Ideal Honda

Brutal Horrible experience. From the front desk staff to to the manager not caring at all.. Run from this place. Can do much better somewhere else. Horrible experience. From the front desk staff to to the manager not caring at all.. Run from this place. Can do much better somewhere else. More

Excellent Service Visit I was able to make my preferred appointment online and received an immediate email confirmation as well as, a follow-up telephone confirmation. Arrive I was able to make my preferred appointment online and received an immediate email confirmation as well as, a follow-up telephone confirmation. Arrived at the dealership at the appointed time and was attended to without delay. Service was performed to my utmost satisfaction within the timeframe which the Service Advisor had indicated would be necessary to complete the work on my vehicle. An overall excellent experience and will continue to utilize Ideal Honda for all my automotive requirements. More

Satisified with the excellent service Overall satisfaction with the excellent service. Santina, the service adviser was kind and courteous. She advised me when my vehicle would be ready an Overall satisfaction with the excellent service. Santina, the service adviser was kind and courteous. She advised me when my vehicle would be ready and my shuttle was on time both at drop off and pick up. More

Very quick and efficient I brought in my vehicle for an periodic maintenance service and also to have my snow tires installed. The excellent shuttle service was made availabl I brought in my vehicle for an periodic maintenance service and also to have my snow tires installed. The excellent shuttle service was made available to drive me back home and later to pick me up at the time I had requested. Great service overall. More

Very good, efficient and courteous service This Ideal Honda is very nice, very good location and beautifully decorated. Everything seems to be well organized. The service is excellent. To book This Ideal Honda is very nice, very good location and beautifully decorated. Everything seems to be well organized. The service is excellent. To book an appointment is really easy as you can do it on line. The service advisor was very friendly and knowledgeable so I am satisfied with my visit More

Excellent Great experience! From first hello to the shuttle service and the advisor. Will definitely go back to this location. Keep up the great work Ideal Hond Great experience! From first hello to the shuttle service and the advisor. Will definitely go back to this location. Keep up the great work Ideal Honda More

Good customer service Booked appointment online and date and time i want is available. _ the facility is huge and very comfortable as there are so many seats available - Booked appointment online and date and time i want is available. _ the facility is huge and very comfortable as there are so many seats available - love that i can see my vehicle while doing the service. -comparing from Ready honda where i normally do my service, ideal honda is far more better More

Client Experience It was late in the 2017 season and I was seeking a specific vehicle in a specific colour. It took a while to find, but ultimately, I was told they ha It was late in the 2017 season and I was seeking a specific vehicle in a specific colour. It took a while to find, but ultimately, I was told they had located the last 2017 Civic Coupe,(turbo, in black), in Cda. Much thanks to Eric Yin for his persistence in locating the vehicle. More

Buy and install winter tires This dealership always goes the extra mile to provide top quality service. Excellent people doing their very best! I have dealt here for approximatel This dealership always goes the extra mile to provide top quality service. Excellent people doing their very best! I have dealt here for approximately 13 years and have always been very pleased at the wonderful service by Paul Satterthwaite and his people. More

Efficient service. Service is prompt while I wait. Ideal Honda offers online booking of service requests and various options. With slow GTA traffic, I appreciate the option of waiting and working in th Ideal Honda offers online booking of service requests and various options. With slow GTA traffic, I appreciate the option of waiting and working in the lounge instead of going back and forth to my office to drop off and pick up my van using the shuttle. The service group works to get you out, so you can schedule appointments during the working hours. WIFI is appreciated. The new dealership is terrific. The staff is very customer focused. More