Ideal Honda

Great dealership!! Very welcoming dealership. Everyone was very friendly, not pushy. Sales person that I dealt with Daniyal Mateen was extremely helpful during th Very welcoming dealership. Everyone was very friendly, not pushy. Sales person that I dealt with Daniyal Mateen was extremely helpful during the entire process, would recommend him and the dealership anytime. More

Excellent Experience I will be back to buy my next vehicle here when its time to trade-in again. Sales staff, Ameer, was very knowledgeable and helpful every step of the I will be back to buy my next vehicle here when its time to trade-in again. Sales staff, Ameer, was very knowledgeable and helpful every step of the process. More

Promises kept, no hassles I was looking for a used car at a reasonable price, and based on their web site Ideal Honda had the best selection. It took less than 2 hours to test I was looking for a used car at a reasonable price, and based on their web site Ideal Honda had the best selection. It took less than 2 hours to test drive and complete a purchase. The car was ready for pick-up the next business day, and I'm very happy with the car's condition and performance. More

Salesman Mr. Ameer Hamza Hameed. Thank you Mr. Ameer Hamza Hameed for getting us a great deal on a new Honda Pilot. very professional and friendly. definitely a person to go with if y Thank you Mr. Ameer Hamza Hameed for getting us a great deal on a new Honda Pilot. very professional and friendly. definitely a person to go with if you are in the market for a car. More

Service has gone downhill I've been coming to Ideal Honda for years (at their current and previous location). The customer service has gone downhill They are downright rude wh I've been coming to Ideal Honda for years (at their current and previous location). The customer service has gone downhill They are downright rude when you check in, and no longer take the time to ensure you have booked the appropriate checkups for your car. They no longer do a courtesy car wash or windshield washing top up. They used to have the person who supervised the service on your car come in and tell you what had been done and be there to answer questions. Now they leave with the harried receptionist who has no idea what was done with your car and can only process your payment. More

Very poor service. It's impossible to reach anyone for days. They don't answer their emails either. The sales phone answers right away what a surprise! I would never buy from them and I would recommend my days. They don't answer their emails either. The sales phone answers right away what a surprise! I would never buy from them and I would recommend my worst enemy to avoid them just the same. More

Great service Picked up my car with Junior’s help. Felt welcomed and valued and I was provided with everything I need with ease! Would recommend to anyone and ask Picked up my car with Junior’s help. Felt welcomed and valued and I was provided with everything I need with ease! Would recommend to anyone and ask for Junior! More

Genuine customer service for buying used inventory by Amir I bought honda civic lx (2015) from ideal honda and it was good car that came along with good service and deal provided by dealer named Amir. I bought honda civic lx (2015) from ideal honda and it was good car that came along with good service and deal provided by dealer named Amir. More

One Service Advisor ... Shivani was doing it all Could be just the day ... Shivani was the only Service Advisor actually working to help customers with the good help of a gentleman (Dan?). They were Could be just the day ... Shivani was the only Service Advisor actually working to help customers with the good help of a gentleman (Dan?). They were doing what they could to help customers who had been waiting for at least 20 min or more. There was another lady at a Service Advisor station ... she seems to be just working paperwork and was not paying any attention to customers. She did occasionally say some "non-productive" words to customers (seemingly trying to help) but then just walked away. *** The shuttle process/system needs lot of improvement. Had to proactively ask to get the ride when noticed the driver was back. Just wait there would likely be a long long long time before anyone will realize (if at all) that your name is on the shuttle waiting list*** Have been a long term customer of Ideal Honda ... sorry to say that operation performance has been progressively not so encouraging. Hope they pick it back up ! More

BEWARE of the hidden charges - Review your purchase agreemen We were negotiating for a Honda Odyssey and were promised a certain price. When invoice was generated, the top number was the same as what was promise We were negotiating for a Honda Odyssey and were promised a certain price. When invoice was generated, the top number was the same as what was promised, but they put so many charges to confuse us. To make matters worse, Rehman (business manager) process very confusing. He kept asking me to pick the accessories so that I don't pay attention to the numbers. My husband and I are both auditors, so numbers were not making sense to me. Once he realised we were not going to sign without understanding the numbers, he backed off and said, he cant match the deal that we were getting at Oakville Honda. They called me and i foolishly went there with my kids on a friday evening and wasted 3 hours at the dealership. He actually told me at the beginning of the conversation that lease is so complicated and they can put whatever numbers they want. But I had done my own calculations before going so i knew what the numbers would like. BEWARE BEWARE BEWARE BEWARE - this place likes to cheat people and they know how to sweet talk! More