Humberview Volkswagen

Misled - wasted 90 minutes of my time Although we've had pleasant experience at this dealership previously, our current experience wasn't fun. Ended up wasting 90 minutes of time gettin Although we've had pleasant experience at this dealership previously, our current experience wasn't fun. Ended up wasting 90 minutes of time getting inaccurate information from service advisor on the phone, and when getting to the dealership being told something completely different. Thanks! More

I can't say enough about how well we were treated by Michelle Carvalho and all the staff at Humberview Volkswagen. The response to my query was quick and an appointment was scheduled within minutes. We Michelle Carvalho and all the staff at Humberview Volkswagen. The response to my query was quick and an appointment was scheduled within minutes. We drove 2 hrs to see a specific car and when we arrived it had been detailed, washed and warmed up, and we were there an hour early! The negotiations and financing were handled first rate. More

Service handled by Ryan was exceptional. Having a large amount of work done on the car meant 2 days. He arranged a rental at their cost for the inconvenience. amount of work done on the car meant 2 days. He arranged a rental at their cost for the inconvenience. More

Friendly and professional service since purchasing the car at this dealership. They efficiently repaired and the car was returned washed. Always a positive experience coming here. since purchasing the car at this dealership. They efficiently repaired and the car was returned washed. Always a positive experience coming here. More

I was told the service would take 2hr30min. My car was ready 1hr27min after I checked in. The staffs were friendly and helpful, the service was excellent. Thank you! ready 1hr27min after I checked in. The staffs were friendly and helpful, the service was excellent. Thank you! More

Great customer service. Very efficient and timely. Offered an Uber ride as I didn’t want to wait there. Car was returned washed. Will come back again Offered an Uber ride as I didn’t want to wait there. Car was returned washed. Will come back again More

Excellent and professional service! Always a positive experience having my car serviced at this dealership. I will continue to bring my car to them first. experience having my car serviced at this dealership. I will continue to bring my car to them first. More

The staffs are very nice; but the the waiting time ( we waited 2 weeks for the parts to come and more than 28 hours for the car to be fixed where they said 7 hours) was much longer than suggested. And we waited 2 weeks for the parts to come and more than 28 hours for the car to be fixed where they said 7 hours) was much longer than suggested. And we need to call back to check the status by ourselves. The most important is that the problem of the car was not fixed after service?! ( the car was shaking and we requested to fix that, but it is still shaking after the service). We just come back from our vacation and will contact them for recheck. More

Quick, courteous very helpful , knew who I was and delivered great service . Always pleasant and informed check in on me to provide updates and made sure job was done delivered great service . Always pleasant and informed check in on me to provide updates and made sure job was done More

Humberview VW are the best. From the moment I hand in my car keys until the moment 6 get my car keys back, my car and I are treated like royalty. And my car runs better than when it was brought in. And the car keys until the moment 6 get my car keys back, my car and I are treated like royalty. And my car runs better than when it was brought in. And the pricing is reasonable it is no wonder that their cars last forever!!! More