Island Chevrolet Buick GMC

I had a scratch repaired & my vehicle serviced I was met in the service bay as soon as pulled in by Neil Burton. He asked what I was in for & when I explained it was for the scratch that was being I was met in the service bay as soon as pulled in by Neil Burton. He asked what I was in for & when I explained it was for the scratch that was being repaired on my new Buick enclave. He remembered who I was & the scratch from mid september when we had bought the vehicle. I also asked if there was any possibility to have a service done even though I didn't have an appointment for one. He said they would definetely get it done ASAP. Neil is very curtious any time I have talked with him, and he knows his job very well. Dan G. More

Kevin Toews goes the extra mile Kevin understands the customer dealer relationship. I have received exemplary service in all regards nice to deal with representative that genuinely Kevin understands the customer dealer relationship. I have received exemplary service in all regards nice to deal with representative that genuinely cares about customer satisfaction. More

Neil Burton, Very Professional Neil Burton, is the man to go to in the well run service department at Island Chev. He is personable, efficient in every way, obviously he knows this Neil Burton, is the man to go to in the well run service department at Island Chev. He is personable, efficient in every way, obviously he knows this business better than anyone we have dealt with at any other service dealership to date. He anticipates your requirements even before you have asked. I say give him a raise so no one steals him away! More

Neil Burton goes above and beyond! Love this dealership. Neil Burton excels in customer service going above and beyond making sure all details are handled for before I arrive, during, a Love this dealership. Neil Burton excels in customer service going above and beyond making sure all details are handled for before I arrive, during, and after. It's that little extra that makes all the difference. Thanks again. Lorhainne More

5 star dealership Great people so helfull made buy a new truck to easy. Totally looked after every last detail and had me on my way in a new truck in very little time Great people so helfull made buy a new truck to easy. Totally looked after every last detail and had me on my way in a new truck in very little time More

Neil Burton: He represents what exemplary customer service Neil Burton: Neil represents what customer service and care REALLY is all about and what it REALLY means. He is knowledgeable, incredibly forthright, Neil Burton: Neil represents what customer service and care REALLY is all about and what it REALLY means. He is knowledgeable, incredibly forthright, and his type of professionalism is a reason why customers would continue going to Island GM. In addition, customers remember their experience in dealing with a first rate service representative, when the time comes to purchase a vehicle. Neil, YOU are a CLASS Act! Steve and Myla Frankel (Truck Owners, AND EXTREMELY happy customers) Jacob Frankel ( Chevy Cavalier Owner, Ditto, as my parents stated) Thetis Island,BC More

Service Center Review Neil Burton always goes "above and beyond" what is required from a Service Advisor! I have had a number of new GM vehicles and other makes for that m Neil Burton always goes "above and beyond" what is required from a Service Advisor! I have had a number of new GM vehicles and other makes for that matter, in my life, and I have found that Neil Burton has been the best, most knowlegeable, most friendly and most accommodating service advisor everr (emphasis added!). I highly recommend Island GM service center and specifically Neil Burton! More

Neil gets it done! Came in today looking for some answers as to why we did not have a lug nut key in our truck.Getting a flat tire you kind of need one,anyway Neil resol Came in today looking for some answers as to why we did not have a lug nut key in our truck.Getting a flat tire you kind of need one,anyway Neil resolved it for us ,took our truck in right away had them replaced! We also had paint issues with our 2016 canyon when we bought it in April and every time we dealt with Neil he was very prompt in getting us what we needed!Great guy! More

Customer sales Steve Aydon was absolutely amazing! He assisted my daughter through her "first" financing process with ease. She now has a beautiful car with an affor Steve Aydon was absolutely amazing! He assisted my daughter through her "first" financing process with ease. She now has a beautiful car with an affordable payment. Thanks Steve! Definitely recommending you to everyone ! More

Lied To, Bribbed and Crappy Service So just want to start with this guy has now lied to me not once but twice and attempt to pressure me into a ton of work my car didn't need. After an o So just want to start with this guy has now lied to me not once but twice and attempt to pressure me into a ton of work my car didn't need. After an oil change he tried to bribe me into giving them a great review and if I did I would get a $50 gas card. So I went along just to see if I would get my gas card and nope! Lie 1. On another incident I took my car into have it inspected because it was making a funny sound. They told me it was the serpentine belt needed to be replaced. After speaking with a couple people I decided to get a second opinion. I had two mechanics go over my car from a local shop, they could not find a single issue with the car and the belt was completely fine. Strike two. On another occasion this employee tried to pressure me into getting almost $800 worth of work done on my car and when I wouldn't authorise it he got very nasty and started lecturing me about money and how cars cost money and I shouldn't have gotten one if I couldn't afford it. This was shortly after being injured on the job, being rejected by WCB and having my income cut down to 55% and dealing with a huge amount of crap. So no one thinks their going to get hurt and loose their job... Strike 3. DO NOT USE THEM THEY LIE AND OVER CHARGE BY A HUGE AMOUNT TOO BTW. I was quoted over $100 less for the work they wanted to do on my car at the other place before I found out there was nothing wrong with my car. More