Hyundai of Regina

Disappointed and dissatisfied! New customer will not be back I just purchased my brand new vehicle a few months ago and was treated very well. However yesterday my tire go a hole and was losing air quickly. I ca I just purchased my brand new vehicle a few months ago and was treated very well. However yesterday my tire go a hole and was losing air quickly. I called to see if I get an emergency appointment to patch the tire even though it was 3pm. At first the service lady seemed to understand and said she would need to speak to the manager. I completely understood and waited on hold. After a minute or so the receptionist came back on and said she is still trying to get service to pick up and put me back on hold. A couple minutes later the receptionist came back on and asked if I was the o e with the tire. I said yes she said ya probably not going to happen today. I started to explain the situation and she quickly dismissed me with an oh well. She then took my name and number and said parts will call me back right away. Then she hung up. I never heard back and luckily was able to receive help from Fountain Tire who had me in and out of the shop in less an hour. More

Sales department, financing and service department Can't say enough about the friendly and professional service we experienced. Thanks to Richard Engel and Laura I'm sure we will be back. Our second Can't say enough about the friendly and professional service we experienced. Thanks to Richard Engel and Laura I'm sure we will be back. Our second vehicle purchased here. More

Purchase of used vehicle Went to Hyundai Regina looking for a vehicle seen in ad on internet. Had Richard Engel help us. He was very friendly and helpful in showing us the veh Went to Hyundai Regina looking for a vehicle seen in ad on internet. Had Richard Engel help us. He was very friendly and helpful in showing us the vehicle. Richard was very good in giving all the info on the car, not pressuring us at all. We purchased the vehicle. Our overall experience was great thanks to Richard. More

$300 bolt My girlfriend brought her vehicle in for a full service and was told that her battery failed a test (test that was not requested) we then took the veh My girlfriend brought her vehicle in for a full service and was told that her battery failed a test (test that was not requested) we then took the vehicle to Canadian tire and had them do a test on the battery. Turns out the battery was working at a higher than average output (brand new) as it was just purchased. We then took the car back to Hyundai again and this time they said the issue is that a bolt was missing. As my girlfriend does not know a lot about cars she just went along with everything they said. When we went to pick up the car they had 300 dollars in charges waiting for her on top of the original cost of the full service (which was another few hundred dollars). All in all all she paid over half a grand on getting a bolt replaced. When I tried to discusss this with the staff member charging her he didn’t seem to know anything about what happened with the car and told us “hey man we need to pay our technicians”. Worst experience I’ve had with a dealership and absolutely unacceptable for someone out of warranty who has been a loyal customer for years. More

Great service and reasonable prices I've bought used Tucson with 60 000 milage for a price I was looking for. It was pleasure to deal with Richard Engel, I really appreciate his service. I've bought used Tucson with 60 000 milage for a price I was looking for. It was pleasure to deal with Richard Engel, I really appreciate his service. More

False Advertising The prices posted on their website are not the same prices when you enter the store. The dealer is aware of this discrepancy and doesn't care. I've The prices posted on their website are not the same prices when you enter the store. The dealer is aware of this discrepancy and doesn't care. I've reported this dealer, along with screen shots and email responses, to the BBB and Consumer Affairs of the Saskatchewan government but expect little action. Car dealers and the auto industry get away with selling practices that wouldn't be tolerated in other retail businesses. PS. If you go here keep a close eye on the moving upward numbers, and don't let them tell you there is going to be a wheel alignment charge on a new vehicle like they told my wife. More

Poor service Purchased my car less than two years ago. The car did not start, the battery was fine but was loose. They told me to bring in car more often to get t Purchased my car less than two years ago. The car did not start, the battery was fine but was loose. They told me to bring in car more often to get the battery tightened. Never had to get my battery tightened with any other cars I had. I got an oil change from them not long ago and they did not catch the loose battery. More

Friendly and easy transaction Me and my husband have been looking around for a seven seater to accommodate family members coming in for the holidays. Went to Hyundai Regina and met Me and my husband have been looking around for a seven seater to accommodate family members coming in for the holidays. Went to Hyundai Regina and met Richard Engel. He wasvety warm, friendly and accommodating especially when we told him about us sticking to our budget. He was really awesome to deal with and exceeded our needs when it comes to service. Would recommend him to our friends who will be looking for an upgrade of their vehicle. Thank you Richard! More

friendly and easy Was a awesome experience. Richard Engel went out of his way to help us. would recommend him as cars salesman. They did all the could to make the exper Was a awesome experience. Richard Engel went out of his way to help us. would recommend him as cars salesman. They did all the could to make the experience as fast and easy as possible. More

purchasing never seemed to get hassled walked on lot and richard engel introduced himself and let us explore on our own found what we were looking for and he was never seemed to get hassled walked on lot and richard engel introduced himself and let us explore on our own found what we were looking for and he was a pleasure to work with i give him 5 stars More