Islington Chrysler Dodge Jeep Ram FIAT

Great Customer Service I purchased my Dodge Caravan at another Dealership but the customer service there was terrible. I had an issue with my tire and the closest dealership I purchased my Dodge Caravan at another Dealership but the customer service there was terrible. I had an issue with my tire and the closest dealership to me was Islington and the Service Manager there Elvin was great. He took care of everything and left me wanting to come back for my regular service appointments. So I do and everytime I get great service. Arlene Cabral-Donaldson Toronto More

Excellent customer support and service. Excellent support from this dealership. The consultants were friendly and not condescending. The sales rep we spoke to was knowledgeable and gave us m Excellent support from this dealership. The consultants were friendly and not condescending. The sales rep we spoke to was knowledgeable and gave us many options, the financial advisor was not forcing us to buy a car; provided all the information we needed. We have had bad experiences in the past with other dealerships but these guys really impressed us. Shout out to Mr. Alban (Joseph): the next best thing since Slice Bread; and Mr. Umar Butt, for your hardwork and help. We are grateful to you folks! More

Excellent service provided by Ryan and Umar I just wanted to share my experience dealing with Islington Chrysler Dodge in Toronto. Our family received a call from Ryan from dealership informing I just wanted to share my experience dealing with Islington Chrysler Dodge in Toronto. Our family received a call from Ryan from dealership informing us that they have couple promotions for existing customers who curently own Dodge Caravans and invited us to come in for a consultation meeting.When we came in Ryan greeted us in a very friendly matter.First of all he asked what is important to us and if we were to get a new car what we would be looking for in the new car.Since 4 years ago when we obtained Dodge caravan our family dynamics changed and we were interested to obtain smaller vehicle.Ryan explained to us several options for us how we can trade our existing car and obtain a new car.Ryan was very knowledge,friend and not pushy.After a test drive we decided to go with a new car option.Ryan made transition very smooth and transfered us to business manage Umar who help us to arrange financing for our new Jeep Cherokee.Would highly recommend Ryan to customers who are looking to buy or trade in cards.He is an excellent employee and Islington Chrysler should be very proud to have him on their team.Thank you Ryan and Umar for all your help.Now we are so happy to ride top of the line 2015 Cherokee. More

Bought a Dodge Grand Caravan for delivery purposes for work We had an excellent experience with the purchase of our van for work purposes. We managed to get an excellent price and service. The van was spotles We had an excellent experience with the purchase of our van for work purposes. We managed to get an excellent price and service. The van was spotless and Wilson made the transaction to purchase the van very easy. He had all the paperwork ready so we just had to go in and sign. Thanks Wilson! Love the new van! More

fast friendly service Great to deal with. We have vans and a truck sold to us by Lester. Two generations have purchased from Lester a third will be ready soon. Great to deal with. We have vans and a truck sold to us by Lester. Two generations have purchased from Lester a third will be ready soon. More

Best dealership in twn Islington chrysler is one of the best dealerships in town. Staff is really nice and pleasant. Adam Gauthier was very helpful. He was patient with us a Islington chrysler is one of the best dealerships in town. Staff is really nice and pleasant. Adam Gauthier was very helpful. He was patient with us and helped us find the model we were looking for rather than waiting for factory order. Will never recommend any other dealership for chrsler, dodge, jeep, ram and fiat. More

Car Buying CAN be pleasant! Car buying definitely is not on of my favorite past times. In-transparent pricing, salespeople who don't listen to what you want - or more likely igno Car buying definitely is not on of my favorite past times. In-transparent pricing, salespeople who don't listen to what you want - or more likely ignore you to push inventory - and quite honestly often a somewhat "slimy personality". And then once the deal is sealed, the pushy after-sales effort to add all kinds of expensive extras. Add to that two working parents who can only do this on the weekend with two bored and tired children. I would rather have a root canal! So I was more than pleasantly surprised with Sam (Shahid) Kalam and the rest of the team at Islington Chrysler. Non-pushy, friendly, open, listening, patient - and on top of that what I consider decent deal with (almost) all the features I was looking for (well not my first choice in color, and a hitch can be easily added - but it was a decent deal!) Same for aftersales - no attempt to push pricy extras, wasting an hour of my time. While the options were given, a simple no was sufficient to move on and get the deal signed quickly. There was one minor issue at the end what I would consider miscommunication. In other circumstances this would have forced me to drop two stars. BUT, Sam and his managers dealt with the issue promptly, professionally and most importantly fairly. All in all a great experience - any time again. Then again my last Dodge refused to die so I might have to wait a few years! More

Great Service Shane and Kris will go out of their way to make sure you have a great experience. Really appreciate their efforts. I left as a happy customer Shane and Kris will go out of their way to make sure you have a great experience. Really appreciate their efforts. I left as a happy customer More

Terrible Service Experience Had a 1:30pm service appointment. After 90min of sitting in the lounge, I follow up on status, where I'm informed that they've not even started to loo Had a 1:30pm service appointment. After 90min of sitting in the lounge, I follow up on status, where I'm informed that they've not even started to look at my car! Zero communication as to the fact that they we're delayed. Imagine if I did not follow up on status? 2 weeks priors, I was also given the incorrect information related to my extended warranty by an advisor. I had to call another dealership to cross check details Islington provided me, and was told that they were wrong. Last time I go there as it's a waste of time / frustrating to deal with More

Very Pleasent Buy Ryan Blanchard was very pleasant to deal with. No pressure or hard sell. Was up front answered all my questions. I recommend Ryan and Islington Chrysl Ryan Blanchard was very pleasant to deal with. No pressure or hard sell. Was up front answered all my questions. I recommend Ryan and Islington Chrysler. More