Holiday Ford Lincoln

Upgrading to a 2018 F150 Found the model of truck I was looking for. The best part, it was a low mileage demo. The sales person worked with me to deliver the truck as I wanted Found the model of truck I was looking for. The best part, it was a low mileage demo. The sales person worked with me to deliver the truck as I wanted it. Fifteen years I had my old F150. Having a new truck is a nice feeling :) More

Recent Ecosport purchase As Ford owners for over 50 years we found Holiday Ford, and particularly Laurie Killingbeck-McGee, was the best experience we have had when purchas As Ford owners for over 50 years we found Holiday Ford, and particularly Laurie Killingbeck-McGee, was the best experience we have had when purchasing Ford Products. She was knowledgeable, friendly and caring about our requirements. Everyone else we encountered at Holiday Ford were very professional and helpful. We would not hesitate to recommend Holiday Ford to any of our friends and family. I would wish everyone could experience the true caring of a salesperson like Laurie at some time in their life. It is very rare now. More

Service was dissapointing I have been completely satisfied with the purchase process at Holiday Ford, having high regards for all the sales and finance staff I dealt with. Unf I have been completely satisfied with the purchase process at Holiday Ford, having high regards for all the sales and finance staff I dealt with. Unfortunately the great experience fell short when it came to the service portion. I fully understand that vehicles can have difficult mechanical issues that can be hard to resolve, and unfortunately my F150 happened to be one of those cases. My disappointment came when the service staff do not appear to be organised, or communicating with each other effectively. The diagnosis they came to originally had a heater core being swapped out, then when dropping it off I was told they would only be doing a coolant flush, and called within an hour to tell me that they didn't actually have the parts and would have to reschedule this work. The Service Manager then told me that they didn't have proof this would fix it, so Id have to wait until they new the fix would work. They have still been ignoring the fact that my door locks freeze up and refuse to open, or that on cold days my drivers side door fails to latch. Apparently this isn't an issue on 2017's, only on 2015-16's. I could forgive all this if they would have contacted me afterwards to inform me of the next steps, but I still haven't heard back from them. Holiday Ford just isn't dependable. Unfortunately I suppose I have to see if I can find another dealer to work with, and at least be notified of the progress. More

Lincoln Navigator We recently purchased the new Navigator. The staff did a great job answering our questions and assisting in our decision. With the friendly sales te We recently purchased the new Navigator. The staff did a great job answering our questions and assisting in our decision. With the friendly sales team and speedy finance department. We’ll be purchasing our next Ford or Lincoln through this dealership. Excellent experience! More

Purchased a new F150 It all started with a phone call by myself to the dealership about a truck I had noticed on the lot. I am from out of town and I had told them that, t It all started with a phone call by myself to the dealership about a truck I had noticed on the lot. I am from out of town and I had told them that, they got me in that day to assess my trade and go for a test drive. Sales staff was excellent, finance and parts departments and even the mechanics were all involved and were the same.... excellent. Would recommend this dealership with the upmost confidence. More

Purchase of new vehicle Wow what can I say...Excellent!Outstanding!Enjoyable! The salesperson was a dream, financial services manager was ultra knowledgeable and helpful, eve Wow what can I say...Excellent!Outstanding!Enjoyable! The salesperson was a dream, financial services manager was ultra knowledgeable and helpful, everyone I came across so friendly. This will definitely be a long term relationship. More

Leased a new SUV. The sales people and finance staff at Holiday Ford made my first new lease easy and enjoyable. Dean was very helpful in finding just the right SUV fo The sales people and finance staff at Holiday Ford made my first new lease easy and enjoyable. Dean was very helpful in finding just the right SUV for my needs and Dave and Justin were very informative with not only learning about all the new gadgets in the car but also my financial options as well. Keep up the great work. More

Service I experienced friendly, courteous customer service. The repair issue was handled expeditiously and when there was an unexpected delay, a rental car w I experienced friendly, courteous customer service. The repair issue was handled expeditiously and when there was an unexpected delay, a rental car was offered overnight. I would recommend Holiday Ford. More

EXCELLENT DEALERSHIP AND PEOPLE THEY GO OUT OF THEIR WAY TO ACCOMODATE YOUR NEEDS , THIS SI MY SECOND LIINCOLN FROM THEM ,AND I WILL CERTAINLY BE GETTING THE NEXT ONE FROM THEM THEY GO OUT OF THEIR WAY TO ACCOMODATE YOUR NEEDS , THIS SI MY SECOND LIINCOLN FROM THEM ,AND I WILL CERTAINLY BE GETTING THE NEXT ONE FROM THEM More

F-250 purchase Had very good dealings with sales and finance staff.Salesperson was even nice enough to deliver vehicle to my door since I had no way of picking up ve Had very good dealings with sales and finance staff.Salesperson was even nice enough to deliver vehicle to my door since I had no way of picking up vehicle. More