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Honda of Thornhill

Thornhill, ON

3.6
186 Reviews

88 Steeles Avenue West

Thornhill, ON

L4J 1A1

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Showing 186 reviews

August 24, 2026

Great service and staff were very obliging to help understand all the details of ordering my car ( and how leasing worked) More

by cyrelt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Ibodullo
Aug 24, 2026 -

Honda of Thornhill responded

We are thrilled to hear that you had such a positive experience at Honda of Thornhill! We are always here to help with any future needs. See you next time!

August 08, 2026

Big shout out to Mr john Joven🇵🇭 for assisting me this morning for my first oil chance and Mr Dan Rupert..check my car.. I truly appreciate your kindness and professionalism..well done guys…🫡🫡🫡🙏🏻⭐️⭐️ More

by Datolester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joven and Dan Rupert
Aug 10, 2026 -

Honda of Thornhill responded

Thank you for choosing Honda of Thornhill and highlighting the hard work of our team! We’ll pass along your kind words to John and Dan. See you next time!

August 08, 2026

Great service all around. Happy to work with this dealership. I would recommend to go see Kelly Oh. More

by au
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Oh
Aug 10, 2026 -

Honda of Thornhill responded

Your review is much appreciated! We are committed to providing the best customer experience possible and it's great to hear that we were able to do just that.

July 21, 2026

Just amazing service and staff. The knowledge and experience was great. Highly recommend this place More

by kalid.addo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reina
Jul 21, 2026 -

Honda of Thornhill responded

Our team works hard to make each visit a smooth one, and it’s great to know that Honda of Thornhill came through during your experience. Thanks for the glowing recommendation, and be sure to stop by again soon!

July 05, 2026

I was working with Bruce shalviri. He is Honest and reliable. Very happy with my Honda. More

by Mahnaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Sharviri
Jul 06, 2026 -

Honda of Thornhill responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

June 24, 2026

Very competent people and knowledgeable to work with - and friendly also. Gulnara was a real professional. More

by Allen K
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gulnara Ovezova
Jun 25, 2026 -

Honda of Thornhill responded

Allen, thank you for the wonderful review of Gulnara and the team! We appreciate your support and look forward to seeing you again at Honda of Thornhill. Safe travels!

June 08, 2026

The lady who helped was fantastic. She went extra miles to make sure everything was ok More

by blueplanetcanadainc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
kimoby
Jun 09, 2026 -

Honda of Thornhill responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

May 25, 2026

Had a great experience buying and picking up my new civic hybrid Hatchback from this dealership. Henry was very friendly and informative during the entire process. Spencer helped ensure that the delivery d More

by roblaj88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Henry
May 27, 2026 -

Honda of Thornhill responded

Thank you for sharing your experience! We're delighted you had a smooth and enjoyable process with Henry and Spencer. We appreciate your business and congratulate you on your new Honda Civic Hybrid Hatchback!

May 25, 2026

I recently provided an evaluation of the services that Thornhill Honda failed to provide to me and their uncooperative lack of service and refusal to communicate to me by phone. The manager, Marlin, emai More

by Alan-vale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The Manager and Sal, Marlin
May 28, 2026 -

Honda of Thornhill responded

Thank you for sharing your feedback regarding your recent experience. We understand your frustration with the communication process and your concerns about not being able to discuss the matter directly by phone. We appreciate you bringing this to our attention and apologize for the experience you described. Drew Hoffmann - General Manager - drewhoffmann@pfaffauto.com

May 28, 2026 -

Honda of Thornhill responded

Thank you for sharing your feedback regarding your recent experience. We understand your frustration with the communication process and your concerns about not being able to discuss the matter directly by phone. We appreciate you bringing this to our attention and apologize for the experience you described. Drew Hoffmann - General Manager - drewhoffmann@pfaffauto.com

May 20, 2026

Your service stinks. No one returns calls. I was promised delivery today and was told that it wasn't happening. More

by Alan-vale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The Manager and Sal
May 22, 2026 -

Honda of Thornhill responded

Alan, I'm truly sorry that we fell short of our high standards of customer care here. Please reach out so we can discuss this further. Thank you. Marlon Lopez - Fixed Operations Manager - marlonlopez@lithia.com

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