Honda of Thornhill
Thornhill, ON
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I went into the dealership with the intention to test drive & learn about vehicle. All was well until I started asking for a quote to take with me. Jack took his time to the manager to secure me a quote. drive & learn about vehicle. All was well until I started asking for a quote to take with me. Jack took his time to the manager to secure me a quote. Once it was given to me, I questioned some numbers, and mentioned that competitors had better financing rates, and that the this was above the online MRSP. I have done my research prior to this visit, and I am well aware of the pricing around this vehicle. My experience plummeted after that - he was rude, pushy, and very adamant that since I should buy today. He mentioned that he spent on this time with me, and since I enjoyed the test drive, there is nothing stopping me from purchasing. I calmly informed him, again, that my intention was not to buy, but to test drive and consider the different cars. He became further agitated when I refused to mentioned the other brands that I had in mind, and wanted answers in comparison. At this point, I got the impression that he was in fight mode, and it irritated me alot. He continued to be obnoxious, even when I had stood up and started to leave. He called his manager, informing him of the situation, with a smug look that left me wondering HOW he became a car salesperson. All in all, I had a terrible experience. The reception was nice, the manager, George, that came to diffuse the situation was nice, but I am NOT EVER heading back to this dealership. More