Infiniti South Edmonton

I do not even know where to start with the service for this place. I have never been treated in such a way, they lied about everything. Everything they promised us after we sighed the papers they did not this place. I have never been treated in such a way, they lied about everything. Everything they promised us after we sighed the papers they did not uphold. They are the most racist people I have ever met in my life, every time I take my car it’s an argument of you can’t get this maybe we can do this. From the finance manager to the service manager to the receptionist all of them. I wish you all luck dealing with them. I’m currently in the process of filling a major complaint with head office. There’s so much evidence I can provide, call me and I will show the proof. They are baddddddd More

We are very happy and pleased with our salesman Eddy and finance manager Anin. They did a wonderful job helping us. They go beyond our expectations and the quality of service we received is superb! You real finance manager Anin. They did a wonderful job helping us. They go beyond our expectations and the quality of service we received is superb! You really can feel that you are purchasing a luxurious car the way they handle customer. Very classy and smooth transaction. Thank you very much for all your help! More

Overall good service. Just wish they had informed me that my dashcam had to be unplugged for service. When they returned the vehicle, they did not plug back the dashcam and the rear view mirror was not retur my dashcam had to be unplugged for service. When they returned the vehicle, they did not plug back the dashcam and the rear view mirror was not returned to it's original place. More

My purchase of a 2021 q50 went extremely well in dealing with Mazen Hajar. It went quickly and easily with no nickel and dime discussions back and forth. I offered a price that was acceptable to the dealers with Mazen Hajar. It went quickly and easily with no nickel and dime discussions back and forth. I offered a price that was acceptable to the dealership and we were finished. They of course made money and I remain satisfied with the purchase. I would recommend Mazen to others. More

When speaking of lower interest rates, the salesman rolled his eyes at me. (Eddie Kaushal) He also did not wear his mask over his nose, but that was the least of my concerns. I saw three different c rolled his eyes at me. (Eddie Kaushal) He also did not wear his mask over his nose, but that was the least of my concerns. I saw three different cars on their used car lot. One Q50 had rust, another Q50 had their fender scratched up and in need of an extreme buff and repaint. The last car that I really liked, had a ripped back seat and reeked of cigarettes as I sat inside. After the salesman rolled his eyes at me, I asked to speak to his manager, not trying to be a Karen, but it’s difficult to give someone a large amount money when they’re getting frustrated with you! About 10 minutes later, the manager (Craig Sephton) comes in and I addressed my concerns about the issues with their used vehicles, and if he could work out something due to the damage, or if he could come out to the lot and look at the car for himself. Craig told me, “you are buying a used vehicle and can’t expect for the car to be perfect”. He refused to come to the lot to see the car; the manager also claimed that he does not see every used car that enters their lot. This goes to show their quality control standard. Remember everyone... when buying a used car: Rust, ripped interior leather and scratched paint are not reasonable defects of a used vehicle. You should never buy from Infiniti South, they are unprofessional and rude. Another note: Infiniti South’s cars are always imported from Ontario or Quebec. With Ontario’s and Quebec’s extreme use of salt on their roads, corrosion of metal is increased and then these cars are shipped to Infiniti South so they can continue to break apart here. Be careful of the history and condition of your purchase. I was excited to go to the only Infiniti in Edmonton, but you will probably find better salesmen at any other dealership selling that can sell you an Infiniti. I was truly disappointed in this establishment, and genuinely disrespected. More

In dealing online and over the phone for a used (new-to-me) vehicle the associate was very professional and friendly (Mazan Hajar). I felt like he was looking out for my interests in getting a good (new-to-me) vehicle the associate was very professional and friendly (Mazan Hajar). I felt like he was looking out for my interests in getting a good value for my money, while local dealerships in my city would not budge on sticker price. When I went there to test drive and eventually purchase, he greeted me at the front door like a long-lost friend! I felt so welcomed by all of the staff that I highly recommend checking them out for your next vehicle purchase. I know I will definitely recommend Mazan to all of my friends and family! More

Anton and staff were amazing. I would highly recommend Infiniti South for your next purchase. No pressure, relaxed approach. Once our decision was made, we were guided through the final purchase with ease Infiniti South for your next purchase. No pressure, relaxed approach. Once our decision was made, we were guided through the final purchase with ease. More

Wonderful experience. Everyone was incredibly knowledgeable and friendly. We will be returning. Sam rahall was great and helped us with all our needs. And savanna was also wonderful to deal with. knowledgeable and friendly. We will be returning. Sam rahall was great and helped us with all our needs. And savanna was also wonderful to deal with. More

The best dealership with best experience sales and management and good price especially they are honest about every thing about the vehicle. If I can put 10 stars for this location that will br less f management and good price especially they are honest about every thing about the vehicle. If I can put 10 stars for this location that will br less for the good service I got. More

I was shocked how Riz Khan was unprofessional when I was asking questions about price he quoted, he said "I don't want to argue with you"!!!!! asking questions about price he quoted, he said "I don't want to argue with you"!!!!! More