Honda of Thornhill

Do not go to this dealership! I serviced my vehicle here 2 months ago (annual maintenance) and it costed me 1300 dollars. It was a little too much considering the fact that I was driving a fairly new honda 2 months ago (annual maintenance) and it costed me 1300 dollars. It was a little too much considering the fact that I was driving a fairly new honda car. But I did these maintainable anyways because they said these were all necessary. What upsets me is that my vehicle started to have all sorts of issues after they have done the maintenance. Just one week later, it failed to start, and one month later, engine had issues. I had to take my vehicle for additional repair which costed me about another 1000 dollars. This is crazy! how could car starting to have issues after maintenance! Now I am thinking wether they messed up my car intentionally! More

Service not as per expectations. Worst place to go. Never buy pre owned vehicle from here. Gulnara worst sales person. They told mechanic manager will check and than only K will het my vehicle. After buying, buy pre owned vehicle from here. Gulnara worst sales person. They told mechanic manager will check and than only K will het my vehicle. After buying, in less than 24 hrs battery died and I have to road assistance to boost up the battery. Before buying I showed them many things to fix and none of them were fixed and after buying they said mechanics work as per appointment and when they will call than only I can go and they haven’t book appointment to fix that issue. worst worst worst place ever to buy vehicle. Ridiculous service. Never wver go here. More

Their parking lot attendant fried the electric power steering motor on my steering rack, and he may have also physically damaged my steering rack and steering wheel. After I confronted them about this, steering motor on my steering rack, and he may have also physically damaged my steering rack and steering wheel. After I confronted them about this, after the pull wouldn't go away with brand new tires, factory alignments, etc., they said they wanted to "terminate our business relationship" because I'm not the right "target customer". So on top of vandalizing my car, they discriminate against me. The vehicle requires at least $4,373.37 in repairs, which I now have to file through my car insurance or take to small claims court. More

Thank you so much sir david yulo for the warm and wonderful service to us. Appreciated much po. Keep up the good work. God bless. wonderful service to us. Appreciated much po. Keep up the good work. God bless. More

Ordered a car from them, here's the short version:1. Ordered a car from them, here's the short version: 1. They are happy to hold your deposit indefinitely and sit on it. 2. They will not give you an u Ordered a car from them, here's the short version: 1. They are happy to hold your deposit indefinitely and sit on it. 2. They will not give you an update or notify you of any status/problems with your order unless you contact them. 3. After waiting for a long time, the car finally arrives in the middle of a pandemic during full COVID lockdown at the height of the first wave of COVID when everything was closed. They (two managers from Sisley) contacted me to get the car right now. However, I was not comfortable and didn't feel safe about physical contact with these people from Sisley whom I do not know at the height of COVID, so asked if I can pick it up when the lockdown order is lifted. Their response was: "No, you ordered the car and now the car is here so you have to pick it up right away. Every day it sits in the lot we are paying for it." 4. Okay, completely no compassion or empathy or awareness of the situation, and it is the complete opposite image of what Honda is trying to portray at the time. It is just pure money grab for these guys. But okay. So I asked how does that work? They told me they will courier the paperwork to me and once everything is complete they will deliver the car to my home. 5. Once the paperwork was completed, they had the tenacity to ASK ME TO GO TO THEIR DEALERSHIP TO PICK UP THE CAR! I told them no, you're delivering the car to me. The car was delivered, end of story. More

I checked out five CRV today. The sales representative was , venzel, was genuinely trying to help but I found some fundamental problems All the preowned cars I check were overpriced. Almost all had ha was , venzel, was genuinely trying to help but I found some fundamental problems All the preowned cars I check were overpriced. Almost all had had accidents. I was there for over three hours but they could not find me a car which was decent! To top it all off, the manager, who was a grumpy old lady, showed up and said “ there’s nothing wrong with a car that has had a collision “. Don’t waste your time 1.over-priced cars 2. Rude manager More

We had placed an order for a 2020 Civic Type R back in June. The dealer was nice but unfortunately, the joy ended there. We’ve contacted the dealer every month for an update but they kept telling us to wa June. The dealer was nice but unfortunately, the joy ended there. We’ve contacted the dealer every month for an update but they kept telling us to wait. Last month, we had contacted Honda Canada directly for an update and found out that allocation of 2020 models had been completed back in September but the dealer kept on telling us to wait. That made it clear that the dealer had failed to check their orders diligently as we expected they would. More

I visited Sisley Honda to buy a Honda car. The sales man was rude and very unfriendly. At one point during conversation the salesman tried to intimidate me. Avoid this dealership. I bought my car from a dif was rude and very unfriendly. At one point during conversation the salesman tried to intimidate me. Avoid this dealership. I bought my car from a different dealer More

I just want to say thank you to Mr. David yulo of sales department, his very kind and helpful he answer all my questions about 2020 Honda cr-v. I highly recommend honda sisley and David yulo as adviser to department, his very kind and helpful he answer all my questions about 2020 Honda cr-v. I highly recommend honda sisley and David yulo as adviser to all my friends and family. More

I just wanted to sent a big “shout out” to Sisley Honda located in Younge-Steele for being so warm and friendly to us from receptionist to maintenance personnel.I want to say thank you so much to our produ located in Younge-Steele for being so warm and friendly to us from receptionist to maintenance personnel.I want to say thank you so much to our product advisor Mr.David Yulo for being so helpful, very professional and accommodating.His there in every step of the way to helped us to find a right car.he explained well everything to us(step by step)in a easy way that we fully understand the product.and what we needs as a first time buyer of a new car. Then it continue to the finance manager Brian Yu for giving us the opportunities to bought our first big purchase(honda CR-V sport) into a reality.me and my husband love the car and we extremely happy.I highly recommend Sisley Honda located in Yonge and Steele area..keep up the good job guys.we definitely will come back again in the future More