Hyundai Gabriel

I wish I could give a 0 star review. I had an appointment for a recall on my car. On the phone the lady told me it would take up to maximum 2 hours for the repairs if needed. I showed up I had an appointment for a recall on my car. On the phone the lady told me it would take up to maximum 2 hours for the repairs if needed. I showed up to my apptm and waiting 2 hours only to be told that the repairs would take another 2 days. I confronted them with the situation, letting them know the lady on the phone said 2 hours for the repairs. They actually lied to my face and told me that wasn't true, that the inspection takes 2 hours. Then I told them, I was there the month before for a friend with the exact same recall and it took 2 hours to do the repairs. They got caught lying and instead of apologizing and admitting it was their fault, they said they had too many appointments and employees on vacation. I asked why didn't they tell me that on the phone. They kept saying it wasn't true that the repairs take only 2 hours. Finally, I asked for a courtesy car for the duration of repairs and they refused. They only wanted to give me 1 day of rental car. Overall, extremely disappointment. Will never go back there again. They are dishonest and don't apologize for their mistakes or try to make it up to the clients. More

Great service i liked that i can be served in English or French. Thank you. French. Thank you. More

Always 100% satisfied with the Service Department. Courteous and responds to all of my concerns. Courteous and responds to all of my concerns. More

Excellent service. Everyone very caring and professional. Keep up the great work. I always recommend Hyundai Gabriel Anjou. Everyone very caring and professional. Keep up the great work. I always recommend Hyundai Gabriel Anjou. More

Apparently my car was washed on the outside, I found it dirtier than when I drive it to your dealer for service, and the carpet on the drivers side was very dirty even though they placed the paper mat , dirtier than when I drive it to your dealer for service, and the carpet on the drivers side was very dirty even though they placed the paper mat , i am very disappointed More

Excellent service. Respectful of the hour of the appointment with no wait period. Nice waiting area with coffee and snacks provided for clients while waiting. Respectful of the hour of the appointment with no wait period. Nice waiting area with coffee and snacks provided for clients while waiting. More

Satisfied with service provided. Service rep.was able to get me a rental for that day. Service rep.was able to get me a rental for that day. More

Great service and communication. They were able to help me last minute with an appointment. They were able to help me last minute with an appointment. More

Service très agréable toujours prêt à servir je recommande se dealer service de navette avec chauffeur très sympathique recommande se dealer service de navette avec chauffeur très sympathique More