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Honda of Thornhill

Thornhill, ON

3.6
186 Reviews

88 Steeles Avenue West

Thornhill, ON

L4J 1A1

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Showing 186 reviews

May 20, 2026

The service stinks No one returns calls The delivery of services was not delivered on any basis More

by Alan-vale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal and the manager
May 22, 2026 -

Honda of Thornhill responded

Hi Alan, I'm very sorry you feel this way about our service. We're always looking to improve, so I'd appreciate the chance to learn more. Please feel free to email me at your convenience, thank you. Marlon Lopez - Fixed Operations Manager - marlonlopez@lithia.com

May 09, 2026

Salesperson Richard and manager Mike were very patient and helpful throughout the process and answered all the questions we had. Great customer service. Highly recommended. More

by golanjrealestate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ha
May 11, 2026 -

Honda of Thornhill responded

We love to hear that Richard and Mike provided such patient and thorough help! Thank you for choosing Honda of Thornhill and recommending our team. We hope to see you again down the road!

May 06, 2026

Mike (Poya) Alaghband was super nice and helpful. Recommend him highly. Just do your homework and leave the rest to him. More

by arash724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike (Poya) Alaghband
May 07, 2026 -

Honda of Thornhill responded

Thank you for this kind feedback, Arash! We will let Mike know he did a great job. We hope to see you again at Honda of Thornhill!

May 06, 2026

They are efficient in getting what I need and sent me home with the price I was happy with. More

by anna.kim.bowes@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Shalviri
May 07, 2026 -

Honda of Thornhill responded

It’s great to know the process felt easy and straightforward, because that’s what we aim for from start to finish here at Honda of Thornhill! Thanks for trusting us with such an important purchase, and be sure to enjoy every mile!

May 02, 2026

Easy transaction with our agent Joshua Arenas with the help of his manager Victor Mohammadi, I am going to buy again in the future in this dealership👍🎉👊 More

by Karl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Arenas-great agent-highly recommended🎉
May 04, 2026 -

Honda of Thornhill responded

Karl, thank you for sharing your experience with our team! We can't wait to serve you again in the future!

April 30, 2026

It was the staff at Thornhill, which made the whole buying experience pleasant and non-stressful. All members were extremely professional, kept all their promises; right from my initial contact in earl More

by Brian,S
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emmanuel Onabanjo: General Sales Manager Henry Jayeoba: Product Advisor Spencer Bird: Sales Manager (Used) Victor Mohammadi: Financial Services Manager
May 01, 2026 -

Honda of Thornhill responded

Hi Brian, Thank you for the stellar feedback! We're glad our team made the buying process smooth and enjoyable. Congratulations on your new Honda Passport! Enjoy every mile. - Honda of Thornhill

April 25, 2026

David Z is very familiar with the products and gives me good advice. I appreciate his help More

by Cynthia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Z
Apr 27, 2026 -

Honda of Thornhill responded

We'll pass this along to him, Cynthia! Thank you so much for the kind words and choosing Honda of Thornhill!

April 20, 2026

We had a wonderful experience at this Honda dealership. This was actually the only dealership where people approached us and made us feel welcome and taken care of. Joshua Arenas was fantastic, as was Dani More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua, Daniel
Apr 21, 2026 -

Honda of Thornhill responded

Hi Ben, we're so glad you felt welcome and taken care of at Honda of Thornhill! It's great to hear Joshua and Daniel made your experience smooth and transparent. We truly appreciate your recommendation and look forward to assisting you again with any future needs. Enjoy your new Civic!

April 17, 2026

I had a fantastic experience at Honda of Thornhill. Joshua Arenas, my advisor, was incredibly patient and knowledgable, taking the time to explain all the details about the car. Overall, it was a great More

by CRV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua, Victor
Apr 20, 2026 -

Honda of Thornhill responded

Thank you for choosing Honda of Thornhill and sharing your experience! We hope you love your new car. We will pass along your comments to Joshua and our team! Let us know if you ever need anything in the future.

April 15, 2026

We had an amazing experience at Thornhill Honda! From start to finish, everything was smooth, professional, and stress-free. A huge thank you to Ianna for taking such great care of us. She was pa More

by christian centeno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ianna Guantero
Apr 16, 2026 -

Honda of Thornhill responded

Christian, your words just made our day! We’re thrilled to hear Ianna and our team made your car-buying experience smooth and enjoyable. We truly value your business and your feedback. Thank you for choosing Honda of Thornhill, and congratulations on your new vehicle!

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