Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jack Carter Chevrolet Buick GMC
Calgary, AB
599 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
599 Reviews of Jack Carter Chevrolet Buick GMC
September 03, 2017
Best dealership ever! From top to bottom, everyone you deal with at Jack Carter's is the best! Friendly, professional, courteous and overall awesome people. Couple that wit From top to bottom, everyone you deal with at Jack Carter's is the best! Friendly, professional, courteous and overall awesome people. Couple that with the best price and you have THE winning combination in Calgary. More
by Mr Magoo
Employees Worked With
Corey Taillon
June 20, 2017
Great selection Bought vehicles from Carter's for many years, this time got a dream car. Admiral Blue Z06. Always familiar faces in service, finance and sales. Top no Bought vehicles from Carter's for many years, this time got a dream car. Admiral Blue Z06. Always familiar faces in service, finance and sales. Top notch dealership. More
by rodeo99
Employees Worked With
Richard Ellenthorpe, Len Cardinal, Michael C
June 20, 2017
Great Experience!!! Thank you for the great service! I like how they stay in touch by text message, cash out was fast and professional. I will definitely recommend. Thank you for the great service! I like how they stay in touch by text message, cash out was fast and professional. I will definitely recommend. More
by TSF
Employees Worked With
Michael C, Brandon Higginson, Joel Lester
June 20, 2017
Always helpful Been going to Jack Carter for years and while they've had some staffing change over, Brandon has been a familiar face that looks after my two vehicles Been going to Jack Carter for years and while they've had some staffing change over, Brandon has been a familiar face that looks after my two vehicles every time with care and attention. Recommend to all of my friends and family! Thanks Brandon!!! More
by GMsincebirth
Employees Worked With
Brandon Higginson, Joel Lester
June 17, 2017
Charged for Service and Shouldn't have been Brought my car in to have the crow hopping issue looked at, they admitted the car does crow hop and said it was a normal condition and then charged me Brought my car in to have the crow hopping issue looked at, they admitted the car does crow hop and said it was a normal condition and then charged me $157 for the service when the car was still on warranty. I had no way of knowing GM considers this issue normal and they could have told me that when I made the appointment but they didn't and then charged me for it, they are crooks in my option and you'd be best to stay clear of them. Then to top it all off they said I should contact them to resolve the issue but never returned my calls? More
by Art
Employees Worked With
Michael C
June 09, 2017
Bought new 2017 cadillac suv Jessie Millington was our sales person and was fantastic. However the guy in Finance was very rude and condecending. The dealership would be close Jessie Millington was our sales person and was fantastic. However the guy in Finance was very rude and condecending. The dealership would be closed if everyone was as rude as him. More
by cargirl
Employees Worked With
Jesse Millington
June 05, 2017
Do not bring your vehicle here for service! Brought my vehicle for service for an existing issue. Service writer was rude, had no empathy or concern for our issue. When I attended dealer at se Brought my vehicle for service for an existing issue. Service writer was rude, had no empathy or concern for our issue. When I attended dealer at service writers request a heated argument ensued. Shop foreman and mechanic came out to intimidate me. At no point did anybody ask why I was upset or even try to talk with me to diffuse the situation. Tried to escalate to other management, his comment was "he didn't know anything about service". Again nobody ever asked why I was upset or tried to diffuse, instead service department acted like they wanted to fight. At no point did the service manager or customer service manager call back as requested several times. Was never notified to come and pick my vehicle up. More
by HCR
Employees Worked With
Brandon Higginson
May 16, 2017
DO NOT BRING VEHICLE FOR SERVICE Brought suburban in with repeated dead battery problems. After diagnosis all they did was change battery for $600. 2 months later dead again. Now they Brought suburban in with repeated dead battery problems. After diagnosis all they did was change battery for $600. 2 months later dead again. Now they wanna change 1 battery cable and charge me another $300. Will never be back. More
by Anthony
Employees Worked With
Jordan Venables
May 15, 2017
a first time brand new car buyer It was my first time to buy a brand new car, and was naive about the whole process. John Cashion was very accomodating and friendly explaining things It was my first time to buy a brand new car, and was naive about the whole process. John Cashion was very accomodating and friendly explaining things about the car that I want, so with Kramer. More
by Josie
Employees Worked With
John Cashion, Jeff (Kramer) Kentziger
May 13, 2017
Exceptional My experience from the minute I arrived was exceptional. My salesman was very knowledgable and took the time to explain all features of the vehicle. My experience from the minute I arrived was exceptional. My salesman was very knowledgable and took the time to explain all features of the vehicle. More
by Brad Babcock
Employees Worked With
Marc Duhamel, Len Cardinal
