Infiniti South Edmonton

When speaking of lower interest rates, the salesman rolled his eyes at me. (Eddie Kaushal) He also did not wear his mask over his nose, but that was the least of my concerns. I saw three different c rolled his eyes at me. (Eddie Kaushal) He also did not wear his mask over his nose, but that was the least of my concerns. I saw three different cars on their used car lot. One Q50 had rust, another Q50 had their fender scratched up and in need of an extreme buff and repaint. The last car that I really liked, had a ripped back seat and reeked of cigarettes as I sat inside. After the salesman rolled his eyes at me, I asked to speak to his manager, not trying to be a Karen, but it’s difficult to give someone a large amount money when they’re getting frustrated with you! About 10 minutes later, the manager (Craig Sephton) comes in and I addressed my concerns about the issues with their used vehicles, and if he could work out something due to the damage, or if he could come out to the lot and look at the car for himself. Craig told me, “you are buying a used vehicle and can’t expect for the car to be perfect”. He refused to come to the lot to see the car; the manager also claimed that he does not see every used car that enters their lot. This goes to show their quality control standard. Remember everyone... when buying a used car: Rust, ripped interior leather and scratched paint are not reasonable defects of a used vehicle. You should never buy from Infiniti South, they are unprofessional and rude. Another note: Infiniti South’s cars are always imported from Ontario or Quebec. With Ontario’s and Quebec’s extreme use of salt on their roads, corrosion of metal is increased and then these cars are shipped to Infiniti South so they can continue to break apart here. Be careful of the history and condition of your purchase. I was excited to go to the only Infiniti in Edmonton, but you will probably find better salesmen at any other dealership selling that can sell you an Infiniti. I was truly disappointed in this establishment, and genuinely disrespected. More

Anton and staff were amazing. I would highly recommend Infiniti South for your next purchase. No pressure, relaxed approach. Once our decision was made, we were guided through the final purchase with ease Infiniti South for your next purchase. No pressure, relaxed approach. Once our decision was made, we were guided through the final purchase with ease. More

Wonderful experience. Everyone was incredibly knowledgeable and friendly. We will be returning. Sam rahall was great and helped us with all our needs. And savanna was also wonderful to deal with. knowledgeable and friendly. We will be returning. Sam rahall was great and helped us with all our needs. And savanna was also wonderful to deal with. More

The best dealership with best experience sales and management and good price especially they are honest about every thing about the vehicle. If I can put 10 stars for this location that will br less f management and good price especially they are honest about every thing about the vehicle. If I can put 10 stars for this location that will br less for the good service I got. More

I was shocked how Riz Khan was unprofessional when I was asking questions about price he quoted, he said "I don't want to argue with you"!!!!! asking questions about price he quoted, he said "I don't want to argue with you"!!!!! More

Very bad experience with this dealership infinity south.sales agent eddy.finance doug.sales manager manraj.they are liar cheater just to sell a car i will not recomend this to any one specially to ka south.sales agent eddy.finance doug.sales manager manraj.they are liar cheater just to sell a car i will not recomend this to any one specially to kababayans.our deposit is not refundable because eddy make a bill of sale and let my wife sign it without knowing it.its very sad that my wife trust him and he cheated onus in return.doug also in the finance submit the application without clearing the deal to us.ang manraj support them by saying he cannot do anything to refund the deposit because of the bill of sale which is very clear that his sales eddy cheated on us.. More

Not a very good dealership. Manraj is very unprofessional and very rude. Bunch of idiots i will not recommend anyone to buy from this dealership. and very rude. Bunch of idiots i will not recommend anyone to buy from this dealership. More

Great dealership, friendly staff. Service section is well maintained. Good inventory of cars overall. One of the dealership in Edmonton. Definitely recommended to visit for purchase. maintained. Good inventory of cars overall. One of the dealership in Edmonton. Definitely recommended to visit for purchase. More

Basically the dealership is great. Service area is really good. It's clean and set up to deal with covid. Usually coffee etc while you wait but it's been shut down due to covid. This type of dealership is a good. It's clean and set up to deal with covid. Usually coffee etc while you wait but it's been shut down due to covid. This type of dealership is a big reason I purchased an Infinity vehicle. More

We recently purchased a QX60 from Dakota Stout at Ericksen Infiniti and were so pleased with his professionalism and courtesy. We bought it sight unseen and even made a deal to trade in our 2014 Niss Ericksen Infiniti and were so pleased with his professionalism and courtesy. We bought it sight unseen and even made a deal to trade in our 2014 Nissan Pathfinder. We sent him pictures of our vehicle, made the deal on the phone and drove from High River to pick up the vehicle. He listened to our needs and sold us a 2020 QX60 with only 5000 km. We had been looking for a few months and this was the best deal we had come across. We appreciated his honesty, courteous manner, follow through and professionalism. He met us the day we chose for pick up and was super pleasant and helpful with helping us transfer items from our Pathfinder to our new car and h.helping us close the deal. Matthew Reid in finance helped with the signing of papers and informed us of extended warranties available with no pressure. He was also very proficient in processing our papers and helping us to get on our way home. I would defiantly deal with this dealership again and Dakota Stout in particular. He made this experience one of the best and enjoyable I have ever had. We are loving our new vehicle. Even though we are all living in strange new times with Covid and my husband is immune-compromised, dealing on the phone was the way to go for us and Dakota made this a stress free and enjoyable experience. Thank you Dakota and Ericksen Infiniti. More