE Hybrid, best so far. Knowledgeable, friendly, patient staff to understand this senior’s needs. I love the car, am comfortable enduring the learning experience with ever available help! Thanks for making this easy! More

Great experience at Toyota Jackson Barrie. We found Andrew and the whole team to be professional, courteous and extremely helpful and efficient. A real pleasurable experience. We are very h We found Andrew and the whole team to be professional, courteous and extremely helpful and efficient. A real pleasurable experience. We are very happy with our choice in the Toyota Highlander. Thanks again Andrew for all your assistance! More