Islington Chrysler Dodge Jeep Ram FIAT

Excellent FIAT purchase experience. My wife and I had done considerable research on the internet and knew the car we wanted to buy. We were hoping to connect with a dealership and sales My wife and I had done considerable research on the internet and knew the car we wanted to buy. We were hoping to connect with a dealership and sales person who could provide us with stellar service and help us get the deal we wanted. Sue was very knowledgeable, responsive and helpful from initial contact all the way through to vehicle delivery. I can honestly say that at the end of the process, I was very pleased with the vehicle I purchased, the features included and the final price. Thanks to Sue and Islington Chrysler FIAT for a pleasant and hassle free purchase experience. :-) More

My fiancée and I had the pleasure of purchasing a new Fiat from Islington Chrysler from Rob Valeri. He is a very pleasant and non pressuring sales rep. While the car was a great deal, part of the re new Fiat from Islington Chrysler from Rob Valeri. He is a very pleasant and non pressuring sales rep. While the car was a great deal, part of the reason we bought the car was how we were treated by Rob. He answered all of our questions, made us feel at ease and has a great sense of humor. I strongly recommend anyone to see Rob about purchasing their vehicle if they want to be treated fairly and professionally. Thanks again Rob, Rich and Kathy More

Sue was able to help us meet our expectations and budget. We found her to be a proffesional and honest saleswoman. We would definitely recomend her to our friends and family. We found her to be a proffesional and honest saleswoman. We would definitely recomend her to our friends and family. More

Alban Joseph was very helpful in explaining all the options to me. He was happy to repeat anything I didn't understand Not at all pushy or aggressive . Umar Butt was very pleasant and efficient i options to me. He was happy to repeat anything I didn't understand Not at all pushy or aggressive . Umar Butt was very pleasant and efficient in handling the financial part. Over all a very pleasant experience. (The coffee machine was great- makes excellent lattes) I have dealt with this dealership for nearly 15 years. Always a positive experience More

Rui was fantastic. He listened to my needs (wants), made great suggestions and got me the best truck !( Dodge Ram 1500 ) I was extremely impressed with the entire process. Awesome price, friendly service an great suggestions and got me the best truck !( Dodge Ram 1500 ) I was extremely impressed with the entire process. Awesome price, friendly service and an overall 5 star experience. I will definitely be returning to this dealership. Thank you! More

Islington Chrysler has most defiantly lost my business. I found an ad over the internet for a 2010 dodge ram sport for a reasonable price. I called and set up a meeting with a sales rep, when i went down to found an ad over the internet for a 2010 dodge ram sport for a reasonable price. I called and set up a meeting with a sales rep, when i went down to purchase the vehicle and sign for it they jacked up the price and said were sorry the ad was posted for the wrong price. They would not honour the price they made. So watch out for there False ADVERTISING. A few days after I got a great deal on a 2014 ram at Peel Chrysler. More

Hi, my name is Dean. My daughter Katie and I recently dropped by Islington Chrysler to do some shopping for a new car, for Katie. As soon as we got out of the car at The dealership, the "car salesman" gu dropped by Islington Chrysler to do some shopping for a new car, for Katie. As soon as we got out of the car at The dealership, the "car salesman" guard went up, based on previous experiences at other dealerships. Old habit. Once inside, we were greeted by Sue Thompson, one of the sales people. Within 15 minutes of talking with her, and my daughter giving her some ideas about what she was looking for, I could feel the "guard" melting away. She treated us both like normal human beings and was genuinely interested in my daughters thoughts and needs. Next thing I know we are on our way out for a test drive. All the while being told about the pros and cons of this vehicle for Katie's needs. Sue has such a natural way about her, you can't help feel comfortable, and never once did we feel all she was after was the "almighty buck". What a relief!!!! It was actually fun. After a substantial ride around to let Katie get a feel for the car, we went back, then into the "bean counter" (finance manager) office to see if it was meant to be. This is where we met Umar. This man is great! Not once did he make Katie, or I, feel like idiots for not understanding some of the options that are offered. And when we asked questions, he answered them in a way that still left our pride and dignity intact. Impressive! Unfortunately, it wasn't meant to be with that particular car. However, before leaving, Sue said she would keep her eyes open for something that might suit Katie's needs. Within a week, Katie gets the call. Pictures followed, Katie was in love once more, and a meeting was arranged to view the car. She bought it. Sue had the car detailed from top to bottom, and the mechanics went over it with a fine tooth comb, and my daughters driving a car I don't have to worry about. It has been a great pleasure dealing with Sue, from the time we walked in the front doors. Thanks to Umar for his hard work and patience. Thanks to the guys in the shop who made sure everything mechanical was good. I WILL definitely do business at Islington Chrysler again!!! More

Awesome Experience ! The salesperson (Sue) was understanding of my needs/wants and very knowledgeable on the product. Umar explained all the available options with regards to the rust proofing and understanding of my needs/wants and very knowledgeable on the product. Umar explained all the available options with regards to the rust proofing and additional warranties without giving the preasure sales pitch I've experienced at other dealerships. Would definately recommend this dealership. More

During the recent cold snap, the factory battery on my 2008 Jeep showed its age and finally died. After getting a boost from someone at work at 5pm, I drove straight to the dealership. Notwithstanding the 2008 Jeep showed its age and finally died. After getting a boost from someone at work at 5pm, I drove straight to the dealership. Notwithstanding the late hour, Serge had my car brought into a service bay and had a new battery, battery lead and oil change completed in an hour. While waiting pensively, Serge insisted that I help myself to a free coffee (worth the wait). In the meantime, I ran into the dealership's shuttle driver, Tufan, who recognized me from previous visits and greeted me. If you ever have to use this dealership and get a lift from their courtesy shuttle, Tufan is a true gentleman. He makes you comfortable whether you prefer conversation or silence and evidences a career spent as a professional driver. He's one of those people that just make your day better for having met him, if you choose to recognize him as such. I can't say enough about him as a decent, genuine human being. My service, unscheduled as it was, was completed in an hour and I left with the peace of mind of having factory service done with the quality you can expect from factory trained professionals, as opposed to the risk of a street corner mechanic. The purpose of this review is this: I've been gouged by other dealership service departments before and I have also known good, honest, independent mechanic. The service advisors at Islington that I have dealt with previously, Serge and Elvin, ensure that you are not being over-serviced with things that your car does not need while making sure that your car gets everything that it does need. The reality of going to a dealership is that jobs are subject to book listed shop rates and you're going to generally pay for every 15 minute listed rate, where an independent mechanic may save you on labour. Nonetheless, the staff in the Service Department have worked for my trust and future business. If you are in need of dealership service, I strongly recommend Islington. More

Front advisor service was very good but the length /time of service was too long- I actually observed mechanic working & he seemed to take it quite slowly. $50 to install a battery was ridiculous. of service was too long- I actually observed mechanic working & he seemed to take it quite slowly. $50 to install a battery was ridiculous. More