Honda Red Deer

New vehicle purchase with salesperson Sharon Taber I recently purchased a new vehicle dealing with sales consultant Sharon Taber who was an excellent person to deal with. Sharon was friendly, knowledge I recently purchased a new vehicle dealing with sales consultant Sharon Taber who was an excellent person to deal with. Sharon was friendly, knowledgeable and went out of her way to facilitate and help complete a satisfactory deal of my new vehicle purchase. Sharon did not pressure me into buying and has followed up with me post purchase. I would absolutely recommend Sharon. More

"It doesn't take a mind reader" Yesterday, I went into Honda Red Deer with my girlfriend to look for a used car. As I already have bought two previous Honda's, and have had wonderful Yesterday, I went into Honda Red Deer with my girlfriend to look for a used car. As I already have bought two previous Honda's, and have had wonderful experiences with the cars I thought this would be a nice place for us to look for her new vehicle. My girlfriend phoned ahead, made an appointment, and told them that she was interested in the CRVs and HRVs. She spoke directly to Will and was told to come by at 1:00pm. When we arrived at the dealer ship we were meet by another Will, not the one she spoke on the phone with and told to wait in the service lounge. We waited there for 15 minutes before anyone came to us, Will then returned and tossed us to our third person in less then 20 mins EJ. EJ was kind, and had to ask all of the questions that had already been answered on the phone. Upon waiting for another 15 minutes, and taking the driver's license EJ returned. This time with the original Will who my girlfriend spoke with for the appointment, he then began to ask us questions that we had now answered for the third time in 30 minutes. I informed him that I was more than a little unimpressed with this circumstance, upon informing him of this he told me in a rude and ignorant tone that and I quote "I'm not a mind reader" . . . this was the third time we had said the same information and fourth if we include the booking of the appointment. More to the point, when you book an appointment, you expect to have the person ready, and vehicles ready. After all this had time to drive one vehicle, and then had to leave. Obviously, with the complete and utter lack of caring for customers needs, it does not take "a mind reader" to predict that we will not be purchasing a vehicle from Honda Red Deer, and there will most certainly be a vehicle bought within the week. If you're looking for customer service on any level, look elsewhere! More

a good experience with Charles Wilson We had Charles Wilson as our sales associate for our recent vehicle purchase. He was helpful, practical, patient, and very knowledgeable about the veh We had Charles Wilson as our sales associate for our recent vehicle purchase. He was helpful, practical, patient, and very knowledgeable about the vehicle. No high pressure tactics, and he made sure we understood things and was available for follow up questions. Definitely would recommend him. Corinne in finance was helpful and friendly also. More

Rude treatment Elderly parents went to pick up their new vehicle at 1:00. After listening to the upsell they finally left at 4:30, exhausted and deeply unhappy. When Elderly parents went to pick up their new vehicle at 1:00. After listening to the upsell they finally left at 4:30, exhausted and deeply unhappy. When asked why it took so long, the finance person Helena merely stated she had information she needed to get through. There was no concern for the fact that my parents are 80+. She just had information she needed to get through. This doesn’t even take into consideration that she wanted to more than double their monthly payments. 3 1/2 hours and pathetic customer service. Go elsewhere. More

Happy so far with the Jeep No pressure, and very informative and considerate. We had and over all very pleasant experience. We will definitely recommend Honda in Red Deer to hou No pressure, and very informative and considerate. We had and over all very pleasant experience. We will definitely recommend Honda in Red Deer to hour friends and family. More

Incredible service! I was very impressed with the customer service when I purchased a new vehicle last week. Sales rep Will Castro was knowledgeable, patient and courteou I was very impressed with the customer service when I purchased a new vehicle last week. Sales rep Will Castro was knowledgeable, patient and courteous throughout the process. Will ensured that I was aware of all my options and provided the information required to make the selection that best suited my needs. Will also spent additional time with me to explain the technology as well as demonstrated how to operate several of the new features. No question was too insignificant for Will to answer. I will certainly refer family and friends to Will if they are considering the purchase of a new or used Honda. Thanks so much for your assistance, Will! More

Great service, highly recommended! We contact Charles Wilson about a sporty vehicle they had on their lot. He was super helpful and even stayed late on the Friday of a long weekend to a We contact Charles Wilson about a sporty vehicle they had on their lot. He was super helpful and even stayed late on the Friday of a long weekend to accommodate us. He is a very honest and upfront salesmen and actually pointed out a few small things that he had noticed about the car, he assured us if we bought it he would make sure the issues were taken care of. We did buy the car and Charles took care of everything he said he would. I would also like to mention Will (sales manager) and Lauren (finance manager) who were also extremely helpful. In the end we got a great car, for a great price and couldn't be happier! I would not hesitate to buy another vehicle from this dealership, their honest and excellent service were top notch! Lisa & Ray More

Awesome all around I would recommend everyone looking into purchasing a vehicle to go through Honda Red Deer the staff there are impeccable and they know how to explain I would recommend everyone looking into purchasing a vehicle to go through Honda Red Deer the staff there are impeccable and they know how to explain things thoroughly to the point that you understand and have no questions,amazing teamwork,my Honda purchase and experience was unreal,very grateful i went to Honda, highly recommended and Honda's are immortal in the vehicle world!very happy! More

Amazing Service I was pleasantly shocked by the superior level of customer service and vehicle knowledge of sales associate -Charles Wilson. He went well above and be I was pleasantly shocked by the superior level of customer service and vehicle knowledge of sales associate -Charles Wilson. He went well above and beyond the "call of duty" , even offered to pick up my used car that was being offered in sale. He went and got plates for the new car, amazing! Thank you Red Deer Honda and thank you Charles! More

Enjoyable experience Met with salesman Ken Urmeneta who was very accommodating and very knowledgeable. Ken was a pleasure to work with and couldn’t do enough for us made o Met with salesman Ken Urmeneta who was very accommodating and very knowledgeable. Ken was a pleasure to work with and couldn’t do enough for us made our experience a real pleasure. We would recommend Ken to everyone. Gayle Raynor, Finance Manager was a pleasure to work with, very knowledgeable and went above and beyond closing our deal. Thank you Ken and Gayle it was a pleasure dealing with you both. Jason Mc Ginnis, Sales Manager, took the time to come introduce himself and chat with us which we thought was very nice and he took time to thank us as we left. More