Hyundai Longueuil

Bought a used Santa Fe. Salesperson insisted it was in perfect condition. We went to visit, the vehicle had a missing panel on the side, which was found in the trunk (however, cosmetic). Salesperson indic perfect condition. We went to visit, the vehicle had a missing panel on the side, which was found in the trunk (however, cosmetic). Salesperson indicated we could pick up the vehicle at the end of the week. Signed the papers, salesperson was very pushy, didn't give us a lot of time to consider the offer. Once the papers were signed, waited 40 minutes to meet with the finance representative, who spent most of the 40 minute meeting trying to sell us extended warranties and other financing packages. Was very pushy. Waited for financing to be approved, which it was. Dealer noted that it was now impossible to pick up the vehicle at the end of the week. Arrived the following Monday, dealer requested that we pay $400 in cash because they made an error for taxes. They were lucky we actually had $400 in cash. Drove vehicle off the lot, a tail light was dead. Overall, very poor experience. However, the price was right for the car, we've had it a year, no issues to date. I would go back with cash to purchase a car instead. More

They are very pushy. They did not have material in English. The car that my friend reserved was actually in worse condition than they stated. They said that the car simply needed a new battery. Af English. The car that my friend reserved was actually in worse condition than they stated. They said that the car simply needed a new battery. After a few days, they still could not fix the car so it obviously has much bigger issues than a battery replacement which takes a few mins. the biggest issue has been to get a refund. They are able to take your money at any hour of the day but make it impossible to get a refund (i.e. 9am-4PM... could be 5PM but I get different stories from different employees). My friend is still not refunded and they are still asking my friend if they want a new car from them. More