Ideal Honda

Power Window Issue Had an issue with my power window as it was stuck in the down position and of course it was snowing. This was an emergency situation and I called IH Had an issue with my power window as it was stuck in the down position and of course it was snowing. This was an emergency situation and I called IH and they promptly investigated and repaired -- BTW I called my "home" dealership and they were too busy to even call me back. Thanks Meadowvale Honda! Some minor issues after the fact that the customer service team dealt with at no additional cost. Thanks Andres! More

Oil Change Able to accommodate my request for an earlier appointment (website was booking out 8 weeks - not sure why?). Appointment was done efficiently and with Able to accommodate my request for an earlier appointment (website was booking out 8 weeks - not sure why?). Appointment was done efficiently and without issue. Comfortable waiting area with good wifi. More

Very good Operators answers quick and always try to help.... most importantly you can see your car in the workshop and wat h if the works is properly being done Operators answers quick and always try to help.... most importantly you can see your car in the workshop and wat h if the works is properly being done... More

Oil change I am happy that the service was great, customer focused, scheduled on time and it was a quick oil change. Big thanks to the two technicians that worke I am happy that the service was great, customer focused, scheduled on time and it was a quick oil change. Big thanks to the two technicians that worked on my car! More

new car purchase We just bought a new 2019 Honda CRV. Our agent, Sergio, was most helpful with the guidance of our purchase, so polite and very pleasant to deal with. We just bought a new 2019 Honda CRV. Our agent, Sergio, was most helpful with the guidance of our purchase, so polite and very pleasant to deal with. I would highly recommend Sergio to anyone looking for a new/used Honda. He really knows his business and so helpful with his knowledge of the operation of the new vehicle. This is the 3rd Honda that I have purchased at Ideal and would continue to use both the service department and the purchase of another vehicle when needed. More

Best experience ever! Both Jaleel and John were very attentive to my needs and took the time to explain everything to me. I called to get one answer and ended up getting mo Both Jaleel and John were very attentive to my needs and took the time to explain everything to me. I called to get one answer and ended up getting more than I expected! More

Excellent salesperson Salesperson was as helpful as he could possibly be. Explained everything to us about the car's workings and when we picked it up, showed and demonstr Salesperson was as helpful as he could possibly be. Explained everything to us about the car's workings and when we picked it up, showed and demonstrated everything. Even came in on his day off to accommodate our schedule. More

Quick and fast Had brought my car in for a recall on the airbag. Quoted me approx 1.5 hrs. Took only 45 min. Fast and quick service. Customer service was excelle Had brought my car in for a recall on the airbag. Quoted me approx 1.5 hrs. Took only 45 min. Fast and quick service. Customer service was excellent. More

Air bag recall Arrived ahead of scheduled appointment and took me in right away completed the repairs quickly, replaced a burned tail light bulb for me free of charg Arrived ahead of scheduled appointment and took me in right away completed the repairs quickly, replaced a burned tail light bulb for me free of charge More

A1 Service Service Advisor Alessandra very helpful, service was completed much faster than I expected- a lot faster than other dealership I occasionally use (it' Service Advisor Alessandra very helpful, service was completed much faster than I expected- a lot faster than other dealership I occasionally use (it's much closer to home). Overall very pleasant experience. More