Honda of Thornhill

Good service Many thanks to Jackeloo Tabagan from service department for her hard work , she is going out of her ways to make things right. Great customer servic Many thanks to Jackeloo Tabagan from service department for her hard work , she is going out of her ways to make things right. Great customer service. Alla Feiman More

Johnny Moon Had a very good experience with Mr. Johnny Moon He is very knowledgeable and really focused on what he is doing. I wanted to say Thank you Johnny. Had a very good experience with Mr. Johnny Moon He is very knowledgeable and really focused on what he is doing. I wanted to say Thank you Johnny. More

Great Dealership All staff members are very friendly and funny. Great place to buy a car at. Smooth process from start to finish. They even put in a free baseball cap All staff members are very friendly and funny. Great place to buy a car at. Smooth process from start to finish. They even put in a free baseball cap and keychain after the deal was done. Look for Mike if you want a great car buying experience. More

Bad experience I went there for oil change. They offered complementary car rinse. I was happy at first. After the service was done my car's paint was chipped when i I went there for oil change. They offered complementary car rinse. I was happy at first. After the service was done my car's paint was chipped when i told them they totally denied and tried to argue that it was there from before. I didnt go to these small shops to get oil change done for cheaper and made sure to go to honda to be safe but this is what i got. More

Warring They made a mistake on my deal which cost me 1% increases on my mortgage and they never admitted and never answer my letters or calls When I went ba They made a mistake on my deal which cost me 1% increases on my mortgage and they never admitted and never answer my letters or calls When I went back there the sales manager (vahid mohammadi and sales man bruce ) laught at me More

Taking forever, never coming back. Straight forward. The worst service ever. Once came to get my car fixed (manufacture defect) then I waited 5 hours but it turned out they couldn’t fix Straight forward. The worst service ever. Once came to get my car fixed (manufacture defect) then I waited 5 hours but it turned out they couldn’t fix the car due to no parts. Basically I waited for nothing. And today, I came at around 11 am and waited about 4hours to get it fixed. They mentioned 1-2hours. I am enough with xxxxxxxxx. Never coming back. Their attitude have changed after the purchase of the car. The service is xxxx. Nobody seemed to try to help to solve the problem or at least make the customer feel comfortable. Only word they said was “they are working on it” Not only I am mad but also feel that nobody should treated this way. While waiting, I saw a woman who were about to leave after the serivce and I asked how long did it take, she also said that employee said 2 hours but she actually waited 4 hours. All the customers other than the buyers are experiencing this crappy service. This is all I wanted to say. Do the right serivce, we were also once a buyers. Lastly, I still haven’t received my car so I cannot rate the quality of work. More

Customer Service I want to give a shout out to Andres "my" mechanic, and Roham my "adviser" they make feel like i'm part of their family. They answer all my questions I want to give a shout out to Andres "my" mechanic, and Roham my "adviser" they make feel like i'm part of their family. They answer all my questions no matter how silly they are and they make feel at ease and confident that whatever the work is on your car it's going to be done well. I have nothing to worry about. .... and I walk out of Sisley like i own the world! Andres and Roham a great team with sisley. Thanks guys, T. More

March 7, 2018 I did trade in my Civic to CRV with the help of Michael Krupat, Thanks for all your help now we got what we should have in the first time. If your fi I did trade in my Civic to CRV with the help of Michael Krupat, Thanks for all your help now we got what we should have in the first time. If your first buyer I strongly recommend Michael Krupat, he will guide you throughout the process and won’t recommend you a car that’s not fit for you or for your whole family. Again thank you very much. More

Customer Review My most recent experience was great thanks to the incredible staff who are always courteous, especially the Service Advisor Mike Smith who was very fr My most recent experience was great thanks to the incredible staff who are always courteous, especially the Service Advisor Mike Smith who was very friendly and knowledgeable. More

Personal information was compromised. WARNING! Honda will share your personal information with third parties for marketing purposes. My wife and I purchased a vehicle from Sisley Honda. WARNING! Honda will share your personal information with third parties for marketing purposes. My wife and I purchased a vehicle from Sisley Honda. Everything went smoothly until post-sale. I had used my cell phone number as the contact number for our purchase which was made under my wife's name. A few weeks after purchase I began receiving junk calls from telemarketers on my cell, all looking for my wife. One of the companies calling was Sirius XM (3x a day I might add). In contacting Hugh Sisley (he has yet to respond) and Doug McDougall there was no concern shown for this violation of my personal information. I was simply directed to the generic Honda Canada number. I've followed up a few times asking for a specific person and contact but they can't be bothered to assist nor do they care about the mishandling of my personal information. Be warned, once you buy the vehicle they won't give you the time of day. More