Highbury Ford Sales Limited
London, ON
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644 Reviews of Highbury Ford Sales Limited
Professional, helpful, personable. They were quick and effective in solving my issues. Especially Sean who went the extra mile to helps find and make sure all was right. Thank you. They were quick and effective in solving my issues. Especially Sean who went the extra mile to helps find and make sure all was right. Thank you. More
Tire repair Adam was great, very friendly, greeted quickly. Courtesy drivers asked several times if they could help me with a ride (I was OK since my wife was pi Adam was great, very friendly, greeted quickly. Courtesy drivers asked several times if they could help me with a ride (I was OK since my wife was picking me up). Very pleased with my experience, including initial booking with Joanne. More
Very good It was a good experience Sales team was quick to answer all Questions and make suggestions .I ended up getting Car I wanted at a Decent price so all i It was a good experience Sales team was quick to answer all Questions and make suggestions .I ended up getting Car I wanted at a Decent price so all in all happy . More
Another great interaction From beginning to end, this experience was amazing and sooo easy. Just a phone call and a couple of short visits later I have my brand new wheels! From beginning to end, this experience was amazing and sooo easy. Just a phone call and a couple of short visits later I have my brand new wheels! More
very good It has been another good experience at my dealership. keep up the good work and i will see you when i need service on my vehicles. It has been another good experience at my dealership. keep up the good work and i will see you when i need service on my vehicles. More
New Ford Escape purchase I was quite pleased that Highbury Ford was able to bring in the exact vehicle I wanted that I had found at another dealership out of town. I was quite pleased that Highbury Ford was able to bring in the exact vehicle I wanted that I had found at another dealership out of town. More
very professional Mike answered any concerns I had on the new trucks and showed me all of the new features that are now on the 2017 trucks. Mike answered any concerns I had on the new trucks and showed me all of the new features that are now on the 2017 trucks. More
Keeping me happy Having now purchased 4 vehicles in the last two years at Highbury Ford I can only say they have done their utmost to make sure I'm happy with not onl Having now purchased 4 vehicles in the last two years at Highbury Ford I can only say they have done their utmost to make sure I'm happy with not only my vehicles, but also my experience with all aspects of their dealership. From sales, dealing with Rob Melo has been nothing short of a pleasure, he's very relatable and personable sales representative. Very knowledgeable of the product he will ensure you get the right vehicle for you and that you are happy with your purchase. Andrew Miller, Sales manager, what can I say? This guy will get the deal done and done right with the price that'll fit. I was very happy how he made all my deals come thru. Geoff Chisholm, Financial services, Geoff got the deal financed with the terms I was happy and comfortable with. All aspects of the financing was explained thoroughly so I knew I was making the right choice. Over in service department I have to give a big thanks to Sean, drive thru manager. Trevor Dunkley and Dan Knight, service advisers. Also the team of service technicians. I had some issues with one of my first vehicles purchased and these guys would listen to my concerns and did not stop until all was resolved. They all went the extra mile to make sure that not only was I happy owning a Ford, but a Highbury Ford. Thanks guys! Sometimes things happen, and that is where Sean Kinnear, body shop manager comes in. Not only was he very helpful, but his team took my "bad day" with my vehicle and made it a great day! They returned my vehicle back to showroom new in 3 days and the work was perfect! I drove GM vehicles since I was a teen, was a GM owner thru and thru. One day I decided on a change and I'm glad I did. Not only am I happy with my Current vehicle, a Explorer Sport, but the team at Highbury Ford make me feel like I made the right choice. Means a lot to walk into a dealership and everyone still knows your name! More
oil change Ther service itself was quick and painless. The staff doesn't push unnecessary services on the customer. The only con is that for just an oil change Ther service itself was quick and painless. The staff doesn't push unnecessary services on the customer. The only con is that for just an oil change the total came to about $46 which is a little pricey but not outrageous for something that i only have to do twice a year. More
Excellent friendly service Highbury Ford completed the service on my Mustang quickly and efficiently. I waited for my car in the clean and comfortable customer waiting area. The Highbury Ford completed the service on my Mustang quickly and efficiently. I waited for my car in the clean and comfortable customer waiting area. The service advisers were courteous, friendly and answered some questions that I had about my vehicle. More