Ideal Honda

Great Service The service advisor was great - friendly, knowledgeable, and punctual with the calls on availability of the vehicle. For sure, I'll continue to have The service advisor was great - friendly, knowledgeable, and punctual with the calls on availability of the vehicle. For sure, I'll continue to have service at this Honda location. More

Understanding Management The manager and my salesman were very understanding about an issue regarding my new Honda Pilot. I am on my 4th vehicle from Ideal Honda and will l The manager and my salesman were very understanding about an issue regarding my new Honda Pilot. I am on my 4th vehicle from Ideal Honda and will look for my next here too. More

Great experience at Ideal Honda!! Ask for Ahmed Had the pleasure deal with Ahmed Omran at Idel Honda. Ahmed was very helpful, he took his time and clearly outlined all the features and differences b Had the pleasure deal with Ahmed Omran at Idel Honda. Ahmed was very helpful, he took his time and clearly outlined all the features and differences between the different makes and models I was interested. Never once did i feel rushed or pressured into making any decision. He broke down all my various payment options avaiable and gave me a detailed breakdown of the costs associated with it. Went to a few dealers after to compare prices and the price I was given at Ideal was the best from the start. Dont waste your time to go Ideal and ask for Ahmed he'll take care of you. More

Oil Change Service First time bringing my new Accord in for service. Service Rep greeted me as soon as I walked out of my car. Overall very pleased with my experience First time bringing my new Accord in for service. Service Rep greeted me as soon as I walked out of my car. Overall very pleased with my experience from beginning to end. More

I am happy and satisfied with the service I got from Azam. This is my 4th car from this dealership and 3rd lease from the same salesperson name Azam. I am happy and satisfied the way he respond and meet all my This is my 4th car from this dealership and 3rd lease from the same salesperson name Azam. I am happy and satisfied the way he respond and meet all my needs. More

Edwin Sepidoza provided the best customer service!!! Our agent Edwin was pleasant, assistive, knowledgable and have helped us in purchasing our vehicle 2017 Honda Pilot Touring. He was excellent along wi Our agent Edwin was pleasant, assistive, knowledgable and have helped us in purchasing our vehicle 2017 Honda Pilot Touring. He was excellent along with Jose Alaan !!! Thanks Edwin More

Promptness of Service Service was prompt and professionally done, In addition to the issue I raised, they also alerted me on parts that need replacement. In spite of the Service was prompt and professionally done, In addition to the issue I raised, they also alerted me on parts that need replacement. In spite of the added tasks, time to complete was not impacted. More

Used car purchase Original inquiry regarding the car was made by e-mail. Erik Teka, Sales Assiciate, replied to our note quickly and answered all questions that were as Original inquiry regarding the car was made by e-mail. Erik Teka, Sales Assiciate, replied to our note quickly and answered all questions that were asked. Upon visiting the dealership, Erik provided a detailed description of the car and offered a test drive. There was no pressure to make the purchase immediately and Erik suggested we think about the transaction and if we were satisfied to visit within the next couple of days and also to call if we had any questions. Visit and purchase were made the next day. More

Parts n service Sucks Having purchased 4 + 1 new vehicles from this dealership, when it comes to service it is so poor no customer service at all. Maggie Farhat the asst pa Having purchased 4 + 1 new vehicles from this dealership, when it comes to service it is so poor no customer service at all. Maggie Farhat the asst parts manager is sooo rude unprofessional wondering how this person is employed there. She has no intention of helping a loyal customer. Rudeness n unwillingness to listen to customer needs is what I experienced. More

Nice to squeze us in on short notice to install snow tires The dealership is very neat and clean. Being able to see the work done is very good to show honest work. It would be nice to have a bit of food (muf The dealership is very neat and clean. Being able to see the work done is very good to show honest work. It would be nice to have a bit of food (muffin, cookies..) More