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Hyundai on Hunt Club

Ottawa, ON

2.8
961 Reviews

390 West Hunt Club Road

Ottawa, ON

K2E 1A5

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961 Reviews of Hyundai on Hunt Club

November 13, 2014

Great Car Buying Experiense Our salesperson Tran was amazing. No pressure at all, knew the vehicles well and guided us through the buying process. We would definitely buy from More

by greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tran Tuan
November 10, 2014

Great Experience I was looking for a vehicle for nearly 3 months! It was a painful process until I stopped into Hyundai on Hunt Club. Being a female made it even more More

by Gabriella86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Younes, Eli Nassrallah, Vince Wienecke
November 09, 2014

Excellent Customer Service I went in to look at a 2014 Accent that I saw on the internet , I ended up arranging for the purchase of the car in hour. Thanks to Tony for his exce More

by rminas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nehme
November 08, 2014

2014 Sante Fe I purchased a new 2014 Sante Fe in mid October. There were a few issues with the vehicle that Eli and Randy ensured were dealt with. I found all the More

by rangers1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Nassrallah, Randy Haddad
Nov 08, 2014 -

Hyundai on Hunt Club responded

Hi my name is Eli Nassrallah and I am the General manager at the Hyundai on Hunt Club. I am very sorry with your experience here. I think I have an idea of who you are but if you could please give me your full name I can look into this and investigate the situation further. Thanks.

Nov 09, 2014 -

rangers1234 responded

Eli, My name is Ray Angers, and we met at least once either before the sale or after. I was on a first name basis with the service department staff after this ordeal. I did not enjoy writing a negative review because as I stated, everyone I dealt with was very courteous. However, I could not ignore the fact that I was left driving a potentially unsafe vehicle for 3 weeks. Ray

Nov 10, 2014 -

Hyundai on Hunt Club responded

Hi Ray, I do remember you. I apologize for your experience and would like to make it up to you. Reviews on dealer rater mean a lot to us as you can tell if you take a look at out track record on this website. Please call me so we can talk about somehow finding a way to get this review removed. Also I see that you have tagged myself and Randy in this post which really hurts both our scores on this website. I know that you were inconvenienced but I assure you that either of us had a hand to play in that. My direct line is 613-688-3602 and I look forward to hearing from you. Thanks.

Nov 12, 2014 -

Hyundai on Hunt Club responded

Hi Ray I called you back at work and left you a message to call me back at 613-688-3602. Thanks.

Nov 14, 2014 -

rangers1234 responded

Eli, Changes to my review are done. Thanks for taking care of this. Ray

November 08, 2014

worst salesman ever seen Arrogant, extremely rude employee, like he is my boss and it would be my loss if I can't have a deal with them. "You will shop around Canada and end u More

by Xiaoxiao Feng
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Adam Fata
Nov 10, 2014 -

Hyundai on Hunt Club responded

Hello sir this is Eli Nassrallah the GM at Hyundai on Hunt Club. I would like to speak with you about this review and what actually transpired at my dealership when you came in. Please call my direct line at 613-688-3602. Thanks.

Nov 14, 2014 -

Hyundai on Hunt Club responded

Hello sir, I am still waiting for your call. Please call me at 613-688-3602.

Nov 17, 2014 -

Hyundai on Hunt Club responded

Hello Sir I am once again asking you to contact me. I have left you 2 e-mails which you have read and not responded. I have left you my direct line twice without a response. my e-mail address is eli@hyundaionhuntclub.com. My direct line is 613-688-3602. Please call me. I am sure there was a misunderstanding as the contents of your review and what occurred here are not telling the same story. Once again please contact me so that we can discuss further. Thanks.

November 04, 2014

Friendly and Accomodating We went in to test drive an Accent and decided to buy it the same night. That value that we were getting for our money was incomparable compared to ot More

by ttrenka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Boileau, Adam Fata
November 02, 2014

Purchase Experience We went into the dealership to look at what was available in the Santa Fe line and found everyone to be very helpful. They assisted us in finding wha More

by 114101308000071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIM BOILEAU, Vince Wienecke
October 31, 2014

Friendly atmosphere, great customer service Buying a new car couldn't have been easier with help from salesman Randy and sales manager Tim. They answered all our questions and was very considera More

by Melle W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Haddad, Tim Boileau, Randy Haddad
October 27, 2014

Excellent customer service! I have bought an Elantra GL from Hunt Club Hyundai on my very first visit to a auto-dealership for the purpose of buying a car. This was simply possib More

by IshtiaZa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin Omer
October 27, 2014

good dealer I just bought a Hyundai several days ago, I am satisfied with the it. The service is excellent. I got the car at last in the price of my mind. Besides More

by xiaohu li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fata, Tony Nehme
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