Island Owl Mazda

Working with Jonnie Lee to purchase a used CX5 was a positive experience. She was helpful, thorough and responded promptly to specific details about the vehicle and the transaction with photos and clear positive experience. She was helpful, thorough and responded promptly to specific details about the vehicle and the transaction with photos and clear answers. She was knowledgeable about the vehicle and its workings beyond my expectations on the test drive. I had 100 questions about the vehicle and she was fantastic with feedback. I would recommend Island Owl. A small but professional dealership. Enjoyed the ‘Owls’ throughout the building too. 🦉 More

They treat me like family at Island Owl and I love going there. I will always deal with them! there. I will always deal with them! More

Got a checkup yesterday. Oil, filters, drive belt replaced, tires rotated etc..above and beyond service and super easy to deal with. These guys are great! Would recommend ag Oil, filters, drive belt replaced, tires rotated etc..above and beyond service and super easy to deal with. These guys are great! Would recommend again and again! Thanks Island Owl you guys are awesome! More

The Island Owl team goes the extra mile. All servicing needs taken care of promptly and as stated. I highly recommend both the sales and service departments for their personable and professi All servicing needs taken care of promptly and as stated. I highly recommend both the sales and service departments for their personable and professional approach to customer service. More

I can’t say enough good things about the service team at Island Owl Mazda! They quickly diagnosed and resolved my vehicle's maintenance issue within hours, far exceeding my expectations. From the moment I w Island Owl Mazda! They quickly diagnosed and resolved my vehicle's maintenance issue within hours, far exceeding my expectations. From the moment I walked in, the staff was welcoming and attentive, ensuring I felt valued as a customer. Their professionalism and expertise are truly commendable. It’s rare to find such outstanding customer service paired with top-notch mechanical skill. I left feeling confident in my vehicle and grateful for the experience. Highly recommend! Five stars all the way! More

Went in for switch to winter tires and i had a couple of questions to the service & part team and like always awesome service from the whole team "front desk and parts" but this time the extra points goes t questions to the service & part team and like always awesome service from the whole team "front desk and parts" but this time the extra points goes to Tyler and Kenton... 💪🏼 You really made me day with your advice. You guys truly are Mazda lovers and really care about ya customers... 11/10 points. Thank you!!! More

Excellent and friendly service from the amazing team at Island Owl every time I’m there. They go above and beyond every step of the way, and I recommend them to everyone. Island Owl every time I’m there. They go above and beyond every step of the way, and I recommend them to everyone. More

Amazing service and staff. Highly recommend Island Owl for all of your vehicle needs - new used and or service!!!!!!! Highly recommend Island Owl for all of your vehicle needs - new used and or service!!!!!!! More

While in Victoria the car started making a noise. We phoned our dealership in Campbell River and Michelle was able to fit us in on the way home. They diagnosed and fixed the problem. While we wait We phoned our dealership in Campbell River and Michelle was able to fit us in on the way home. They diagnosed and fixed the problem. While we waited they provided us with a loaner. Thanks Michelle! More