Hunt Club Nissan
Ottawa, ON
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1,042 Reviews of Hunt Club Nissan
Pleasant Experience Purchasing a Rogue My wife and I were thinking of getting a new vehicle and had used Hunt Club Nissan to service our older Sentra. We've always been very happy with the My wife and I were thinking of getting a new vehicle and had used Hunt Club Nissan to service our older Sentra. We've always been very happy with the service we've received from the service team. It was a very pleasant experience dealing with Ken Seger who was not pushy at all, and very helpful in getting us a deal we were very happy with for a new 2016 Rogue. We would certainly recommend Ken to anyone looking for a Nissan, and would definitely do business again with him for future vehicle purchases. Ali Adnan was also very helpful in closing our deal. Thanks for a very good experience overall from the Hunt Club Nissan team. More
Poor Customer Service and follow up from Service Advisors Most recently, the car was in for repairs @845 am with an appointment booked well in advance. I need it car to be ready for pick up by 2pm the latest, Most recently, the car was in for repairs @845 am with an appointment booked well in advance. I need it car to be ready for pick up by 2pm the latest, so to avoid arriving late to work that starts at 3 pm, which I cleared and received confirmation from the Advisor that it won;t be a problem. Because I figured it will take me at least 30 minutes to get to work on time due to rough road conditions on that day. Instead the car was ready for pick up at 2:40 pm and thus I was late to work on that day. I was also advised that paperwork will be emailed to my email address after realizing of the delay, After calling 2 days later about the paperwork, I was informed that the email address bounced back because I gave them the wrong email address. The advisor tried to defer the issue on me as if it was my fault for not receiving the paperwork on time. Then again, why the advisor had not tried to contact me via phone to inform me of this ahead of time? Moreover, the car twice went in for same type of repairs in less than 6 months. No one from the advisor had bothered to identify this issue, and when asked by me the answer I received was it was covered under warranty. Of course, it's normal for 30000 km car roughly 2 years old to go in to the shop within a spam of few months for the same type of repairs. Now, what happens when warranty runs out and the issue persists afterwards. Up till now I still do not know why the same problem persists without taking into consideration my time and inconvenience for same type repairs. I am certainly not satisfied with this type of service especially where the I as a customer do not feel appreciated, and still awaiting for answers. For going in for same type of repairs twice within a small period time frame in a fairly new car. I do not find this acceptable. More
Straight forward and hassle free purchase of Titan XD. After two unsuccessful attempts at other dealers to buy a Titan XD, in desperation I called Hunt Club and asked reception for the most straight forwar After two unsuccessful attempts at other dealers to buy a Titan XD, in desperation I called Hunt Club and asked reception for the most straight forward and honest salesman in the place. The woman giggled and put me through to Ken. Ken and I joked about him being the only guy not on the phone at the time so he got the call. In two quick phone conversations we'd agreed on a price. A week later my wife and I drove to the dealership to actually meet Ken and pick up our new wheels. Simple. More
Second Car Blues So my husbands 2002 Impala dies on a Monday and by Tuesday I was talking to Ken who sold me my 2015 Murano. Not only did Ken drive me to pick up my da So my husbands 2002 Impala dies on a Monday and by Tuesday I was talking to Ken who sold me my 2015 Murano. Not only did Ken drive me to pick up my daughter when the roads were bad but he came in under my budget and got me into a Rogue without any hassle! Two times the charm so if he's still here in 5 years I'll be back! More
Knowledgable, friendly, unexpectedly kind. Just bought a 2016 Rogue from Ken, and had a great experience doing so. Personally I hate buying new vehicles because I expect to be dealing with a pu Just bought a 2016 Rogue from Ken, and had a great experience doing so. Personally I hate buying new vehicles because I expect to be dealing with a pushy car salesman, but Ken was the opposite. The first day we went in and he was very forward and honest about the vehicles. He worked with us to find what we wanted, and then, not being great bargainers helped us to strike a good deal. I was impressed by his willingness to help us out at every single point of the sale. From what I could tell he is really just a great guy all around. More
Good Experience and service Worked With Peter, Ryan and David all were very friendly and helpful. We were updating our Nissan Murano and they found the perfect replacement, at a Worked With Peter, Ryan and David all were very friendly and helpful. We were updating our Nissan Murano and they found the perfect replacement, at a great price. Very attentive and addressed our concerns promptly and effectively. Thanks again More
Excellent service provided by Ryan Hensley Thanks for the excellent service and advice you provided and for explaining my options. I really appreciate your help and look forward to coming back Thanks for the excellent service and advice you provided and for explaining my options. I really appreciate your help and look forward to coming back someday. I highly recommend this dealership especially Ryan. Thanks. More
Great people Ken isn't the stereotypical cars salesman. As soon as I met Ken I immediately felt as though I could trust him. Ken is a genuinely honest person wit Ken isn't the stereotypical cars salesman. As soon as I met Ken I immediately felt as though I could trust him. Ken is a genuinely honest person with a great personality. He was able to relate to me on several fronts so our discussions weren't awkward or forced. He made sure that purchasing a vehicle was as stress free as possible, and he made sure that I got the right vehicle for me, at a reasonable price point. Ken is the kind of person I could be good friends with - I truly believe he's a terrific guy. In fact, I look forward to seeing him and talking with him when I bring my truck in for service. Thanks for everything Ken. More
First visit and It started off well I did a test drive of two cars and had a lengthy conversation with Ryan and he was friendly, sounded honest and willing to help. I did not make up my I did a test drive of two cars and had a lengthy conversation with Ryan and he was friendly, sounded honest and willing to help. I did not make up my mind yet but was exploring my option I will visit this sales man and this dealership again when I decide on the car and hopefully they maintain same impression if a sale is to happen. Thank you Ryan, Amer More
I got the right car for the right price. Nice and easy. Highly trained staff from the reception staff to the sales expert and finance expert.. You go into Nissan not knowing exactly what you want. You lea Highly trained staff from the reception staff to the sales expert and finance expert.. You go into Nissan not knowing exactly what you want. You leave with what you need at the price you can afford. Nice work Ryan and Frank. More