Humberview Volkswagen

Disrespectful Of My Knowledge About Cars Took the car for oil change and they completed it alright. I noticed while driving away that the headlight is out. Made an appointment and paid $60 to Took the car for oil change and they completed it alright. I noticed while driving away that the headlight is out. Made an appointment and paid $60 to change it. Drove away and noticed one of the running headlight (same side as the headlight) was out. Made appointment to replace it and found out the casing burnt out and in need of replacement at a cost of $500. Both instances were labelled coincidences! I disagree and continue to fight with them to pay some of the replacement cost. I have not experienced such a poor workmanship or service in my 37 years of driving cars. I love the car and hate their service! More

Great staff I have dealt with both sales and service at Humberview. By far one of the best car dealership experiences I've had. The other reviews here I don't e I have dealt with both sales and service at Humberview. By far one of the best car dealership experiences I've had. The other reviews here I don't even understand - this place is great. More

Horrible and unprofessional staff Extremely unprofessional and over horrible experience. They do not care about you, just about the sale. They avoid giving you answers and do not call/ Extremely unprofessional and over horrible experience. They do not care about you, just about the sale. They avoid giving you answers and do not call/email back when they say they will. Very shady. A horrible experience trying to purchase a car with them. Luckily we did not go through with the deal and am very happy we did not give them our money. More

Slimy men Really confirmed the worst prejudices about car salesmen... they lied shamelessly. We ended up buying the car from them at a good price but it was a Really confirmed the worst prejudices about car salesmen... they lied shamelessly. We ended up buying the car from them at a good price but it was a terrible experience. More

Deceitful Staff Overall, customer service is not their priority. They don't listen to what you want; instead, try to force on you of what is left on their lot. They a Overall, customer service is not their priority. They don't listen to what you want; instead, try to force on you of what is left on their lot. They are untruthful & don't give straight answers--absolute lies which I caught them in. Cowards when challenged of their error. I regret giving Humberview VW my business. Also, read your financing contract over carefully. I found "misprints" which I believe were deliberately done to get more money from me. Snakes. They certainly will not get any recommendations or vehicle service ever from me. It would have been worth it to drive an extra distance to purchase from another VW dealer. This was my worst vehicle purchase experience ever. The final kicker: Sales person begging for a 100 % on the Customer Experience Survey because anything less is considered a fail. More

very unprofessional. dealership did not sign all paperwork and had to return. After purchasing tried to use pressure tactics to buy another vehicle instead they wanted to get off their lot. Hum paperwork and had to return. After purchasing tried to use pressure tactics to buy another vehicle instead they wanted to get off their lot. Humberview tried to say vehicle wasn't available then would say things like would have to pay to have it shipped from another city even though already paid $1600 for shipping in price. Sales staff not returning calls and would advise you look elsewhere or be sure your vehicle is ordered directly from factory if they don't have it, RIGHT AWAY BEFORE YOU LEAVE and in dealership office, full stop. Hope this helps. More

Hi! Sorry but I have to leave a bad feedback for this service location.Twice happend that when I changed oil they didn`t reset the "service now " light.I sent an e-mail and they didn`t answer how we can service location.Twice happend that when I changed oil they didn`t reset the "service now " light.I sent an e-mail and they didn`t answer how we can fix this problem...Not fair for the money that I paid.. More