Honda of Thornhill

Easy transaction with our agent Joshua Arenas with the help of his manager Victor Mohammadi, I am going to buy again in the future in this dealership👍🎉👊 help of his manager Victor Mohammadi, I am going to buy again in the future in this dealership👍🎉👊 More

It was the staff at Thornhill, which made the whole buying experience pleasant and non-stressful. All members were extremely professional, kept all their promises; right from my initial contact in earl buying experience pleasant and non-stressful. All members were extremely professional, kept all their promises; right from my initial contact in early February with the Emmanuel Onabanjo: General Sales Manager enquiring about my desire for a specific model, colour and trim and linking my needs to an expected delivery in April at his dealership. From then on Emmanuel handled all my questions/concerns and contract negotiations with impeccable professionalism. Then when car came in, his staff; Henry Jayeoba, Spencer Bird and Victor Mohammadi, finalised the final details and delivery handoff all in a very professional manner. I couldn’t ask for a better buying experienceI was so thrilled driving my new Passport home. More

David Z is very familiar with the products and gives me good advice. I appreciate his help good advice. I appreciate his help More

We had a wonderful experience at this Honda dealership. This was actually the only dealership where people approached us and made us feel welcome and taken care of. Joshua Arenas was fantastic, as was Dani This was actually the only dealership where people approached us and made us feel welcome and taken care of. Joshua Arenas was fantastic, as was Daniel the finance manager through the entire process of buying our Civic. They were very transparent and accommodating. Honestly, the cars will be the same no matter the dealership but you want a team that is transparent, helpful, and makes your family feel respected and so highly recommend this dealership and the team! More

I had a fantastic experience at Honda of Thornhill. Joshua Arenas, my advisor, was incredibly patient and knowledgable, taking the time to explain all the details about the car. Overall, it was a great Joshua Arenas, my advisor, was incredibly patient and knowledgable, taking the time to explain all the details about the car. Overall, it was a great expedience, and I’m very satisfied with my purchase More

We had an amazing experience at Thornhill Honda! From start to finish, everything was smooth, professional, and stress-free. A huge thank you to Ianna for taking such great care of us. She was pa From start to finish, everything was smooth, professional, and stress-free. A huge thank you to Ianna for taking such great care of us. She was patient, knowledgeable, and genuinely made sure we felt comfortable with every step of the process. She answered all our questions clearly and never pressured us, which we really appreciated. The whole team at Thornhill Honda made us feel welcome and valued. You can tell they truly care about their customers. We are very happy with our new vehicle and the service we received. Highly recommend Thornhill Honda—especially Ianna—if you’re looking for a great car-buying experience! Thank you again! More

Friendly staff, good advice , great customer service, price could be comparative, I am customer for my 4 th car price could be comparative, I am customer for my 4 th car More

A very disappointing experience with Honda Thornhill. The staff were unhelpful and showed little interest in following up on anything. If you want to waste your time and deal with people who don’t seem The staff were unhelpful and showed little interest in following up on anything. If you want to waste your time and deal with people who don’t seem to care, this is the place to go. It’s been three days and they still haven’t been able to replace a single regular tire. I have no idea how much longer it will take. There’s been no coordination or communication — my calls and messages have been completely ignored. Overall, a very poor experience with this dealership. Definitely not recommended. More

Have been getting service done for many years but am disappointed with the hidden “admin fee” of 15.49 plus tax which works out to more than 10% of the cost of my oil change. At no point until you pick disappointed with the hidden “admin fee” of 15.49 plus tax which works out to more than 10% of the cost of my oil change. At no point until you pick up your car is this fee mentioned but anyone -When booking the appointment/ checking in at the kiosk. Feels sneaky the way the line item is added to the invoice. When I went to ask about it while picking up my car I was told it was implemented roughly a month ago to cover costs. Ever since changing from Sisley to Thornhill Honda they’ve gone downhill. Double check your invoice for extra fees More

I just recently traded my car on Honda thornhill which i also bought it as brand new. On the beginning they are so good and so all, but once the deal is done, you are no longer valuable to them. I went to f also bought it as brand new. On the beginning they are so good and so all, but once the deal is done, you are no longer valuable to them. I went to follow up about the problem with the car i got, they keep on passing on different people and they said thet will call back on 10 minutes but never called. I keep on calling them but they dont answer calls already. This is the worst honda dealership I've been with. I will never recommend this branch. You will regret it I guarantee you. More