Islington Chrysler Dodge Jeep Ram FIAT

Repair tire MY CAR IS NEW AND IN WARRANTY,SO I DON'T NEED PAY FOR IT,THEY GIVE VERY GOOD SERVICES,ESPI CIALLY THE SALES PERSON IS WARM HEART, I ALSO CAN LEARN SOM MY CAR IS NEW AND IN WARRANTY,SO I DON'T NEED PAY FOR IT,THEY GIVE VERY GOOD SERVICES,ESPI CIALLY THE SALES PERSON IS WARM HEART, I ALSO CAN LEARN SOME KNOWLEDGE FOR ROUTINE DRIVING.THEY SERVICE FAST AND CONVINENCE. THANKS. More

Tre Johnson is the Man! I was in desperate need of a new car, but I wasn't sure what exactly I was looking for, I stopped in with family members who were purchasing a car wit I was in desperate need of a new car, but I wasn't sure what exactly I was looking for, I stopped in with family members who were purchasing a car with Islington Chrysler and decided to have a look around. Tre really wanted to make sure I got what I was looking for he showed me a lot of different options and cars/SUV's, which made my decision making even harder, he took me for a test drive in the Chrysler 200 and I was super impressed with the car. Tre was very knowledgeable about all the accessories the car came with. and when we got back to the dealership he worked out an awesome deal that I could not refuse! everyone on the Islington Chrysler team were fantastic to deal with, they made a car buying experience pleasant and relaxed. If you are in the market for a new car you have to check out Chrysler's options their cars are awesome and Tre is definitely the man when it comes to getting what you want at an unbelievable price!! More

Excellent costumer service We bought our fisrt car in islington chysler branch. The staff were very friendly,. I'd like to thank the team who helped us with everything we need, We bought our fisrt car in islington chysler branch. The staff were very friendly,. I'd like to thank the team who helped us with everything we need,Jesse Manalo, Umar Butt, Pat. and Sumit. Thank you very much guys, your"re the best and keep up the good work . I wiill surely recommend you to my friends and co workers. Rosemarie More

The best car dealer experience to date! Very quick and professional service. Moe has been most helpful and accommodating. He won me over with his friendliness but most of all honesty. I've a Very quick and professional service. Moe has been most helpful and accommodating. He won me over with his friendliness but most of all honesty. I've actually enjoyed my time at the dealer and didn't feel heckled. They've delivered on their promise and the entire process was smooth. The price is always to high, but the deal i got at Islington Chrysler could not be beat any where else, i did some shopping around. Over all extremely happy with the experience and of course the vehicle, as my three year old son said when he saw it "cool truck daddy"! Thank you Moe and see you next year, this time for my brother. More

Air in Tires/bracket replacement for license plate Charles in Service was a great help for me today. He is super friendly and helped me with what I needed and very fast! Thanks so much! Have a great Charles in Service was a great help for me today. He is super friendly and helped me with what I needed and very fast! Thanks so much! Have a great day! More

Excellent salesmanship. Professional and courteous. The main reason for the high rating is Joe, Pat and Jay-Jay. Professional,courteous and some humor. It was a great experience working with them for th The main reason for the high rating is Joe, Pat and Jay-Jay. Professional,courteous and some humor. It was a great experience working with them for the purchase of our new vehicles. They were helpful throughout the buying process. More

new car purchase Staff are nice and freindly, They are able to answer questions with confidence. It was a great experience buying our first car in this dealership. Kud Staff are nice and freindly, They are able to answer questions with confidence. It was a great experience buying our first car in this dealership. Kudos for their hard work most especially in looking for a financing institution for us. More

Lucky to have met Alban Johnson! After visiting several other dealerships, we came across the Islington location and met with Alban Johnson. He was very helpful, kind, soft-spoken, an After visiting several other dealerships, we came across the Islington location and met with Alban Johnson. He was very helpful, kind, soft-spoken, and gave us great service in regards to purchasing a new car. Johnson helped us purchase a car specific to our needs and budget. Wish him all the best! Kind regards, Abdul and Ghazala Rauf Edhi More

Three times - one dealership Ventured into Islington Chrysler for the first time in 2008 due to the convenient location to my place of employment...excellent sales team, handled t Ventured into Islington Chrysler for the first time in 2008 due to the convenient location to my place of employment...excellent sales team, handled the specifics of my needs vs budget well. Went from leasing the 2008 Dodge GR Caravan SE, to purchase of 2010 Dodge GR Caravan SXT and now into the 2015 SXT Premium Grand Caravan. 3rd time round speaks for itself. Islington Chrysler is the place to go for your vehicle needs!! More

Slick Financing Add-ons. Beware. I was very happy with my experience purchasing and financing my vehicle, until a couple days after picking up my van and reviewing the paperwork which I was very happy with my experience purchasing and financing my vehicle, until a couple days after picking up my van and reviewing the paperwork which had Umar had cooly told us to "keep in an envelope in the van". I discovered that my $10,000 minivan had an insane $3000 extra of 'optional' insurance tacked on top of the financing. And there was my initials, besides these numbers I'd quickly signed without inspecting. Obviously, I am partially to blame for not catching this as I had given me a rough monthly payment amount before even buying the vehicle. When we went back with Umar to work out the financing I never thought of it that the number given to me by my salesman was suddenly way larger - he never mentioned this number to us. Basically, he misled us to believe that the rate we were getting was the lowest rate we could get. I was prepared for a pitch on rustproofing etc, but he didn't push any of that on us so I let down my guard a little too much, I definitely should've noticed these numbers when we went to pickup the van a couple days later and sign the paperwork.The numbers were there, but after waiting over an hour for them to get the paperwork ready I was trying to quickly get on my way home to an appointment. I was so upset I hardly slept that night after realizing my $10,000 deal I thought I'd got was actually $13,000. I was worried I'd been scammed. I spoke with Umar about this next day and he was nice about it and reassured me that he gets a lot of customers calling after freaking out about noticing costs they didn't first see on their paperwork. Apparently they get away with it often enough, to them the cash they gain from being sneaky is worth more than being upfront and having happy customers. Umar reassured me the 'optional insurance' would be refunded, but that it could take 2-3 weeks for the refund cheque to come. 3 weeks came and went, with zero paperwork, nothing even from the bank my loan was financed through. I spoke with him again, was instructed to wait a bit longer. Nothing came. I sent an email a week, 3 weeks in a row, asking for updates, requesting he double check that my address was correct, and he didn't reply to any of them. Finally, after about 7 weeks I called again. He gave me a number to call (apparently it's the customer's job to fix his mistake) I did the legwork and discovered that they had sent the wrong address to the bank, so my statements were probably being mailed to the wrong address. I'm not sure what the excuse was with the cheque, but it did come a few days later finally after I let him know about the mistake. In hindsight if I'd called Umar more often instead of emailing thing probably would've been resolved quicker. But in the year 2015 there isn't a good excuse for ignoring customer emails. I'm glad the issue was resolved, but they could've made me a lot less upset by apologizing for what they've done instead of just trying to brush it off and move on (a manager did apologize to me near the end). Also, emails have to be taken as seriously as phone calls. Come on. Ignoring an email doesn't make the problem go away. Through it all Umar was nice to speak with on the phone, even though some of my emails were quite animated, so kudos to him for that. Just be careful, he has a laid back personality that makes him seem trustworthy. He's trying to make money, not save you cash. Check the facts, know your numbers, watch what you're signing and you should be ok with him. More