Honda Queensway

Nice to deal with. Experience , knowledge ,patience. Very friendly environment . My lease was coming to the end. I was explained my options very well. So I entered in a Experience , knowledge ,patience. Very friendly environment . My lease was coming to the end. I was explained my options very well. So I entered in a new lease for four years. So far I'm very happy. More

Leo was wonderful to deal with. Had a great experince. It was a real pleasure dealing with Leo at Lakeshore Honda. I look forward to seeing him again when it's time to get yet another Honda. It was a real pleasure dealing with Leo at Lakeshore Honda. I look forward to seeing him again when it's time to get yet another Honda. More

Awesome dealership! My wife and I wanted to buy a new Honda Civic, and Lakeshore Honda was the first dealership that we visited. We were promptly greeted by Silvio who ga My wife and I wanted to buy a new Honda Civic, and Lakeshore Honda was the first dealership that we visited. We were promptly greeted by Silvio who gave us a great overview of the car and answered all of our questions. He was very forthcoming and honest, and applied no unwanted pressure, which we very much appreciated. Closing the deal was quick and efficient, and later, when we picked up the car, Silvio spent as much time as we wanted to introduce us to the vehicle and answer all of our questions. He is a great person to talk to, and he ensured that the entire transaction went without a hitch. We also spent some time with Greg, who explained our options in terms of add-ons, and he was also thorough but without pressure, which we greatly appreciated. Our impression is that the sales team at Lakeshore Honda is superb, and we look forward to a similarly positive experience in the service department. Thanks guys! More

Soso. after purchase experience could have been better everything welt smoothly and fine except on the phone inquiring about the car i was told the car was in excellent conditions. there were many dents an everything welt smoothly and fine except on the phone inquiring about the car i was told the car was in excellent conditions. there were many dents and scratches. also before pick up the dealer was to buff scratches and they did not. More

The purchase/lease of my new Honda Civic with Sylvio The process was smooth, clear and took very little time. Sylvio understood exactly what I needed and he delivered. The loan approval process was al The process was smooth, clear and took very little time. Sylvio understood exactly what I needed and he delivered. The loan approval process was also very quickly done. In a matter of 4 days I was able to pick up my car. More

Excellent service superior follow up to concerns and problem Excellent and superior service.Manager Ron Lee is very friendly and has shown excellent knowledge in answering all of my questions and concern. Quite Excellent and superior service.Manager Ron Lee is very friendly and has shown excellent knowledge in answering all of my questions and concern. Quite commendable to friends and families More

Terrible Sales Team and Manager I went there to inquire about their pre-certified pre-owned vehicle. I was ready to buy a used Honda CRV if we could reach a deal. There was no nego I went there to inquire about their pre-certified pre-owned vehicle. I was ready to buy a used Honda CRV if we could reach a deal. There was no negotiation at all. It consisted of them asking me for an offer only for them to bring in the sales manager to give some bs story and no counter offer what-so-ever. It's like they don't even want to try. I'm guess they're not willing to go lower than MSRP. I brought in my car, which was in immaculate condition, for trade-in. They don't know how to appraise and asked me what I wanted. I knew how much my was worth since I brought it to a few dealerships beforehand. They said they need to makes some "calls". They come back to me with some BS story and tried to low-ball me. Sad. Doesn't matter, I found a dealership that was able to give me a good deal on their car and they offered what I asked for my car! Avoid this dealership like a plague! More

repair had my brakes repaired last week and repair turned out to be less than expected. Guys seemed very friendly and it was surprisingly painless. Nice chan had my brakes repaired last week and repair turned out to be less than expected. Guys seemed very friendly and it was surprisingly painless. Nice change form what i was expecting. More

Great assistance...efficient and not pushy:) I like going to this dealership only because I get what I need done and I don't feel like I'm taken for a ride. I like going to this dealership only because I get what I need done and I don't feel like I'm taken for a ride. More

Service was good last time in (Type A). However, my brakes have squealed since I bought the car. It's a 2009 Honda Accord Sedan. The car dealership service have never been able to fix it. So However, my brakes have squealed since I bought the car. It's a 2009 Honda Accord Sedan. The car dealership service have never been able to fix it. So, in this instance I rate it poor. More