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Honda Queensway

Toronto, ON

4.3
585 Reviews

630 Kipling Ave

Toronto, ON

M8Z 5G1

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585 Reviews of Honda Queensway

April 27, 2021

Once against n I don’t have nice things to say about the service. My car is 2 yard old, 4.800km and, somehow, the More

by sonia Alves.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Natasha.
Apr 27, 2021 -

sonia Alves. responded

My car has only 4.800 km and 2 years old. Spend most of the time parked in a underground garage and yet, I went for a oil change and they ended up finding all this problems with my car including brakes rust (?). My car was parked in the last 2 winters. And the problems mounted and my bill ended being over 500.00 when I was expecting around 80 something. I overheard I customers complain about the same issue. I was told that my car had two recalls that need to be addressed and it was for free but they charged me labour for it which I don’t thing it should be the case. The next time I need a oil change, I will go somewhere else and I am also rethinking in continuing my business with Honda. I might transfer my lease and go shop somewhere else.

Apr 27, 2021 -

sonia Alves. responded

It would be very ease for me to transfer the lease because my car is new, has only 4.800km on it and spend most of the year in a underground garage because I am away for months at least twice a year. I am a very long time Honda customer and very disappointed the way they disregard the customers wishes. Charging me for over 500.00 for, when I though it would be a simple and straightforward service. Done.

Apr 28, 2021 -

sonia Alves. responded

I would like to thank the Honda Service Manager for calling me this morning and follow up with me the issues that I had wit my latest car service. I express my concerns to him and he was very professional and understanding which I really appreciated. We were able to with reasonable understanding, resolve the problem. Thank you for reached out to me and help to resolve the issue.

April 27, 2021

Thanks for keeping my 12 year old car running like new! They informed me what I needed and what to keep an eye on. The honest approach keeps me coming back. More

by ron.nakagawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciara
April 27, 2021

Excellent service at all times. Justin always accommodates my schedule when scheduling service appointments. Justin is knowledgeable and a professional and I trust his recommendations. Thank yo More

by Sabina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lezama
April 27, 2021

Great service but you keep increasing your price. I store my tires with you and is certainly more each time I leave them. Being a senior citizen, I can’t possibly take them so have to store them. It w More

by ggeller
Recommend Dealer
Yes
Employees Worked With
Cannot remember name
April 27, 2021

Thanks for your excellent service . Justin is polite and friendly. I love finishing up with a car wash that is so good I get compliments from the owners of cars parked in my apartment underground. More

by imcg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
April 27, 2021

Excellent and professional service. The best I have ever had. Have been with this gealership over 20 years. Many thanks for great years of service. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard,Natasha
April 27, 2021

Excellent Service! Natasa is always polite and very detailed oriented with follow up about my car. Thank you so much Natasa, always the most wonderful experience when dealing with you!! Also always sat More

by Clare54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasa
April 27, 2021

We depend upon the service department being available to answer calls from customers when they are made. Also, we appreciate efforts by Honda to reduce customer costs by substituting same quality parts th More

by jmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
April 27, 2021

Professional service easy to deal with and great advisor Rocky. No issues what so ever. Looking forward to next service appointment. That is about it for now. More

by brianmikan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky
April 27, 2021

What else can I say but great service and friendly staff Recommend you reduce this review box to much less than 25 words. Thank you More

by Guest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky
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