Jackson's Toyota

Just purchased my first vehicle,I dealt with Shawn He was very patient helpful totally recommend Shawn, Showed me around the dealership everybody was very friendly and helpful. We totally recommend Toyota fo very patient helpful totally recommend Shawn, Showed me around the dealership everybody was very friendly and helpful. We totally recommend Toyota for your next purchase!!!!!!!! More

Just got a delivery of my new car from Jackson’s Toyota in Barrie. My sales person was Bill Loughead. I recommend him to anyone who is interested in buying a new or used vehicle. Can’t say enough about in Barrie. My sales person was Bill Loughead. I recommend him to anyone who is interested in buying a new or used vehicle. Can’t say enough about his interest in what makes you happy without being pushy and his soft selling manners and the pleasant smile you get from him ( and the rest of the staff) when you are at the dealership is enough to make you have a great day. I will always will be greatfull for making my buying a new car experience one to remember. Thank you Bill and Toyota, Eva Rorabacher. More

They damaged my summer rims before I even received the vehicle. Rather than replacing them, they promised three detailing sessions. They obviously did this because it saved them money. I agreed because it vehicle. Rather than replacing them, they promised three detailing sessions. They obviously did this because it saved them money. I agreed because it seemed like it was all I would get. When I tried to use them, they changed from three sessions to one, with no explanation given. The conversation was intentionally rude and abrupt. Looking through the reviews, this seems to be their method. They completely ignore any negative review, even in situations much worse than mine. Avoid! More

While the staff at [business name] were friendly, my overall experience was disappointing. Despite paying via direct deposit, I encountered significant delays in receiving my car, which inconvenienced m overall experience was disappointing. Despite paying via direct deposit, I encountered significant delays in receiving my car, which inconvenienced me for several days. Additionally, I was pressured into paying $380 for Roof Rack Cross Bars, which I later discovered were not even installed upon returning to collect my car, necessitating an additional four-hour trip. Furthermore, I was surprised to be charged for parking upon releasing my vehicle, as this fee was not disclosed to me at any point during the transaction. Improved communication regarding service timelines and additional charges would greatly enhance the customer experience at [business name]. More

I don't normally like to give negative reviews but these guys really deserve it. My son and I went in last April to purchase a brand new Toyota Corolla. Their salesman Bill indicated that it could take up t guys really deserve it. My son and I went in last April to purchase a brand new Toyota Corolla. Their salesman Bill indicated that it could take up to 8 months to receive it. We had heard about the supply chain issue so we thought no problem. During that time we heard very little from them. At the beginning of December I saw a review on their website where a customer got the same car less the sunroof in 2 months! We have been waiting 8 months and still didn't receive the car. I get that it wasn't the exact same car however it would have been nice if Bill could of given us the heads up that it was coming and given us the option since we had been waiting so long. Anyway we cancelled the deal and went elsewhere and got the car within a week. Don't waste your time with these guys. They are a joke and don't give a dam about customers! More

The maintain their high star rating by asking customers who are not happy to please not return and they delete your account. Found another dealer. Wonderful people and will never do bisiness with Jacksons who are not happy to please not return and they delete your account. Found another dealer. Wonderful people and will never do bisiness with Jacksons again. More

Bought my 2023 Camry at Jackson's. What a huge mistake. First off, the agent made all kinds of promises he never kept. After closing the deal (no car yet) I was taken to an office ne What a huge mistake. First off, the agent made all kinds of promises he never kept. After closing the deal (no car yet) I was taken to an office nearby where the pressure began to get useless extended warranties. Refused them all! At long last, my car was delivered, yet another frustrating experience I will not go into. By the way, take a GOOD look at your invoice before you commit! You will notice a charge for the PDI (Pre Delivery Inspection). Mine was $1017 + taxes. They will NEVER tell you the truth about what this is for. I suspect they look at the tires, check the horn, lights and VERY LITTLE else. I leave it to you to figure out the hourly rate this is costing you! In short, if you have a burning desire to get ripped of, that's the place to go! Good luck, you'll need it!!! More

Anthony Casey to Andrew Black the service was above and beyond. The follow up emails and calls making sure I was up to speed on the delivery was greatly appreciated. I highly recommend Jackson Toyota a beyond. The follow up emails and calls making sure I was up to speed on the delivery was greatly appreciated. I highly recommend Jackson Toyota and their amazing staff specifically Andrew Black. 12/10 rating. More

Although it was an extremely long wait (15 months) to get my car, I got exactly what I ordered and the wait, so far, was worth it. This time leaving the dealership I had a really good understanding of all o my car, I got exactly what I ordered and the wait, so far, was worth it. This time leaving the dealership I had a really good understanding of all of the vehicle’s features. The few questions I had were quickly and efficiently answered by Andrew Black, and he has reached out already to see if I had further questions. A good buying experience. More